What Corporate Social Responsibility Looks Like in AZ

by Helene Tack

What pops into people’s heads when “corporate social responsibility” is mentioned? Most likely it is a large company with happy employees, in a building with sleeping pods in the breakroom, engaged managers who create a fun environment for their team, and a lengthy list of how the business acts in an environmentally friendly way. What… [More]

Healthcare Fallout on Small Business

by Andrew Cavenagh and Farrell Quinlan

Employers Need a Stable Individual Insurance Market by Andrew Cavenagh The Affordable Care Act’s (Obamacare) health insurance exchanges are poised to collapse. By 2018, nearly 40 percent of all counties nationwide are expected to have only one insurer participating in the exchanges. More insurers are expected to leave the exchanges in the coming weeks. Tens… [More]

When a Business’s Reputation Is on the Line

by Robin L. Lawton

Whatever happened to the attitude that “the customer is always right”? The airline industry has been taking its hits lately, thanks to several mishandled passenger interactions: pulling a doctor off an overbooked flight in Chicago, a dispute over a carried-on stroller in San Francisco, a couple booted off a flight in Maui when they put… [More]

More Dollars from Data

by Andrew Wells and Kathy Chiang

According to Buckminster Fuller’s “Knowledge Doubling Curve,” human knowledge doubled approximately every century. Today, it is estimated that human knowledge is doubling every 12 to 13 months. IBM is estimating that, with the build out of the “Internet of things,” knowledge will double every 12 hours. The explosion of information is clearly accelerating. Data is… [More]

Truth May Be Muddled in Perception

by Mark Murphy

Imagine you’ve got an employee who’s recently been doing a lousy job. You sit him down and give him some constructive feedback about his subpar work. But instead of accepting your feedback, he looks at you genuinely bewildered and says, “I think I’ve been doing a great job. I don’t have any idea what you’re… [More]

Employee Retirement Plans Are for Small Businesses, Too

by Andrew Denney

Small-business owners probably think they have enough headaches already, what with meeting payroll, dealing with government regulations and pleasing customers. After all, setting up a retirement plan for their employees is just extra red tape and possibly expense — headaches that they can do without — right? But creating such a plan is more doable… [More]

Historically Successful Leadership

by RaeAnne Marsh

As Gordon Leidner notes in his introduction to The Leadership Secrets of Hamilton and the Founding Fathers, “the Founding Fathers’ adoption of the Declaration of Independence, the United States Constitution, and the Bill of Rights was the most revolutionary demonstration of leadership in American political history. … It was not because of the political unanimity… [More]

Corporate Tax Reform: It’s Not Big Business vs Small Business 

by Joe Kennedy

Reforming the U.S. corporate tax system could provide a major boost to U.S. economic growth and competitiveness, but progress continues to stall due in large part to small-business advocates who claim that corporate-only reform is unfair and economically harmful. Our studies have found significant flaws in their arguments. Corporate tax reform is one of the… [More]

Motivating the Ethical Choice

by Gregory P. Hawkins and Lonn Litchfield

When we give public presentations on Corruption, Ethics or Leadership, we often begin with some version of a moral hypothetical. The exercise turns out exactly the same no matter the group. A father takes his only child into the state school board building where she will be tested to determine if she qualifies for a… [More]

Yes, Businesses Have a Melt Rate 

by Shane Cragun and Kate Sweetman

How can we gauge our relevance going forward in today’s tumultuous, disruptive and global business environment? How can we quickly determine if changes to our strategy and the way we do things is necessary? Are there a few key questions we would be wise to ask with our teams throughout the fiscal year? Let’s consider… [More]