Diversity Not Compromised by Pandemic

by Mike Hunter

For businesses, workplace diversity remains an important objective. More than three-quarters of HR professionals (79 percent) believe their company is diverse, according to new data released in May from Clutch, the leading B2B ratings and reviews firm. Almost three-quarters of employees (74 percent) believe their company is committed to improving diversity. Despite the … [More]

Workplace Relationships: Millennials vs. Baby Boomers

by Matt Zajechowski

Regardless of which side of the generational divide you fall, you have probably noticed a difference in how younger and older colleagues act in the workplace. A recent study authored by Olivet Nazarene University analyzed workplace relationships between millennials and baby boomers with the goal to learn more about how they interact and conduct business together. The analysis … [More]

79% of Businesses Have Rejected Job Candidates Based on Social Media Content says Survey

The Manifest

Most businesses have rejected a potential employee after looking at their social media profiles, according to a new survey from The Manifest, a business news and how-to website. About 90% of employers look at potential employees' social media profiles, and 79% have rejected a candidate based on what they found. Many people focus on building a professional brand on … [More]

Report: Perceptions of the COVID-19 Work-at-Home Transition 

Sykes

Due to the unprecedented impact of COVID-19, the ability to work at home is practically a requirement for much of the world. Many businesses are either shifting or have already shifted their employees to virtual offices; however, this raises a new host of questions. Questions of capability, productivity and quality of work are as important to the new remote workforce as they … [More]

REPORT: U.S. Hospitals Suffering Financial Damage as a Result of COVID-19 Pandemic

Kaufman Hall

The nation’s hospitals are suffering significant financial damage as a result of the COVID-19 pandemic response. Kaufman Hall’s data from more than 800 U.S. hospitals shows that volume and revenue declines, along with flat to rising expenses, resulted in a dramatic fall in margin within a matter of weeks, plunging not-for-profit hospitals, which historically operate on thin … [More]

Arizona Tech Employment Grows by 8,000 Net New Jobs

Computing Technology Industry Association

Information technology (IT) employment in Arizona grew by estimated 8,000 net new jobs in 2019, capping a decade in which the state’s tech-related labor force expanded by more than 52,400 workers, according to Cyberstates 2020™, the definitive guide to the U.S. tech industry, occupations and trends published annually by CompTIA, the leading trade association for the global IT … [More]

Coronavirus on Commerce: Survey Takes Pulse of Small Business

by Mike Hunter

It’s probably no surprise that roughly 87 percent of small-business owners say their businesses are hurting from the coronavirus, a figure reported in WalletHub’s new Coronavirus Small Business Survey, released this month. This survey, which follows WalletHub’s report on State Economies Most Exposed to Coronavirus, shows some of the ways in which COVID-19 has impacted business … [More]

The Rise of a New Customer Support Experience

by Anand Janefalkar

There’s no denying that the invention of the smartphone revolutionized nearly everything, especially the way we communicate with each other. Think about how you communicate today with friends and family. You call them directly, but you also send text messages, chat through apps, and share photos and videos. Sometimes, you do all of this within the same interaction. In UJET’s … [More]

Recruitment Practices Fall Short

by Maciej Duszyński

With unemployment rates hitting all-time lows, the tables have turned on employers. It’s a job seeker’s market and they get to choose. One bad experience, and it’s the hiring company who’ll get the “thank you, next” treatment. So, what do the candidates expect of the potential employer? Zety asked 1,010 Americans about their experiences and expectations for the recruitment … [More]

Are We Becoming an Automation Nation?

by RaeAnne Marsh

Of increasing interest to commerce today is automation of the workforce — either heralded or bemoaned. What Henry Ford’s assembly line started in reducing individuals to replaceable cogs in a replicable process, robots seem poised to finish in replacing humans completely. At least in some jobs. As Kempler Industries reports, “From automotive manufacturing to cashiers, … [More]