We all know that if there is one set of instructions and five people listening to those instructions, it’s a virtual certainty that different people will perceive and interpret those instructions differently. Said more plainly, the information will be received differently. The reason leadership communication is so difficult is leaders can expect the number of people they … [More]
Young Professionals Program Provides Opportunity for Networking, Community Involvement and Professional Development
In its 12th year, The Greater Phoenix Chamber’s Valley Young Professional (VYP) program offers entrepreneurs, community leaders, and business professionals a chance to network, get involved in the community, and grow personally and professionally. The group is open to Valley-area professionals ages 25-39. It aims to create the next generation of Phoenix leaders by connecting … [More]
An American Businessperson in a Global World
In the American business world, there is a generally accepted, and often unspoken, etiquette that most businesspeople follow: Be on time, dress professionally, use a firm handshake, make eye contact, show initiative, be respectful of one’s superiors and so on. Look around the world, however, and there are widely diverse protocols that can quickly lead to cultural barriers, … [More]
Handling Difficult Conversations Remotely
No one could have accurately predicted that one day just about the entire world would go remote. But that’s precisely what happened when the coronavirus hit and pretty much brought everyone to a standstill. Within days of the official announcement of a pandemic, employers shut down their offices and sent workers home, leaving no time to train leaders on how to best manage … [More]
Are We ‘Hear’ for Each Other?
You can observe a lot just by watching. That’s one of the sayings made famous by Yogi Berra, a Hall of Fame baseball catcher perhaps best known for his off-the-wall quotes. While some of his “Yogi-isms” are hilarious, many of them have a deeper meaning if you take a minute to think about it. Here’s a twist on “watching” that might have a useful purpose. You can hear … [More]
