Communication Tips for Working from Distributed Locations

OTRS Group

Increasing work in the home office offers a variety of opportunities, but also risks. According to a survey among 500 office workers, the vast majority (83 percent) believe that the corona crisis has opened up a new business trend towards more digitalization and home office usage. A clear majority (61 percent) is also in favor of a law establishing a right to work from a home … [More]

How to Prevent Political Discussions from Polarizing Your Workplace

Much has been written about political polarization in the U.S. and how a heated political climate has drawn a line in the sand between voters. But heading into the 2020 presidential election, self-censorship also is on the rise – including at the workplace, where some people fear sharing their political views. Nearly a third of employed Americans worry they could lose their … [More]

5 Tips to Focus Your Company’s Transformation as COVID Forces Change

While the recession caused by COVID-19 has wreaked havoc on businesses of all sizes and industries, some are finding new ways to run daily operations, reach customers, re-shape their business, and stay relevant. But others are still trying to figure out how to transform, and an expert in the field says that launching a transformation begins with setting the right … [More]

Communicating Compassion to Customers in Tough Times Six Connections Suggestions for Showing Empathy

by Kate Zabriskie

Hi. This is Trish with Copytech and we’re running a special on ink I thought you might be interested in. Really, Trish? Our business is down so much that we’re barely making copies right now. Thanks for being tone-deaf. No, I don’t want to hear about your specials. In February you had expressed interest in our trust platform for reviews. Now is the perfect time to pick … [More]

Keeping Your Career Goals on Track, Even in a Remote World

Is remote work and a lack of face-to-face time with the boss derailing career advancement for ambitious employees? Possibly, but even when working from home, savvy individuals can find ways to demonstrate they possess what it takes to move up in the organization, says Kimberly Roush, founder of All-Star Executive Coaching and co-author of Who Are You… When You Are … [More]

Lateness Is a Compulsive Habit. Always Late? There Is a Solution!

Grace Pacie is the first to admit that being on time just isn’t her forte, and she’s not alone.  It’s a very common problem, which leaves millions fuming and frustrated as they waste their time waiting for the people who are always late. Grace hates being late and was desperate to improve her punctuality.  She discovered around 20% of the population struggle with being on … [More]

Arizona Companies Launch Inaugural COVID-19 Consortium

The AZ COVID-19 Consortium

The AZ COVID-19 Consortium, a private sector collaborative of Phoenix-based companies, each holding an intervention to combat the spread of coronavirus, have come together by combining their ingenuity and solution-driven passion to serve to test a comprehensive solution to slow and stop the spread of coronavirus.  The Consortium prioritized their initial efforts in partnership … [More]

Email Editing: Tips to Ensure Your Message Is Not Missed

by Dr. Julie Miller

“We are going to have a sales contest this month. The winners will get to enter next month’s contest and will have the honor to continue working with me!” It was supposed to be a joke. Frank loved to joke with people, but he usually stayed away from injecting humor into his writing, especially at work. Today was different; he thought the team could use a chuckle. He added … [More]

How to Reach Out to People You Don’t Know … Yet

by Cheryl Hyatt

A healthy network is a growing network. Successful professionals are constantly cultivating new connections and keeping in touch with individuals they’ve collaborated with. When an opportunity to connect with someone new presents itself, don’t hesitate to take it. When reaching out to someone new, your approach matters. The tone you strike and method you use can make the … [More]

The Value of Shareholder Letters

by Lawrence Cunningham

Letters to corporate shareholders contain some of the best writing on business. These communications can be particularly valuable for investors probing for high-quality companies and managers. They are of general value for their insights on business and economics. Shareholder letters have an interesting history. Through the 1970s, shareholder letters consisted, as a rule, of … [More]