Effective communication is the No. 1 ingredient to build and sustain an effective workplace culture. However, according to our recent survey, just 26% of knowledge workers strongly agree their leaders are good at it. So, what does it take for leaders to be successful at effective communication? It starts with recognizing that communication is about much more than just … [More]
The Power of Feedback and Communication in Fostering a High-Performing Culture
A strong combination to avoid misinterpretations that lead to mistakes
New Professionals Collective Launches in Scottsdale
The Scottsdale Professionals Collective officially launches in the Valley this week. Founded by Brook Choulet, M.D. and Lindsay Benjamin, J.D., owner of Benjamin Legal, this curated community aims to foster meaningful in-person connections among leading physicians and attorneys in Scottsdale and surrounding areas. More than just another networking group, this supportive … [More]
Tips for Announcing Bad News
Here are a few aspects organizations need to consider when there is some hot water for an organization or an individual: Who will be the speaker? — Will the individual represent him- or herself or get a spokesperson? For an organization, the spokesperson will be the face of the organization within the firestorm. What is most important is the individual must be calm, cool and … [More]
Mastering Executive Presentations
Unveiling the secrets to craft a winning presentation
In the cutthroat world of business and startups, one’s ability to deliver a compelling executive presentation can be the ticket to scaling the corporate ladder. For technology professionals, where information can sometimes teeter between being technically dense and challenging to decipher, the importance of crafting a clear and engaging executive presentation cannot be … [More]
Reading the Signs: More Communication Is Not Better Communication
Top 3 things to do to avoid any miscommunication with one’s team
Presentations in business often go something like this: Someone stands up in front of a group and delivers a list of data and facts. The information is soon forgotten, just like items on a conveyor belt in “The Generation Game.” The attendees leave the meeting, and when asked what it was about, they are forced to create a story about the facts they can remember, which can lead … [More]
First Telecommunications Business Customer Joins APS’s Green Power Partners Program
Cox Communications has become the first Arizona Public Service Co. (APS) telecommunications business customer in APS’s Green Power Partners Program (GPP). By purchasing solar renewable energy from the Green Power Partners Program, Cox will vastly decrease reliance on fossil fuels, achieving 100% renewable supply for all our Cox facilities served by APS across Arizona. This … [More]
Messaging a Warm Reception
We all know that if there is one set of instructions and five people listening to those instructions, it’s a virtual certainty that different people will perceive and interpret those instructions differently. Said more plainly, the information will be received differently. The reason leadership communication is so difficult is leaders can expect the number of people they … [More]
Young Professionals Program Provides Opportunity for Networking, Community Involvement and Professional Development
In its 12th year, The Greater Phoenix Chamber’s Valley Young Professional (VYP) program offers entrepreneurs, community leaders, and business professionals a chance to network, get involved in the community, and grow personally and professionally. The group is open to Valley-area professionals ages 25-39. It aims to create the next generation of Phoenix leaders by connecting … [More]
An American Businessperson in a Global World
In the American business world, there is a generally accepted, and often unspoken, etiquette that most businesspeople follow: Be on time, dress professionally, use a firm handshake, make eye contact, show initiative, be respectful of one’s superiors and so on. Look around the world, however, and there are widely diverse protocols that can quickly lead to cultural barriers, … [More]