Leaders today spend up to 90 percent of each day communicating to make good things happen in their organizations. They communicate with colleagues, customers, shareowners, creditors, regulators, advocates and competitors. They influence culture, opportunity, risk taking and risk aversion. The stakes in this new communication environment are very high, driving home Winston … [More]
K.C. Kanaan: Making NEMT More than Just a Ride
When K.C. Kanaan’s parents lost their ability to drive, Kanaan began looking for solutions to help his aging parents maintain their independence. But after extensive searching, he discovered a lack of reliable transportation, assistance and companionship services that his parents required. “My siblings and I became their lifeline to the world. My parents relied on us for … [More]
Radical Candor
Featuring a new preface, afterword and radically candid performance review bonus chapter, the fully revised and updated edition of Radical Candor is packed with even more guidance to help readers improve their relationships at work. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class. Since the original … [More]
Corporate Culture & Employee Retention
Good companies invest in their employees. The reason is obvious. Happy employees tend to hang around and provide a return on that investment. But when it comes to employee retention, are companies investing in the right thing? In the Silicon Valley, the latest statistics show a new trend — one of unrest and high turnover. New employees stay on the new job between 1.8 and … [More]
Message Received
Each generation in the workforce today — baby boomers, Gen X, millennials and Gen Z — responds differently to different styles of leadership and communication. Message Received provides an actionable plan that readers can use to optimize communication within departments and among teams. Author Mary Donohue delivers a seven-step solution for motivating and inspiring people who … [More]
