5 Tips to Transform a Micromanager into a Servant Leader


The word “micromanager” often carries a negative connotation because, from an employee’s perspective, that type of leader is over-involved in their work, creates tension, and doesn’t trust them enough to do their job. Servant leadership, on the other hand, brokers mutual trust because such leaders believe in employees’ skills and knowledge. With a more collaborative and … [More]

SBA Arizona District Office Accepting Applications for 2021 Emerging Leaders Initiative

U.S. Small Business Administration - Arizona

This intensive executive-level series is intended to accelerate the growth of high-potential small businesses in America’s underserved cities. The comprehensive curriculum includes 100+ hours of professional specialized training and peer-to-peer counseling to provide business owners with the tools they need to catapult their company to the next level and become a force for … [More]

Reduce Discrimination: 8 Biases That Affect Your Hiring Decisions

by Edgar R. Olivo

Diversity, equity and inclusion are taking center stage in the workplace now that a new White House administration has ordered all federal agencies to root out systemic racism from programs and institutions. This action is very important; especially after a tumultuous era created by the previous administration that did not value diversity, nor create real economic advancement … [More]

Center for the Future of Arizona to Launch Workforce Leadership Academy in Collaboration with the Aspen Institute

Rick McCartney

The Center for the Future of Arizona (CFA) announced today that it is sponsoring a Workforce Leadership Academy in partnership with the Aspen Institute. The Academy is designed to provide professional development for a local network of workforce development leaders to collaborate on solutions to common challenges. The Academy is supported by an Advisory Council of senior … [More]

Want an Organization Filled with Great Leaders? Then Build Them from the Ground Up

by Kate Zabriskie

“We have a bunch of high-potential employees we want to keep. We’ve got to offer them something in the way of development.” “These people are going to have direct reports soon and we need to prepare them. Otherwise, I know some will fail. It’s not fair to ask people to lead with no preparation.” “Our leaders are leaders in title only, and we need to do something quickly. … [More]

Making Great Strategy

by Mike Hunter

Making strategy requires undertaking major — often irreversible — decisions aimed at long-term success in an uncertain future. All leaders must formulate a clear course of action, yet many lack confidence in their ability to think systematically about their strategy. They struggle to apply to their unique contexts the abstract lessons offered by conventional approaches to … [More]

Digital Makeover 

by Mike Hunter

Digital Makeover (How L’Oréal Put People First to Build a Beauty Tech Powerhouse) examines L’Oreal’s successful people-driven digital transformation. Professors and authors Beatrice Collin and Marie Taillard set out exactly how L’Oréal turned itself into a digital and tech powerhouse by building on its legacy to reimagine relationships inside the company, and with its customers … [More]

Integrated Tactical Planning

by Mike Hunter

Integrated tactical planning is an essential process for regularly re-aligning product, demand and supply plans in the short term, thereby giving the executive team the confidence that operational activities are being well managed unless they formally hear otherwise. This cross-functional re-planning process is vital to responding to change, increasing competitiveness and … [More]

The Power of Calm 

by Eileen Rogers

Let me be the first to admit I am a personal “work in progress.” There are moments in my career I am proud of and others I regret. Most of the regrets come from the times I was hurt or angry and tried desperately to avoid feeling those emotions. Yet the emotions always won. They would show up in my body, my stomach aching as I repeatedly played the triggering conversations in … [More]

Behavioral Patterns Impact Communication

by Dr. Bob Raleigh

Two years ago, when setting out to write The Search for Why, the tools we had at hand were not up to the task to adequately answer the question of why we do what we do. So, we set out to use the best science from the related fields of data science, neuroscience and behavioral science to build a Model of Why. Since the dawn of civilization, the greatest thinkers in the world … [More]

Change Is Just Beginning: How Leaders Can Focus on Meeting 2021’s Challenges


Business leaders dealt with massive and rapid change in 2020 due to the COVID-19 pandemic, but many small businesses and chain stores didn’t survive. As a new year begins amid much economic uncertainty, companies that successfully navigated 2020’s turbulence can’t rest, and they need engaged, forward-thinking leaders who can keep adjusting and focusing on the right factors … [More]

Tips for Business Leaders to Start the Year Off Right


As a new year gets underway, many business leaders are pondering what lies ahead in the upcoming year. The pandemic has ushered in many changes in the business world, leaving some business leaders unsure of what their next move should be. One thing is certain, we won’t be returning to anything that resembles 2019. Companies that experienced a revenue decline need to reshape … [More]

Top 5 Mistakes to Avoid when Taking Over the Family Business

by Angela Civitella

Passing on the family business to the up-and-coming generation is one of the greatest joys when a founding businessowner steps down. But when the next generation steps in and takes over, this new leadership tends to make some big mistakes, despite the fact that things are staying in the family. What are these big mistakes and how can they be avoided? Lack of leadership and … [More]

Change Is Just Beginning: How Leaders Can Focus on Meeting 2021’s Challenges


Business leaders dealt with massive and rapid change in 2020 due to the COVID-19 pandemic, but many small businesses and chain stores didn’t survive. As a new year begins amid much economic uncertainty, companies that successfully navigated 2020’s turbulence can’t rest, and they need engaged, forward-thinking leaders who can keep adjusting and focusing on the right factors … [More]

Skills-based Volunteering: The Business Case 

by Danielle Holly

The last year has been marked by an unprecedented combination of challenges: a pandemic, economic downturn and devastating racial injustice, all of which have affected individuals as well as public and private-sector organizations. At the same time, pervasive social issues such as unequal access to healthcare, housing, food, education and workforce development remain. Making … [More]

Leading and Living B.I.G.

by Eileen Rogers

As human beings, we are meaning-making machines! To make sense of our daily lives, our brains are constantly on the hunt for a story that fits.  Yet, there is a problem with stories. Once we give ourselves a good guy and a bad guy, or a right way and a wrong way, our brains reward us with a hit of the feel-good neurotransmitter called dopamine. The brain doesn’t care if the … [More]

Embracing Chaos

by Bruce Weber

Chaos is defined as “a state of utter confusion, or disorder, a total lack of organization or order.” If there is one thing we are not missing right now is more chaos! The world has been turned upside-down in ways that we have never dreamed of! Things that once seemed normal, now require deep preparation, orchestration and facilitation like never before. The new normal is no … [More]

Four Steps to Thinking Positive in Business

by Justin Thorstad

It’s long been known by successful people what a powerful tool positive thinking can be. Just think of all the inspirational quotes out there that point out the impact of the right attitude and the importance of perseverance. Positive thinking can help people in all aspects of life, and it can be incredibly powerful in the way people conduct their businesses and lead their … [More]

Feedback: January 2021

by Patricia Pace Anderson, Essen Otu, Chrystal Richardson

Question: What were some critical first steps in incorporating diversity, equity and inclusion policies and practices into your business? Patricia Pace Anderson  Manager of Donor Program Development Donor Network of Arizona Sector: Healthcare Recent events in our community and nation over the past year have brought the issue of diversity, equity and inclusion front and … [More]

Culture Renovation

by Mike Hunter

Most business leaders understand the power of a dynamic, positive culture — but almost every effort to change culture fails. Why? The approach is often all wrong. Rather than attempt to “transform” a new culture from the ground up, leaders need to instead spearhead a culture renovation. It’s all about keeping what works, changing what needs to be changed, and ensuring proper … [More]

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