The Experience Economy

by Mike Hunter

Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more — something visceral? Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections — and ensure their own economic vitality. This seminal book on experience innovation by Joe Pine … [More]

Get Sh*t Done

by Mike Hunter

Get Sh*t Done not only shows readers what’s preventing them from daily achievement, it provides the tools and the strategies to help them get to where they want to be. Get Sh*t Done is much more than just the title of this book; it’s the method that unlocks the secrets of accomplishment and achievement —the GSD Secret Formula. In this engaging and easy-to-read book, readers … [More]

Talk Is Chief

by Mike Hunter

Leaders today spend up to 90 percent of each day communicating to make good things happen in their organizations. They communicate with colleagues, customers, shareowners, creditors, regulators, advocates and competitors. They influence culture, opportunity, risk taking and risk aversion. The stakes in this new communication environment are very high, driving home Winston … [More]

Radical Candor

by Mike Hunter

Featuring a new preface, afterword and radically candid performance review bonus chapter, the fully revised and updated edition of Radical Candor is packed with even more guidance to help readers improve their relationships at work. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class. Since the original … [More]

Connect First

by Mike Hunter

Here’s what we’ve lost track of: organizations are run by people, and people run on emotions. Strong relationships are the bedrock of lasting success, meaning and joy at work. In this life-changing guide, Dr. Melanie Katzman shows readers an impactful approach to connect first as fellow humans, then as coworkers and colleagues, Dr. Katzman presents 52 actions readers can take … [More]