Gilbert’s Agritopia Expands with More Retail and a Fitness Company

inbusinessPHX.com

Epicenter, the high-end, vertically integrated mixed-use community and retail destination in the heart of Agritopia is pleased to welcome more Arizona establishments to its existing line-up of retail and dining tenants.  Currently, Belly and Beer Barn are open to the public. Barre3 is a fitness company comprised of 130+ studios around the globe; 250+ streamable online … [More]

North Phoenix Shopping & Entertainment Destination Continues to Grow This Fall

inbusinessPHX.com

Desert Ridge Marketplace has signed five new tenants that are set to open this fall – just in time for a festive, fun-filled season. The new additions and more on the way, total over 50,000-square-feet and a 98% leased shopping center. The lineup will include trendy new eateries, an innovative beauty studio and an exciting new spot to shop. Dakota London, Arizona's #1 hair … [More]

Focus on the Customer & Employee Experience to Transform Your Business

by Jason S. Bradshaw 

As busy leaders and business owners, you are faced with a seemingly endless list of things to do to keep your business operating and an ever-increasing list of ideas on how to improve your business. However, you are encouraged to throw out the hundred-plus to-do items and ideas; instead, focus on the experience you deliver and start with these three fundamental steps: … [More]

Iconic Biltmore Fashion Park Adds 5 New Retailers and Restaurants, Including Anthropologie

inbusinessPHX.com

Biltmore Fashion Park, a much-loved destination in the Macerich portfolio of high-quality retail and mixed-use properties across the country, today announced a slate of five new retailers and restaurants joining the iconic outdoor center, including Anthropologie. Anthropologie, which will open later this year, is a unique, full-lifestyle shopping destination with a mostly … [More]

Retailers Say Credit Card Legislation Would Ease Payment Industry Competition

inbusinessPHX.com

The National Retail Federation welcomed legislation introduced that would let retailers decide who processes credit card transactions, saying it would end practices that block competition in the payments industry and drive up costs for retailers and consumers. “Processing credit card transactions should not be limited to two companies when there are a dozen that can do the … [More]

EN NEGOCIOS: 5 preguntas para ayudar a los empresarios a realizar estudios de mercado

por Edgar R. Olivo

Cuando está iniciando un negocio, conocer a sus clientes es una de las cosas más importantes que debe hacer. Sin este conocimiento fundamental, la creación de planes de marketing se volverá difícil y sus proyecciones de ventas siempre estarán fuera de lugar. Tener una intuición sobre su mercado solo le traerá más dolores de cabeza. En su lugar, esfuércese por desafiar sus … [More]

5 Questions to Help Small Business Owners Do Market Research

by Edgar R. Olivo

When you are starting a business, getting to know your customers is one of the most important things you need to do. Without this fundamental knowledge, creating marketing plans will become difficult and your sales projections will always be off. Having a gut feeling about your market will only bring you more headaches. Instead, strive to challenge your assumptions with data … [More]

It’s Time to Reevaluate Your e-Commerce Presence…Again

by Ville Houttu

Early 2020 brought an onslaught of many adjustments for obvious reasons. Many companies and small businesses made a mad dash to establish or enhance their e-commerce presence to stay afloat amidst the pandemic and the data certainly reflected the rapid shift to online shopping. According to Forbes, during May 2020 total online spending was up $82.5 billion, up 77% from the … [More]

How to Enhance the Customer’s Digital Experience from Search to Sale

inbusinessPHX.com

Many companies were engaging in digital transformation before COVID-19 hit, doing so to meet changing customer expectations and business needs. But leaders saw the pace of their digital journey accelerate dramatically during the pandemic in order to keep up with the evolving customer experience. One report shows that over half of consumers believe online experiences will be … [More]

Did Your Customers Disappear? How to Get Them Back in 2022

inbusinessPHX.com

Perhaps orders are down, in-store traffic has hardly rebounded, revenues are frustratingly slow to return and employee spirits are in the tank as well. When customers go away and don’t come back, business owners and CEOs are left to scratch their heads as they try to figure out why. A probable culprit is that the business failed to maintain authentic customer and employee … [More]

Consumer Spending Trends during the Pandemic and Beyond

by Dave Murray

U.S. consumers once again have proven themselves to be highly resilient and adaptive during the COVID-19 pandemic. Their buying behaviors have evolved quickly and dramatically to address new priorities and limitations, with consumer spending growing solidly in most categories, according to the “Gaining Lift from the Consumer Shift: Insights into Buying Behavior During Covid and … [More]

How to Enhance the Customer’s Digital Experience from Search to Sale

inbusinessPHX.com

Many companies were engaging in digital transformation before COVID-19 hit, doing so to meet changing customer expectations and business needs. But leaders saw the pace of their digital journey accelerate dramatically during the pandemic in order to keep up with the evolving customer experience. One report shows that over half of consumers believe online experiences will be … [More]

Small Businesses Strive to Remain Positive during Global Supply Chain Crisis

by Liz Pogue

The global supply chain crisis continues to affect shipping for thousands of companies in the U.S. — setting back many orders. Many small companies have faced issues this holiday season, while large corporations are rising above the crisis, taking advantage of their size and scale. The combination of global manufacturer delays with a shortage of materials and employment … [More]

EN NEGOCIOS: 5 formas rentables de agradecer a sus clientes durante las fiestas navideñas

por Edgar R. Olivo

La temporada navideña brinda la oportunidad de mostrar gratitud hacia sus clientes. Los clientes son el recurso más valioso para una pequeña empresa y toda empresa exitosa llega a la cima gracias a sus clientes. A medida que comienza la temporada navideña, ahora es el momento de agradecer a los clientes por quedarse con usted en 2021, para que estén a su lado en el nuevo … [More]

5 Cost-Effective Ways to Show Thanks to Your Customers for the Holidays

by Edgar R. Olivo

The holiday season brings an opportunity to show gratitude toward your customers. Customers are the most valuable resource for a small business and every successful company makes it to the top all thanks to its customers. This holiday season is the time to thank clients for sticking with you in 2021, so they will stand by you in the new year. But what is the best way to say … [More]

Local Marketing Tips to Help Businesses Boost Sales

BBB Serving the Pacific Southwest

There are many methods for growing a business, but local marketing is an excellent way to get a foot in the door. Local marketing targets an audience in a specific geographical location. Approximately 93.2% of consumers shop at local merchants within 20 minutes of their homes, according to Access, making local marketing is a smart strategy. Whether you're a small … [More]

Did Your Customers Disappear? How to Get Them Back in 2022

inbusinessPHX.com

Perhaps orders are down, in-store traffic has hardly rebounded, revenues are frustratingly slow to return and employee spirits are in the tank as well. When customers go away and don’t come back, business owners and CEOs are left to scratch their heads as they try to figure out why. A probable culprit is that the business failed to maintain authentic customer and employee … [More]

5 Ways to Boost Your Sales during the Thanksgiving Holiday

by Edgar R. Olivo

The Thanksgiving holiday is a great opportunity for small businesses to try to stand out. Daily advertisements remind us of the changing season, and creating awareness during this holiday will require some creative thinking. As the holiday fast approaches, it is time to start planning your marketing campaign to bring you the most customers during the season and beyond. Your … [More]

EN NEGOCIOS: 5 formas de aumentar sus ventas durante las vacaciones de Acción de Gracias

por Edgar R. Olivo

Las vacaciones de Acción de Gracias son una gran oportunidad para que las pequeñas empresas intenten destacarse. Los anuncios diarios nos recuerdan el cambio de estación, y crear conciencia durante estas vacaciones requerirá un poco de pensamiento creativo. A medida que se acercan las vacaciones, es hora de comenzar a planificar su campaña de marketing para atraer a la mayor … [More]

3 Ways to Take Your Company from Product-Focused to Customer-Centric

inbusinessPHX.com

Companies that focus on being customer-centric can position themselves  better for success than companies that don’t. Research shows that customer-centric companies are 60% more profitable, people will spend 17% more for a good experience, and 76% of customers expect businesses to understand their needs. Dr. Debbie Qaqish, ForbesBook author of From Backroom to Boardroom: … [More]

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