The gamut of issues businesses must properly navigate when bringing on a new hire ranges from background checks and social media history to drug testing to treatment of disabled and other specific classes of workers — and the correct approach is not necessarily intuitive. In some cases, the law is downright confusing, such as the rules around E-Verify. This national database of … [More]
Hiring Practices Face Emerging Challenges
“If you’ve been convicted of a felony, you need not apply.” This type of hiring policy has long been accepted — but such blanket policies are now starting to come under scrutiny by the Equal Employment Opportunity Commission. The issue of blanket hiring policies, from education level to criminal history, is on the EEOC’s hot list, says Lisa Coulter, an attorney in the Phoenix … [More]
Employee Engagement Lies in the Little Things
True employee engagement needn’t be expensive or difficult to implement. Engagement is really just another word for on-the-job happiness, and we intuitively know that happiness is connected to the simple things in life. So why not apply that principle to the workplace? Over the years, I’ve found that simple things like gratitude, respect, and autonomy make people far happier … [More]
Cost and Effect of Employees’ Bad Internet Behavior
Information technology managers report a high incidence of troublesome habits among office workers using company computers, according to a U.S. survey recently released by TeamViewer, a leading provider of remote control and online meetings software. The survey was aimed at determining how big an effect common “bad behaviors” have, both on the IT department and on the company’s … [More]
Collaboration Challenge: ‘Playing Nice’ Can Be the Enemy
Collaboration is the buzzword of today. Right along with creativity and innovation, everybody’s talking and writing about it, but what does it really mean for business? While it may be a great concept, the real challenge — and the enormous business opportunity — is to learn to collaborate in a way that makes a positive difference to the business. An organization may attempt to … [More]
Are Teams Obsolete?
Ten years ago, the business world couldn’t stop talking about teams. Remember all those slightly cheesy posters that showed rowers rowing in perfect sync or maybe just close-ups of interlocked hands? As we saw it then, teams of smart, innovative people were how work would get done in the “organization of the future.” Well, here we are in the future, and teams — at least as we … [More]
The New Employee: Veering from the Traditional
As businesses have begun ramping back up into a slowly recovering economy, expanding their work force is often a top priority. Filling job positions, however, is turning out to be a challenge as employment has come to encompass myriad aspects of culture, values, training and aspirations. “It’s gotten much more competitive for the employer to find the most talented … [More]
Create a Workplace that Meets Three Powerful Human Needs
Employers may be clear on what they need from their employees: hard work, efficiency, innovation, motivation, results. But what do employees need from their employer? To answer in practical terms — a steady paycheck, a quiet workspace, more training — is only partly right. Before they can meet the employer’s deepest needs, the employer must meet theirs. Psychologist Abraham … [More]
Role-relevant Certification Helps in Recruiting Talent
The publication of 2012 global jobless figures reveals a deepening of the crisis plaguing employers in every town around the globe. A paradox between numbers of unemployed and difficulty in recruiting talent is here for a generation. And while widespread unemployment and the need to up-skill populations has been widely reported, one vital ingredient is absent from the … [More]
Company Culture: Framework for Success
A culture is what makes a company unique. It is all about what, why and how a group of people or an organization does things. It also is about the language, mindset, traditions and values — which don’t cost much money, but there needs to be a structure that supports and maintains all these elements. Many companies I have visited want a great culture and try to do things … [More]
Kiss Your BUT Good-Bye
A simple, engaging and eminently practical guide to overcoming one’s weaknesses — one’s “Buts” — to achieve the desired career and personal relationships. Imagine a workplace where all the employees are aware of the things they do — or fail to do — that prevent them from being more productive and valuable. Imagine a company where everyone speaks openly and honestly about his or … [More]
The Human Equity Advantage
Trevor Wilson, global diversity strategist and visionary leader, presents a fresh, new management model that goes beyond the traditional diversity debate toward inclusion and building human capital. Featuring case studies and practical diagnostic tools and assessments, this book will benefit everyone who is interested in improving their business by building on the unique … [More]
The ROI of Corporate Training
Before long, veteran construction worker Frank Scopetti will become a division president of McCarthy Building Companies, Inc., an accelerated in-house promotion made possible by the 150-year-old, employee-owned company’s state-of-the-art training programs, last year ranked in the Top 10 nationwide by Training Magazine. In an era of economic uncertainty, increased … [More]
Hail to the Selfish Employee
Selfish is a word commonly used in a derisive manner. When Gordon Gekko says, “Greed is good,” we tend to not empathize with him and instead opt to scorn his “all for me” mentality. Furthermore, we have been counseled from an early age about the virtues of sharing and giving, albeit for some of us it was a forced lesson. But is this really the best lesson? There is a common … [More]
Best Practices for Accounts Receivable Collection
The cash-flow crisis resulting from inadequate accounts receivable collection practices in a growing business is generally the greatest threat the business will ever face. Even a profitable firm can be forced to close by the resulting cash crunch. Here are a few tips that, when taken as seriously as client service, will greatly help collection efforts: Invoice clients in … [More]
Dealing with ‘Difficult’ Colleagues Leads to Happier Customers
Too often, organizations promise satisfaction to external customers and then allow internal politics to frustrate their employees’ good intentions to deliver. It’s important to remember that customers aren’t the only ones who come through an organization’s door every day seeking quality service. Employees and company leaders also need to be served. If they’re not happy, it’s … [More]
Hiring Military in the Civilian Work Force
They come into the work force with a strong goal and task orientation, bringing an ethic of hard work, discipline and the ability to lead a team. This, explains Mike Hadley, financial advisor talent acquisition recruiter for Edward Jones, is why his company actively seeks out returning military men and women. “Edward Jones puts the needs of the client first, and where else but … [More]
Social Networking — Off-limits in Employment Decisions?
In the last several weeks, a minor firestorm has developed over private employers’ use of social networking sites, such as Facebook, to inform their employment decisions. Though the controversy about social networking sites was not exactly news to employers — many of whom have been monitoring employees’ Facebook, myspace, and similar pages for years — recent reports that some … [More]
