How to Keep Customers in the Loop to Grow Loyalty and Expand Business 

inbusinessPHX.com

A company’s success often depends on how many customers it retains and, as a result of those relationships, new customers who are drawn by recommendations and favorable reviews. Marketing plays a creative role in attracting potential buyers, but the funnel concept many businesses have long relied upon doesn’t prioritize the customer experience, which is critical to retention … [More]

What the Answers to 4 Questions Reveal about Business Teams

inbusinessPHX.com

As the nation works its way out of the pandemic and associated economic troubles, some business leaders may fret about their company’s strength going forward. Perhaps it’s time for those businesses to assess just how well their teams are performing. “It’s always helpful to take an overview of your company, exploring both the strengths and the weaknesses to see where you … [More]

3 Ways an Evolved HR Team Drives Profits

inbusinessPHX.com

When the COVID-19 pandemic forced businesses to adapt to a new reality, many human resources departments faced challenges like never before. Now a question that confronts companies is whether their HR departments have evolved enough to come through for them in a world that continues to change with unprecedented rapidity, says Bill Lyons, the ForbesBooks author of We Are HR: … [More]

How to More Easily Handle Hiring through Prioritization

by Jeremy Eskenazi

Sometimes hiring is crazy busy with a multitude of job vacancies and a frantic need to fill positions immediately. Sometimes, it is much slower paced and you can work with the team as is. Regardless of what is driving the volume of hiring — the end of a quarter, event seasons, product orders, etc. — your company needs to come up with a plan of attack to bring talent into the … [More]

Inclusion is Different – Not Difficult

by Tova Sherman

For more than 20 years, the most common question I have received from P3 leaders across North America is “How?” — “How can I include persons with disabilities in my workplace and still be a profitable business?” My answer is always the same.  Onboarding persons with disabilities is different, not difficult — and how different depends less on their issues than yours. More … [More]

Employee Onboarding: How to Succeed in a Remote-First Workplace

by Aleksandra Sulimko

Remote work has been an option for some employees for many years, but recently many were thrust into it for the first time without warning. As businesses ramp up hiring efforts, many are realizing that looking to candidates outside their localities can provide great advantages. With a global talent pool, companies have access to more candidates with varied skills and … [More]

Work from Anywhere? Benefits May Not Be as Flexible

by Doug Ramsthel

Working remote has truly come to mean working from anywhere as employees have started to move to their favorite vacation spots, closer to relatives and out of state to lower-cost areas, so long as there is dependable internet. Remote working is now coming to be viewed as a potential perk to offer employees. However, this initial reaction of allowing work from anywhere may be … [More]

Better Manage Complex Leave Process With New Tech

Unum Group

Unum, a leading provider of financial protection benefits in the U.S. and U.K., is launching Unum Total Leave™, a new leave management service powered by a unique digital leave ecosystem to assist employers and employees with the complex leave process. The Unum Total Leave launch responds to the changing leave landscape, one that is more complex and difficult to navigate for … [More]

Employer Actions & Employee Perceptions: Gauging the COVID-19 Workplace Experience

WorldatWork

Sixty percent of employees are currently working remotely, and 76% indicate they would like to continue in that capacity after the pandemic. However, employers anticipate that 34% of employees will continue working remotely after the pandemic setting up possible future tension between organizations and their workforces. Also, thirty-two percent of employees state they would not … [More]

9 Tips to Make a Great Impression in Your Virtual Meetings

by Edgar R. Olivo

“You’re on mute” became the quote of the year in 2020 and was said 1,000% more times in virtual meetings between executives compared to 2019. Chances are you have said or heard it once or twice when you joined more virtual meetings since the start of the pandemic. This new way of conducting business is hardly new at all, but it has now become an indispensable way of getting … [More]