The Law of Market Failure: Most new products will fail in the market, even if competently executed. Using his experience at Google, his remarkable success as an entrepreneur and consultant, and insights from his lectures at Stanford University and Google, Alberto Savoia offers an unparalleled approach to beating the beast that is market failure. Millions of people around the … [More]
Merger in Sight?
In November 2017, the United States Department of Justice filed an antitrust lawsuit to block AT&T’s $85-billion purchase of Time Warner. The lawsuit was eye-opening and sent significant ripples across legal and business landscapes. In particular, the suit showed an inclination of the federal government to block a large merger between two companies that were not direct … [More]
Re-Entrepreneuring
It has long been assumed that, in the development of any organization, the time for entrepreneurial activity is right at the beginning. Once an organization is established, qualities that were virtues in the organization’s start-up and early stages can become vices, and the entrepreneurial founders must cede control to professional managers who can nurture the fruits of their … [More]
Intentional Success
The book addresses the typical struggles aspiring business owners encounter when starting, managing, growing and maintaining a successful venture. Brad and Cathy Taylor provide a clear guide through the perilous journey that destroys more than 65 percent of all new businesses. The Taylors share tools, practical applications, potent anecdotes and real-life examples of … [More]
Ninja Future
Ninja Future is an essential read for businesses and individuals striving to remain competitive in a rapidly evolving world. Gary Shapiro, president and CEO of the Consumer Technology Association, casts his eye toward the future, charting how the innovative technologies of today will transform not only the way business is done but society itself. During his more than three … [More]
For Best Results in Business, Think Like a Designer
Most business leaders don’t need to be professional designers to effectively think like one. Thinking like a designer, otherwise known as design thinking, is a process that should be leveraged by all business professionals due to its effectiveness for big-picture planning. Design thinking is a ubiquitous process that allows companies to put themselves in a frame of mind that’s … [More]
Optimizing Digital Strategy
Optimizing Digital Strategy explores the choices facing organizations in the rapidly changing world of technology-enabled business. From performance marketing to personalization, on-demand retailing and AI, this book maps out commercial and customer-focused challenges and explains how leaders can get the most out of their digital strategies. The book challenges leaders to step … [More]
Ninja Future
In Ninja Future, Gary Shapiro explains the evolving technological landscape, breakthroughs underway now and those we can only envision. New innovations such as self-driving vehicles, blockchain, 5G, the Internet of Things, and countless others will forever change the economy as we know it. Shapiro uses case studies to identify companies and countries addressing today’s … [More]
From Customer Service Mishap to Opportunity
A couple of months ago, Frontier Airlines provided us with a brilliant case study on the importance of customer experience. It’s a great example of how one simple customer service failure can have serious consequences in the form of a social media maelstrom. It began when poor weather conditions caused Flight 1756 from Des Moines to Orlando to be diverted to Atlanta on July … [More]
NAWBO Phoenix Launches the Phoenix Knowledge Network
The Phoenix Chapter of the National Association of Women Business Owners is deepening the roots of its mission: growth — growth for our members, our corporate partners and our community. This month, we are launching the NAWBO Phoenix Knowledge Network, a speaker’s bureau of NAWBO Phoenix women business owners. Jean Briese, my co-director, explains, “Our corporate partners … [More]
