Business as usual is ancient history. Large corporations, small businesses, entrepreneurs, even CEOs and politicians must make the move from simply selling a product or service to delivering a mind-blowing customer experience. They have to learn to play at the level athletes and entertainers call “stadium status.” Stadium status is that elusive place every coach, athlete, … [More]
Time, Talent, Energy
Business leaders know that the key to competitive success is smart management of scarce resources. That’s why companies allocate their financial capital so carefully. But capital today is cheap and abundant, no longer a source of advantage. The truly scarce resources now are the time, the talent and the energy of the people in one’s organization — resources that are too often … [More]
The Compassionate Achiever
A powerful, practical guide for cultivating compassion — the scientifically proven foundation for personal achievement and success at work, at home and in the community. For decades, we’ve been told the key to prosperity is to look out for number one. But recent science shows that, to achieve durable success, we need to be more than just achievers; we need to be compassionate … [More]
The Entrepreneur’s Playbook
Big new ideas rarely make great businesses … Laboring on a business plan can be a waste of time … You are going to need dramatically more start-up money than you think you do. Counterintuitive concepts like these have helped the world’s best entrepreneurs succeed. Yet most of us only learn them the hard way. Len Green, an experienced investor, entrepreneur and business … [More]
The Employee Experience
The Employee Experience helps organizations attract and retain top talent, and reveals the secrets for building a deeply engaged workforce. With insights into the dynamics of trust and mutual expectations, this book proves that before a business can deliver a transcendent customer experience (CX), it must first build a superlative employee experience (EX). It’s not about perks. … [More]
The 9 Types of Leadership
In the past few years, mindfulness and other approaches to self-awareness have begun to transform the American workplace. The 9 Types of Leadership provides a pathway to greater self-awareness and social skillfulness, helping one orient oneself when caught up in people problems that one doesn’t know how to work one’s way out of. By providing extremely detailed and accurate … [More]
Data for the People
Every time we Google something, Facebook someone, Uber somewhere, or even just turn on a light, we create data that businesses collect and use to make decisions about us. In many ways, this has improved our lives, yet whether it is a bank evaluating our credit worthiness, an insurance company determining our risk level or a potential employer deciding whether we get a job, it … [More]
Digital Sense
Digital Sense provides a complete playbook for organizations seeking a more engaged customer experience strategy. By reorganizing sales and marketing to compete in today’s digital-first, omni-channel environment, an organization can gain newfound talent and knowledge from the resources already at hand. This book provides two pragmatic frameworks for implementing and customizing … [More]
The Power of Positive Destruction
It’s no longer good enough to build a company to last; today, it’s about building a company to ignite change. The Power of Positive Destruction reveals how to start a new business, disrupt an industry, and adapt to changing environments by leveraging technology and a new mindset. Serial entrepreneur Seth Merrin has built businesses by seeing issues with the status quo and … [More]
Pivoting
Change is a necessary, though sometimes challenging, part of staying relevant, being engaged and seeking ways to flourish in one’s life. Coaching helps individuals develop coherent strategies for their life and work and to tap into their strengths and inspiration. Many people find themselves having to shift or transform their limiting belief systems or habits of mind and … [More]
Becoming Hewlett Packard
Bill Hewlett and Dave Packard invented the model of the Silicon Valley startup and set in motion a process of corporate becoming that made it possible for HP to transform itself six times over the 77 years since its founding in the face of sweeping technological changes that felled most of its competitors over the years. Today, HP is in the throes of a seventh transformation to … [More]
Brand Desire
If companies can create true desirability for their brands, customers will not only express preference and loyalty, they also show a willingness to act as brand champions, participate in online communities, co-create innovative ideas, and show the sort of commitment that is normally associated with fervent employees. Brands need to nurture it by offering both security and … [More]
Tools of Titans
Nearly two hundred world-class performers have been interviewed for the podcast, The Tim Ferriss Show, over the past two years. Guests range from super celebs (Jamie Foxx, Arnold Schwarzenegger, etc.) and athletes (icons of powerlifting, gymnastics, surfing, etc.) to legendary Special Operations commanders and black-market biochemists. For most of the guests, it’s the first … [More]
The Mosaic Principle
We’ve been pushed into self-defining cocoons from which it is difficult to break out, and we lack the coping skills for succeeding in an ever-changing, more complex, and diverse world. Nick Lovegrove conveys both a compelling vision and a pragmatic path out of this contemporary trap. Through vivid portraits of those who get it right, such as Paul Farmer, the physician whose … [More]
Spark
Most startups fail for these key reasons: The entrepreneur started business without a clear sense of purpose or poor management or a lack of understanding the customer. David Hilton will enable readers to see their business from a higher perspective — a perspective that shows them where they are in the journey of building their company, and that the challenges are not … [More]
The Dream Chaser
The Dream Chaser shows readers how to step out of the day-to-day grind and start creating the life they want. It’s possible to have both, and this book shows how to get there. The key is in following one’s passion and purpose. Everyone has a natural-born talent — whether they know it or not — that can make the world a better place. Each has a unique story and vision that can … [More]
Commonsense Leadership
From rallying the team to hitting it out of the park, every leader needs to understand the mental game. It’s what separates winners from survivors, and champions from second place — it’s what gives one’s team the edge, and the strength to forge ahead through adversity. This book shows how to boost performance with tips and advice gathered over 45 years of working with major … [More]
High-Growth Levers
Mark Faust’s strategies show how even businesses in the most dire of times still have a set of responsibilities, a path and processes they can follow that will optimize their chance of turnaround and long-term success. Leading corporate strategist Faust proves that a business can see positive growth with the application of action plans like assessing pressures and trends and … [More]
