Even Mobile Shoppers Prefer Live Consumer Support 

by Anand Janefalkar 

Mobile shopping is booming in the U.S. as we prepare to enter 2019. According to the 2018 Internet Trends Report from Kleiner Perkins, mobile shopping app sessions grew 54 percent year-over-year — the fastest growth of any mobile activity. In addition to shaking up traditional monetization models for brands and retailers, this is driving how consumers expect to interact with … [More]

Woman-Owned Businesses Record 3100 Percent Growth

by RaeAnne Marsh

Nationally, the number of women-owned businesses increased a dramatic 31 times since 1972 — from 402,000 to 12.3 million in 2018; employment grew 40-fold, from 230,000 to 9.2 million; and revenues rose from $8.1 billion to $1.8 trillion — 217 times greater. Noting this information from the recently released eighth annual State of Women-Owned Businesses Report, commissioned by … [More]

Employment for Americans with Disabilities

by John O’Neill, Ph.D., and Andrew Houtenville, Ph.D.

Accommodations are an important factor in the successful hiring of people with disabilities, and in the retention of employees who develop new disabilities. Employers that are open to providing accommodations and have the capability to provide them, will have greater success in meeting their need for staffing.  In the Bureau of Labor Statistics (BLS) Jobs Report released in … [More]

Enterprises Challenged in Addressing Employee Engagement

by Geraldine Osman

New survey data shows that a majority of enterprises polled are committed to prioritizing employee engagement. The 2018 Employee Engagement Survey from StaffConnect asked C-level executives, HR, communications and other business professionals in North America and Europe about their methodologies, technologies, challenges and goals concerning employee communications and … [More]

Urban Infill Development Potential

by Ioana Ginsac

Combining a new inventory focused on vacant parcels located in central business districts (CBDs) with in-depth research on CBD construction activity as well as a 25-city survey that gauges what developments are most desirable to the local urban population, COMMERCIALCafé research shows that recent development efforts have failed to address the needs and wants of the citizens … [More]