People may come away from a coaching session feeling it didn’t quite hit the mark despite their skills and knowledge. It’s not just the words we use; it’s the music, the lyrics and the dance of the conversation that make a difference to the quality of the outcome, and getting these right demands not just skill but humanity. This book explores the human qualities that great … [More]
The Restaurant Marketing Mindset: A Comprehensive Guide to Establishing Your Restaurant’s Brand, from Concept to Launch and Beyond
To build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth. Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn’t get done. In The 1-Page Marketing Plan, serial entrepreneur and rebellious marketer Allan Dib reveals a marketing … [More]
Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever
Customer service done right is one of today’s most powerful competitive advantages. In Can Your Customer Service Do This, customer service turnaround wizard and renowned customer service training expert Micah Solomon — who has worked transforming the customer experience for brands from Auberge Resorts to Audi of America, from Cleveland Clinic to the NFL Players Association — … [More]
Which Way Is North: A Creative Compass for Makers, Marketers, and Mystics
Where does creativity come from? The answer is unique for each of us — our True North — and this book will help readers find theirs. As artificial intelligence gains an increasing foothold in our work and our lives, the need to find and maintain our uniquely human creativity is growing more urgent. This guide will ensure that individuals stay on course as they navigate through … [More]
Read The Tape
Follow Bennett’s journey of self-discovery as he listens to Mike’s podcast and applies the lessons learned to his own life. While feeling lost without direction and having a hard time finding success, Bennett “finds his inner genius,” a “Mikeism” he learns during one of the podcasts. Armed with these “Mikeisms,” along with newfound knowledge and fresh ambition, Bennett starts … [More]
Stronger Together
When we reach beyond our own professional networks to collaborate, those new relationships can make us more powerful. Stronger Together shows how reaching outside internal teams and enlisting the help of other organizations, even competitors — something author Nicole Mahoney refers to as co-opetition — can dramatically improve results. Research has proven that organizations … [More]
The Unlocked Leader
The most effective leaders are “human leaders: leading with empathy, vulnerability and authenticity.” But many still adhere to the outdated myth that leaders must be “superhero leaders: infallible, unflappable and fearless.” Tragically, their innate ability to inspire remains locked within, blunting their impact. In The Unlocked Leader, veteran executive leadership coach … [More]
The Diary of a CEO
Steven Bartlett has achieved extraordinary success and emerged as one of the greatest marketing minds of our time by doing things differently. But there is a method to his maverick style. Between founding and running a global digital marketing agency, investing in more than 40 companies, creating a hit podcast and launching a venture fund for minority businesses, Bartlett has … [More]
The Age of Prediction
The Age of Prediction is about two powerful, and symbiotic, trends: the rapid development and use of artificial intelligence and big data to enhance prediction, as well as the often-paradoxical effects of these better predictions on our understanding of risk and the ways we live. Beginning with dramatic advances in quantitative investing and precision medicine, this book … [More]
Level Up!
Investing can be a daunting and intimidating subject, but it doesn’t have to be. This book takes a fresh approach to personal finance and self-development that’s both accessible and engaging. Using video game analogies to explain complex financial concepts in a way that’s easy to understand, regardless of the reader’s background or level of experience. Investing is changing … [More]
