The intent of this book is to understand the baseless underpinnings of almost all our fears and, therefore, discard them. The author has expertly coached leaders and managers in the discovery of, examination of, elimination of and sustained freedom from fears. We all know people who are charming and articulate, but flounder on a stage addressing colleagues; athletes who … [More]
The Experience Economy
Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more — something visceral? Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections — and ensure their own economic vitality. This seminal book on experience innovation by Joe Pine … [More]
Get Sh*t Done
Get Sh*t Done not only shows readers what’s preventing them from daily achievement, it provides the tools and the strategies to help them get to where they want to be. Get Sh*t Done is much more than just the title of this book; it’s the method that unlocks the secrets of accomplishment and achievement —the GSD Secret Formula. In this engaging and easy-to-read book, readers … [More]
Talk Is Chief
Leaders today spend up to 90 percent of each day communicating to make good things happen in their organizations. They communicate with colleagues, customers, shareowners, creditors, regulators, advocates and competitors. They influence culture, opportunity, risk taking and risk aversion. The stakes in this new communication environment are very high, driving home Winston … [More]
Radical Candor
Featuring a new preface, afterword and radically candid performance review bonus chapter, the fully revised and updated edition of Radical Candor is packed with even more guidance to help readers improve their relationships at work. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class. Since the original … [More]
Connect First
Here’s what we’ve lost track of: organizations are run by people, and people run on emotions. Strong relationships are the bedrock of lasting success, meaning and joy at work. In this life-changing guide, Dr. Melanie Katzman shows readers an impactful approach to connect first as fellow humans, then as coworkers and colleagues, Dr. Katzman presents 52 actions readers can take … [More]
Chasing the Bright Side
Success is not born out of skill, school, where we’re from, who we know or what we scored on the SAT. None of us were born ready. But we are born with something more important than skills. We’re born with optimism — the initial seed for success. Optimism fuels the belief that you can be the one to create the good the world needs. But you’ve got to hone it. And practice it. And … [More]
Success and Something Greater: Your Magic Key
In Think and Grow Rich – Success and Something Greater, authors Sharon Lechter (an In Business Magazine Lifetime Achievement Honoree in 2018) and Greg Reid once again join forces with the Napoleon Hill Foundation, including never-before-published original content from Napoleon Hill. In today’s world of instant news and social media, businesses, leaders and influencers must find … [More]
Shut Up and Listen!
This book will help aspiring entrepreneurs or people in business recognize what they’re doing right and what they’re doing wrong to operate their business, and help those just getting started to get set up for success. Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just one restaurant. So he knows the challenges … [More]
Message Received
Each generation in the workforce today — baby boomers, Gen X, millennials and Gen Z — responds differently to different styles of leadership and communication. Message Received provides an actionable plan that readers can use to optimize communication within departments and among teams. Author Mary Donohue delivers a seven-step solution for motivating and inspiring people who … [More]
Agent of Influence
Everyone knows spies are geniuses at surviving covertly. Their ability to communicate in code is practically written into their DNA. And while it’s true that spies receive some of the best survival training in the world, there’s another, more critical skill a spy must have to survive: business savvy. In Agent of Influence, bestselling author Jason Hanson, a former CIA special … [More]
Start at the End
Deciding what to create at modern companies often looks like an episode of “Mad Men”: People throw ideas around until one sounds sexy enough to execute and then they scale it to everyone. The result? Companies overspend on marketing to drive engagement with products and services that people don’t want and won’t help them be happier and healthier. Start at the End offers a new … [More]
Sales Truth
A blunt wake-up call to salespeople and sales leaders that debunks the myths of the latest miracle solutions and refocuses sales strategy on a proven approach that will drive the wanted results. This book is for those who are having trouble believing what the new self-proclaimed “experts” keep posting on LinkedIn and beginning to question their proclamation that everything in … [More]
Own the A.I. Revolution
Artificial Intelligence is on the verge of disrupting every domain of human existence. What does that mean for one’s business? Everything. Building on the power of AI is the factor that will determine success or failure in the very near future — and this in-depth guide from the man who designed the AI system that famously won Jeopardy provides everything one needs to be a … [More]
The Age of Intent
Have you ever wished that every company you interacted with could just know what you wanted and go get it for you? That, when you picked up the phone or opened a chat window, the company would use what it knew about you to anticipate your needs? We are on the verge of a future just like that. The age of intent is a world where the smartest of chatbots — virtual agents — are … [More]
Beyond Performance 2.0
Leaders aren’t short on access to change management advice, but the jury has long been out as to which approach is the best one to follow. With the publication of Beyond Performance 2.0, the verdict is well and truly in. By applying the approach detailed by authors Scott Keller and Bill Schaninger, leaders can more than double their odds of success — from 30 percent to almost … [More]
Leading Loyalty
In business, if people merely like you, you’re in trouble. They need to love you! In Leading Loyalty, readers will learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. Winning customers’ their hearts will not only result in them purchasing more — that’s the company they’ll talk up to everyone they … [More]
Rehumanize Your Business
Every day, most working professionals entrust their most important messages to a form of communication that doesn’t build trust, provide differentiation or communicate clearly enough. It’s easy to point to the sheer volume of emails, text messages, voicemails and even social messaging as the problem that reduces our reply rates and diminishes our effectiveness. But the faceless … [More]