The publication of 2012 global jobless figures reveals a deepening of the crisis plaguing employers in every town around the globe. A paradox between numbers of unemployed and difficulty in recruiting talent is here for a generation. And while widespread unemployment and the need to up-skill populations has been widely reported, one vital ingredient is absent from the … [More]
Company Culture: Framework for Success
A culture is what makes a company unique. It is all about what, why and how a group of people or an organization does things. It also is about the language, mindset, traditions and values — which don’t cost much money, but there needs to be a structure that supports and maintains all these elements. Many companies I have visited want a great culture and try to do things … [More]
Kiss Your BUT Good-Bye
A simple, engaging and eminently practical guide to overcoming one’s weaknesses — one’s “Buts” — to achieve the desired career and personal relationships. Imagine a workplace where all the employees are aware of the things they do — or fail to do — that prevent them from being more productive and valuable. Imagine a company where everyone speaks openly and honestly about his or … [More]
The Human Equity Advantage
Trevor Wilson, global diversity strategist and visionary leader, presents a fresh, new management model that goes beyond the traditional diversity debate toward inclusion and building human capital. Featuring case studies and practical diagnostic tools and assessments, this book will benefit everyone who is interested in improving their business by building on the unique … [More]
The ROI of Corporate Training
Before long, veteran construction worker Frank Scopetti will become a division president of McCarthy Building Companies, Inc., an accelerated in-house promotion made possible by the 150-year-old, employee-owned company’s state-of-the-art training programs, last year ranked in the Top 10 nationwide by Training Magazine. In an era of economic uncertainty, increased … [More]
Hail to the Selfish Employee
Selfish is a word commonly used in a derisive manner. When Gordon Gekko says, “Greed is good,” we tend to not empathize with him and instead opt to scorn his “all for me” mentality. Furthermore, we have been counseled from an early age about the virtues of sharing and giving, albeit for some of us it was a forced lesson. But is this really the best lesson? There is a common … [More]
Best Practices for Accounts Receivable Collection
The cash-flow crisis resulting from inadequate accounts receivable collection practices in a growing business is generally the greatest threat the business will ever face. Even a profitable firm can be forced to close by the resulting cash crunch. Here are a few tips that, when taken as seriously as client service, will greatly help collection efforts: Invoice clients in … [More]
Dealing with ‘Difficult’ Colleagues Leads to Happier Customers
Too often, organizations promise satisfaction to external customers and then allow internal politics to frustrate their employees’ good intentions to deliver. It’s important to remember that customers aren’t the only ones who come through an organization’s door every day seeking quality service. Employees and company leaders also need to be served. If they’re not happy, it’s … [More]
Hiring Military in the Civilian Work Force
They come into the work force with a strong goal and task orientation, bringing an ethic of hard work, discipline and the ability to lead a team. This, explains Mike Hadley, financial advisor talent acquisition recruiter for Edward Jones, is why his company actively seeks out returning military men and women. “Edward Jones puts the needs of the client first, and where else but … [More]
Social Networking — Off-limits in Employment Decisions?
In the last several weeks, a minor firestorm has developed over private employers’ use of social networking sites, such as Facebook, to inform their employment decisions. Though the controversy about social networking sites was not exactly news to employers — many of whom have been monitoring employees’ Facebook, myspace, and similar pages for years — recent reports that some … [More]
