Improving and Expanding ‘Personal’ Virtual Connections

by Eric Miller

The COVID-19 pandemic has created a unique environment for everyone in both their personal and professional lives. It has disrupted how we interact with friends and family and has thrown a wrench in every aspect of the way business gets done. One of the biggest disruptions at our jobs has been the way we collaborate, network and sell. We’re no longer side by side with our … [More]

Our Experts’ Recommended Resources 

by RaeAnne Marsh

Businesses’ first reaction to COVID-19-related disruption was to retrench and protect — actions that were, essentially, reactive. While that may have been the wisest move in the short-term, it is no way to sustain a business over the long-term. Even businesses that were proactive in their response must adjust to new realities in the economy and the business community going … [More]

Lessons in Managing a Remote Workforce

by Sara Silver

In March, the COVID-19 crisis forced companies across the U.S. to make significant adjustments, many requiring onsite employees to work from home (WFH). While stay-at-home and shelter-in-place orders were lifted in most states in May, companies extended the WFH status of employees. Some companies are even opting to make WFH a permanent option for employees. As companies … [More]

Tackling Overload

by Erin L. Kelly and Phyllis Moen

The last few months have likely been crazy for you and your employees. But many professionals and managers were feeling exhausted and burned out even before the COVID-19 pandemic. Overload is the sense that there is too much asked of you and your team, given limited resources. This is a classic definition of stress: too many demands, coupled with too few resources (such as time … [More]

At Work, Healthcare Starts with Testing

by RaeAnne Marsh

Healthcare is arguably the most popular of employee benefits. COVID-19 has made this an even higher priority — while at the same time adding to businesses’ challenges in providing it. And addressing the need to keep the workplace and the workforce healthy has put COVID-19 testing front and center in business operations even while information changes on a nearly daily … [More]

Armored Leadership vs Daring Leadership

by Eileen Rogers

Leadership is about risk. For me, it began when I took a giant first step into the business ownership arena, full of hopes and dreams with no real idea what I was actually in for. How I faced the risks and challenges in the arena was what mattered. Getting up when I fell, dusting myself off and taking what I learned right back into the arena the following day. Dr. Brené … [More]

The Next Normal: Change Your Game Plan or Become Irrelevant

by Charlie Smith 

Change and disruption are the next normal. C-suites and boards of directors must learn how to become agile, make decisions fast and get ahead of the change curve. They will need to think and act differently. There is a lot we don’t know about what the near-term future holds for us. However, there are two things that we know to be true: There will be more, not less, … [More]

New C-Suite: Why Companies Should Have a CHRO

by Rhiannon Staples

The COVID-19 pandemic is an event the likes of which hasn’t been seen since the flu outbreak in 1918, before co-working spaces and international travel on airlines. Strange is it may seem, the solution, for now, is to stay at home for work and play. With the increase in remote work, HR is fundamentally shifting into a higher-level decision-making position where HR technology … [More]

Problem-Based Learning – Thriving during the Crisis

by Dr. Jim Guilkey

If there is one thing the coronavirus has taught us all is that training, as we know it, is neither resilient nor flexible. Classroom training that requires facilitators and participants to fly to various locations and pack arm-to-arm in a classroom is no longer an option. But as organizations consider replacing their current programs with virtual training, do they understand … [More]

Connection in the Workplace: It’s Worth the Risk

by Eileen Rogers

“Leaders must either invest in a reasonable amount of time attending to fears and feelings or squander an unreasonable amount of time trying to manage ineffective and unproductive behavior.” —Brené Brown Whether it’s private sector or nonprofit, in communities, schools or government, we are hungry for courageous, empathetic leaders. We want to show up, learn and be inspired by … [More]

No Ageism in Entrepreneurialism

by Joe Mullings

As the fog of this war on the U.S. economy begins to clear, it looks as if one class of employees will be among the hardest hit by the pandemic — professionals and executives 50 years and older. And if that sounds familiar, it should. The Great Recession 12 years ago had a similar impact. This time, however, these typically highly trained employees who are at the top of their … [More]

In a Time of Uncertainty, Understanding Risk Is Essential to Business Survival

by T.W. Lewis

Today, more than ever, business leaders and entrepreneurs are functioning in a world that is full of uncertainty. These executives need to clearly understand the difference between what is certain and what is not, in order to identify which risks are worth taking and which to avoid. Many years ago, when I started my own Phoenix-based real estate company, I took on millions … [More]

Marketing: Are You Pivoting or Freezing?

by Andrea Aker

Many businesses poised for huge gains at the start of this year are fighting to stay alive. Stable, longstanding enterprises are questioning their greater visions. Waves of layoffs and shuttered doors have — quite understandably — induced fear and uncertainty across the Valley, where small businesses serve as the backbone of the community. The need for a true pivot has never … [More]

Strategies to Attract Customers Online during the COVID-19 Outbreak

by Kris Reid

Times are hard, especially with the new coronavirus (COVID-19) outbreak. Businesses are suffering as more and more communities go into quarantine. To survive as a business owner, one needs to find effective marketing strategies in the midst of the crisis brought about by this pandemic. One of the best ways to stay profitable is to make the businesses’ online presence known … [More]

Is Your Company’s Bench Deep Enough during Difficult Times?

by Bill Higgs

In the uncertain times that COVID-19 produced, business leaders were forced to face the fact that employees might not be available every day to do their jobs — either because of their own health concerns or because they were scrambling to make childcare arrangements due to school closings. And, as the economy takes a hit, some businesses may even need to downsize, leaving … [More]

Media Interviews and Promoting Your Brand in a COVID-19 World

by Marsha Friedman

Business leaders and professionals who want to promote their personal and business brands have faced a tough decision in recent weeks: Should they put those publicity efforts on hold during the COVID-19 crisis, or keep pitching their expertise to the media? In most cases, yes, they should keep pitching. There are many opportunities for getting in the media as long as one … [More]

SAFETY: Close-Up on Disinfecting

by RaeAnne Marsh

Disinfecting office, home, stores and schools is top of mind during this COVID-19 pandemic. Cory Chalmers, CEO of Steri-Clean, Inc. and featured expert cleaner and host on A&E’s “Hoarders,” shares his expertise with In Business Magazine. What are the most common misperceptions about how to disinfect for COVID-19? The most common misconception, and made worse by … [More]

COVID-19 Impact on E-commerce

from Sellics Marketplace Analytics

Three months into the COVID-19 crisis, the current situation has major effects on businesses and consumers. Although many online sellers face severe challenges in the current situation, they are optimistic that e-commerce will leave the crisis as a winner. The new necessity of ordering products online encourages those not shopping online to switch to online stores, while … [More]

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