With the restaurant already an operating success for dinner, owner Christopher Collins was not planning to open for lunch. “But,” he says, “the guests asked for it. The regulars convinced me we needed to open for lunch.” Collins added lunch service this past May, expecting to take the summer to build up business and to staff up accordingly — “But it was busy Day 1,” he … [More]
The Restaurant Marketing Mindset: A Comprehensive Guide to Establishing Your Restaurant’s Brand, from Concept to Launch and Beyond
To build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth. Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn’t get done. In The 1-Page Marketing Plan, serial entrepreneur and rebellious marketer Allan Dib reveals a marketing … [More]
Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever
Customer service done right is one of today’s most powerful competitive advantages. In Can Your Customer Service Do This, customer service turnaround wizard and renowned customer service training expert Micah Solomon — who has worked transforming the customer experience for brands from Auberge Resorts to Audi of America, from Cleveland Clinic to the NFL Players Association — … [More]
Which Way Is North: A Creative Compass for Makers, Marketers, and Mystics
Where does creativity come from? The answer is unique for each of us — our True North — and this book will help readers find theirs. As artificial intelligence gains an increasing foothold in our work and our lives, the need to find and maintain our uniquely human creativity is growing more urgent. This guide will ensure that individuals stay on course as they navigate through … [More]
Terri Kimble, Oct 2023 Letter
Nationwide, we are experiencing workforce shortages. To protect the longevity of our economic growth, it is imperative community partners, businesses of all sizes and educational institutions collaborate to shape skills in the talent pipeline. Companies are encouraged to advocate for their workforce needs because highly skilled employees are an asset to any business and … [More]
The Importance of AI in Higher Education
How Chandler-Gilbert Community College is pioneering AI in classroom settings
In recent years, the profound implications of Artificial Intelligence on the global landscape have become undeniable. AI has pervaded every sector, from business to healthcare, prompting the need for a knowledgeable and skilled workforce to harness its potential. Amidst this transformative wave, higher education emerges as a critical player, with institutions recognizing the … [More]
1,200+ Business Leaders Have Successfully Completed Leadership Institute
The award-winning Chandler Chamber Community Foundation brings together business leaders to learn about various industries in the city and different resources available. As a result of the program, many of these business professionals serve on various nonprofit boards and commissions. To date, the Chamber has a roster of more than 1,200 graduates. During the first year of the … [More]
Igniting Entrepreneurship
Entrepreneurship is more than the act of creating a business. When an entrepreneur turns their idea into reality, they not only influence the economy but also enrich the overall ecosystem through their innovative contributions. The Arizona State University J. Orin Edson Entrepreneurship + Innovation Institute defines entrepreneurship broadly and inclusively as a … [More]
Intel’s Commitment to Water Conservation
Intel has a long history in Arizona and a longstanding commitment to water stewardship. We have been investing in water conservation projects and setting ambitious water conservation goals for more than two decades, including our 2030 goal to achieve net positive water in our global operations. In 2022, Intel returned and restored more than 100% of our Arizona freshwater use … [More]
Crafting Your Business Narrative through Marketing and Public Relations
Through the lens of a small business owner
People connect to stories. Telling your business's story is the heartbeat of effective marketing and, by continually sharing positive stories about your company or business, you can recruit and retain customers. Marketing and public relations can work hand in hand to effectively tell the story of a brand and create a cohesive narrative. PR is the art of shaping your brand’s … [More]
Transforming Business through Company Culture
In today's fast-paced and competitive business landscape, building a strong organizational culture has become essential for long-term success — it shapes the attitudes, behaviors and interactions of employees. Arguably, a team or company culture is as important as your brand, no matter the size of your business. Microchip Technology exemplifies how a strong company culture can … [More]
The Power of Supporting a Local Business
Through the lens of a small business owner
As a small business owner, it is imperative that we support one another, not just for our current business use but our personal use as well. Not only does our local support help keep our community unique, diverse and rich with character, but it helps us when we come together to utilize the ‘brand’ of supporting local. The square in historic Downtown Chandler is a great example … [More]
A Tapestry of Experience
How a multigenerational, multicultural workforce enhances problem-solving
Problem-solving is a critical function in an organization requiring innovative, out-of-the-box thinking from all employees. Why do some organizations seem to master the art of problem-solving and some struggle? The simple answer is that these companies harness the power of the multigenerational, multicultural workforce. A multigenerational, multicultural workforce is a work … [More]
Real Estate Trends in the Valley
Maricopa County is growing rapidly; in fact, it is the fastest growing county in the nation, according to the U.S. Census (Bureau, U. C., 2023). With the country experiencing rapid growth, the real estate market is changing, as highlighted by industry experts at the Chandler Chamber’s Economic Update luncheon. Sam Kapur, vice president of Arizona Elite Commercial, noted a … [More]
Elevating Patient Experience
The strategic imperative for today’s healthcare organizations
The healthcare landscape is in flux, influenced by technological advancements and changing demographics. While medical proficiency remains crucial, there’s an emerging battleground that healthcare organizations can’t afford to ignore: patient experience. No longer a secondary concern, optimizing the patient experience has become a business-critical initiative. Here’s why it’s … [More]
