The Hard-of-Hearing Workforce

by RaeAnne Marsh

Accommodating hard-of-hearing or deaf employees need not be the intimidating effort many employers anticipate, points out Sue Kay Kneifel, statewide coordinator of the Arizona Department of Security’s Deaf and Hard-of-Hearing Services, which has made educating employers on this workforce issue its focus this year. In Arizona, 1.145 million people age 20 and older are … [More]

Healthcare and Good Business

by RaeAnne Marsh

The paced roll-out of the Patient Protection and Affordable Care Act is, for the most part, a fait accompli. But many businesses are still wrestling with myriad considerations in implementing programs for the greatest benefit to their company and their employees. And what worked a year ago might not be the best option as their situation changes and as new options become … [More]

Steve Purves, Maricopa Integrated Health System

from Steve Purves

Employers have long recognized the importance of healthcare as an issue in their business operations. Today’s federally mandated requirements have added to their responsibilities, to not only provide the level of healthcare benefits that makes their company competitive in attracting and retaining talent but also meet the ongoing roll-out of compliance provisions. Add to those … [More]

Releasing the Hidden Innovation Brakes

by Stuart Cross

The senior vice president for product development and his team had spent nearly 18 months developing a new range for an international cleaning products business. Initial customer research in two European markets had identified a need for office cleaning machines with a more efficient use of the cleaning agent, and the project had passed through the company’s structured product … [More]

Digital Forces a Change in World of Work 

by Mike Hunter

Responding to disruptive changes in digital technology, business models and workforce demographics, 92 percent of business and HR leaders have identified the critical need to redesign their organization to meet global business demands. This is according to Deloitte’s fourth annual report, “Global Human Capital Trends 2016: The new organization, Different by design.” Yet only 14 … [More]

Sales: Embrace Being No. 2

by Tim Brown and Dan Streeter

In the 2008 Olympics, Michael Phelps won the Gold Medal in the Men’s 100-meter butterfly, beating out Milorad Čavić by a mere .01 second. Literally, in 1/30th of the time it takes to blink, Phelps’s dreams were realized and Čavić’s dreams were dashed. Over the course of a salesperson’s lifetime, it’s inevitable that you will face this same struggle. You will be told no, be … [More]

The Employer Shared Responsibility of the Affordable Care Act

by Kathy Steadman

After considerable fits and starts, the employer responsibility provisions of the Patient Protection and Affordable Care Act (PPACA) are now in full play. While implementing regulations and related notices can be complex, business owners should understand the basics in order to avoid penalties, identify the best-suited healthcare solutions for their workforce and remain … [More]

Who Manages the Endowment? 

by Deborah Whitehurst

Though they are only one part of a nonprofit’s cash equation, endowments provide a predictable source of income and may be a lifeline during economic downturns. They allow nonprofit entities to produce income as well as growth. But who should manage the assets in an endowment? It might seem a single executive or executives seated at the boardroom table are best suited. After … [More]

Charles A. Touché: Embracing Change as Path to Innovation 

by Andrea Aker

It’s often said that change is the only consistency in life. And in the insurance industry, this adage is true now more than ever. An evolving economy, rapid emergence of new technologies and a rocky healthcare landscape are among the industry’s most difficult issues to navigate. It’s Charles A. Touché’s ability to adapt to such change — quickly and fearlessly — that has helped … [More]

RAADR: Using Technology Against Cyber Threats

by RaeAnne Marsh

Bullying and stalking in the cyber world is not only easy to accomplish, it’s easy to hide. Jacob DiMartino took the expertise he’d gained in helping businesses engage effectively in social media, and developed RAADR as a platform to, he says, “arm parents with a snapshot of what’s going on with their kids.” His concern, he explains, is “kids don’t know how exposed they make … [More]