Q: You’ve included intellectually challenged individuals in your workforce. What are some of the highlights of the experience? Kendra Eberhart President and CEO Royal Oaks Sector: Senior Living The One Step Beyond participants who have been assigned to Royal Oaks are a delightful group of people who have filled a critical role in our food service department. They are … [More]
Foolproof Hiring
In their book Foolproof Hiring, business leaders and hiring experts Brad Smart and Chris Mursau give readers an easy-to-follow instruction course in Topgrading. This nationally known and time-tested hiring methodology has been a proven winner in finding A players for thousands of businesses for more than 30 years. Smart and Mursau distill the key tenets of Topgrading—a … [More]
7 Ways HR Gives Bad Job References without Giving Bad Job References
Have you ever heard the following mantra, it is repeated so often it almost sounds like a truism? “Former employers direct all reference checks to their Human Resources departments, and those people won't say anything negative about me.” Not only does this statement frequently prove untrue, it sometimes misrepresents what HR can – and will – divulge about former … [More]
Increase the Odds of Improving Your Organization’s Performance: 4 Approaches to Building Employee Trustworthiness
Building trust in your organization greatly benefits the employees, the culture and the organization’s performance, which are all tightly related. Building trust is undoubtedly important for a company, and increasing the level of trust could have a transformative effect. Building trust would be easy only if two conditions are met. First, that trust would be absolute. In … [More]
How Can Business Leaders Show Up for Their Employees Who Get a Cancer Diagnosis?
A survivor’s experience, from the day of her diagnosis and how she shared that diagnosis with her manager and with the wider executive team
After I returned to work, two work friends of mine asked me if I would be willing to talk about my cancer diagnosis at a management training day they were hosting. They hoped that by my speaking publicly about what could be an awkward work situation, they could challenge these people managers to think deeply about how to lead with empathy and human-ness. I was so excited … [More]
Leaders: Ready for a Bold Answer to Service Fatigue? 3 Ways to Avoid the Epidemic of Quiet Quitting
Everyone’s all heard of it by now: “quiet quitting” is the freshly coined phrase to describe the age-old behavior of not quite leaving one’s job entirely but rather opting to no longer go above and beyond. It’s Service Fatigue to the extreme, risking not just customer satisfaction but staff loyalty and your business’s bottom line, too. While the idea of “quiet quitting” may be … [More]
Experts Offer a Plan for Raising the Bar on Workplace Safety
Compliance with OSHA and industry safety standards should not be the ultimate goal for an organization; it should be the baseline, say workplace safety experts Ken Chapman and Tony Orlowski. In their new book, Safety Beyond the Numbers: A Path to Principled Leadership, Chapman and Orlowski address the “what now?” question when a company has a robust safety compliance program … [More]
HR Pitfalls and the Dangers of ‘Quiet Promotion’
Giving responsibility or taking advantage?
Thanks to all the talk of “quiet quitting” hitting the news cycles recently, many managers are newly suspicious of their employees’ intentions. As it turns out, the suspicions may go both ways. According to a new JobSage survey, a whopping 78% of American workers report receiving a “quiet promotion” — an increased workload without increased pay. And most of them are not happy … [More]
HR Pitfalls and How to Avoid Flatlining Deserving Employees
Flatlining is an age-old obstacle to talent management
In a tight labor market, businesses want to fill open positions with new talent but may have in-house talent that fits the bill. However, these in-house applicants do not always receive the encouragement or take the initiative to apply. Over time, this can result in “flatlining,” which is when successful, deserving employees are stalling in their careers without forward … [More]
The Great Breakup – Women in Leadership
Results of the McKinsey & Company’s Women in the Workplace 2022 report has given rise to the term the “Great Breakup,” which refers to the emerging trend of women in senior positions leaving companies at strikingly high levels if their demands and requirements are not met. The report exposes a catalogue of failings by employers toward women, ranging from permitting hostile … [More]
Elevate Recruiting Skill with Conscious Curiosity
It’s amazing how connecting dots makes the work of HR and recruiting teams so much easier. Knowing what the business does, how it makes money, and what’s happening in that industry is important. So is knowing what hiring managers are looking for – and how to interact with the right candidates. And yet, many recruitment professionals are not doing these things. The best HR … [More]
Job Hunters’ Pet Peeves – Employers, Take Heed
Layoffs have surged over the past year, causing an increase in job hunting. As this hunt is the reality for many Americans, the system of applying for a new job is hardly seamless, even when done online. From hard-to-navigate online job portals to being ghosted by an employer, many candidates have job-hunting pet peeves that make the process difficult. JobSage was interested … [More]
Quiet Constraint – The New Workplace Villain
The 2022 Workplace Culture Report recently released by Kahoot!, the global learning and engagement platform company, reveals that “quiet constraint” is Corporate America’s current hidden threat at work. According to the data from a new third-party survey of U.S. enterprise workers, more than half (58%) employees say they hold in valuable knowledge they could share with their … [More]
Attract Executive Talent in a Post-Pandemic Recruitment World
Much talk of labor challenges, employee turnover and the Great Resignation this past year has focused on rank-and-file workers and mid-level talent. But CEOs and other top executives have not been immune to these forces. The Great Resignation Spreads to the C-Suite Nearly 70% of executives are seriously considering leaving their jobs, according to a recent Deloitte report. … [More]
How Employers Can Rehabilitate a Toxic Workplace
A McKinsey study from July found that toxic workplace behavior is the strongest predictor of employee burnout and intent to resign, with more than 60% of negative workplace outcomes resulting from toxic workplace behavior. In fact, according to a study from MIT Management Review, a culture employees describe as toxic is 10 times more likely to lead to turnover than … [More]
