Their Take: Scottsdale Airpark Eyed for $1B Project

by Don Henninger

The headline sure grabs your attention: “Scottsdale Airpark eyed for $1 billion project.” The proposal is impressive. Some are saying it’s one of a kind. Others are calling it a legacy project. Whatever you call it, it would be close to a slam-dunk approval in most cities in the Valley. But this is Scottsdale 2022. So it’s time to fasten your seat belts and get … [More]

Setting Baby Boomers Up for Success in the Sale of Legacy Businesses

by David McCarville

Representing a population of approximately 72 million people, Baby Boomers are expected to bequeath $10 trillion in assets over the next twenty years. Today, they are retiring at record rates with about 10,000 Baby Boomers calling it quits each day. These individuals, born between 1946 and 1964 own about 40% of all small businesses or franchises.  In Arizona, there are 50,400 … [More]

5 Ways Implementing an ESG Rating Policy Can Help Your Small Business Grow

by Edgar R. Olivo

There is a new term entering the small business dialogue called “ESG,” which is short for Environmental, Social and Governance. ESG is a non-financial metric that examines the operations of a business through the lens of the company’s social and ethical relationships to its environment, its stakeholders and the community at large. These metrics can be utilized to determine an … [More]

EN NEGOCIOS: 5 maneras en que implementar una calificación ESG puede ayudar a que su pequeña empresa crezca

por Edgar R. Olivo

Hay un nuevo término que ingresa al diálogo de las pequeñas empresas llamado "ESG,” que es la abreviatura en ingles de Environmental, Social, y Governance. ESG es una métrica no financiera que examina las operaciones de una empresa a través de la lente de las relaciones sociales y éticas de la empresa con su entorno, sus partes interesadas y la comunidad en general. Estas … [More]

Focus on the Customer & Employee Experience to Transform Your Business

by Jason S. Bradshaw 

As busy leaders and business owners, you are faced with a seemingly endless list of things to do to keep your business operating and an ever-increasing list of ideas on how to improve your business. However, you are encouraged to throw out the hundred-plus to-do items and ideas; instead, focus on the experience you deliver and start with these three fundamental steps: … [More]

Has Your Safe Harbor Become a Snare? Now Is the Time to Take Digital Marketing Chances

by Lisa Apolinski, CMC

Arriving to the seventh continent of the world, Antarctica, was both the most breathtaking and most daunting expedition experience. Antarctica has the distinction of being the coldest, windiest, highest and driest continent on earth. When Ernest Shackleton set out for Antarctica in 1914, he had no concept of what lay ahead for himself and his crew. During the Shackleton … [More]

39% of Office Tenants Consider Coworking Spaces for Their Teams

inbusinessPHX.com

Office occupiers have rapidly shifted towards remote and hybrid work arrangements after the onset of the pandemic, sending vacancy rates to all-time high levels across the U.S. Remote work, or work from home, has dominated the workspace landscape for the past two years, but many organizations are now making a move towards bringing employees back to the office, an adjustment … [More]

The What, Where, Why and How Behind a Decline in Customer Service Excellence

by Laurie Guest

Does it feel like no matter how hard you try to please your customer, it isn’t enough? Are you in charge of leading others and the faster you train teams and build energy, the quicker it seems to fade? Are you a business owner feeling hopeless about the never-ending needs of staff and customers while trying to achieve a profitable bottom line? You’re exhausted, right? This … [More]

EN NEGOCIOS: 8 formas de diferenciar su pequeña empresa en la economía actual

por Edgar R. Olivo

Destacar en un mercado ruidoso puede ser una tarea abrumadora para los empresarios nuevos y experimentados. Afortunadamente, existen muchas estrategias comprobadas que nunca pasarán de moda entre los consumidores y lo ayudarán a diferenciar su negocio en el mercado. Para poner a su pequeña empresa en el camino correcto, puede comenzar haciéndose algunas preguntas. Cuando un … [More]

8 Ways to Differentiate Your Small Business in Today’s Economy

by Edgar R. Olivo

Standing out in a noisy market can be a daunting task for new and seasoned entrepreneurs. Luckily, there are many proven strategies that will never go out of style with consumers and help you differentiate your business in the market. To put your small business on the right track, you can start by asking yourself a few questions. When a customer asks you what makes you … [More]

Overcoming Lack of Support Contacting the Right Person and Other Ideas

by Susanne Tedrick

No single person, no matter how intelligent or experienced, can understand everything there is to know about a given job. Questions will come up, and when they do, the individual — whether a software developer, project manager, sales engineer or any other title — needs to have a handle on the specific support that is needed, and how to ask for it. With more people working … [More]

New Details Emerge about How AZ Businesses Can Win Fed Infrastructure Funds

by Alexis Glascock

New details have emerged regarding how small businesses might be able to win some of the federal dollars flowing to the State of Arizona as part of the Infrastructure Investment and Jobs Act. The bill, signed into law by President Biden in November of 2021, allocates funds to states and businesses by means of grants and specialized programs. Both delivery methods have direct … [More]

5 Steps to Help Small Businesses Do Business with the Federal Government

by Edgar R. Olivo

President Biden announced a bold new goal last summer to increase the share of contracts going to small, disadvantaged businesses by 50% by 2025. This unprecedented target is projected to add $100 billion to small businesses in the United States over the next five years. Now is the time for small businesses to prepare to find opportunities with the federal … [More]

EN NEGOCIOS: 5 pasos para ayudar a las pequeñas empresas a hacer negocios con el gobierno federal

por Edgar R. Olivo

El presidente Biden anunció una nueva meta audaz el verano pasado para aumentar la proporción de contratos destinados a pequeñas empresas desfavorecidas en un 50% para 2025. Se prevé que este objetivo sin precedentes agregará $100 mil millones a las pequeñas empresas en los Estados Unidos durante los próximos cinco años. Ahora es el momento de que las pequeñas empresas se … [More]

Women Are Falling Behind, Due to Increased Childcare Responsibilities and Debt, Exacerbated by the Pandemic

inbusinessPHX.com

New research from gender justice organization Equal Rights Advocates (ERA) found a full 50% of Black and Latinx women surveyed, the majority of whom are Black, are struggling to make ends meet and are being knocked down the ladder of financial stability due to increased caregiving responsibilities and debt during the pandemic. ERA’s Family Voices Amplified research surveyed … [More]

How Health Plans, Providers Can Find Common Ground 

inbusinessPHX.com

As health care costs continue to rise, providers and health insurance companies often are at odds. It’s a constant push and pull relationship, as physicians and hospitals try to get paid for services, and health plans try to streamline patient utilization to appropriate use to reduce cost. Patients sometimes face gaps in care, end up paying more than expected for premiums … [More]

5 Quick Steps to Manage an Underperforming Employee

inbusinessPHX.com

Overlooking underperforming employees can be detrimental to a business. An employee who doesn’t get the job done can lead to another employee picking up the slack. This can in turn lead to burnout and the resignation of a quality team member. Once you let one employee get away with poor performance, many more will follow. Communications expert Eric M. Bailey shares his tips … [More]

Consumers: What You May Not Know About ‘Buy Now, Pay Later’ Services

inbusinessPHX.com

"Buy now, pay later" services are responsible for $100 million in annual transactions and have quickly become a go-to financial tool for millions of Americans. Although these options provide an easier way to make purchases, they aren’t without risks. “People love the convenience, but there remains a lot of misunderstanding surrounding BNPL services and their impact on … [More]

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