To explore what’s happening in healthcare, In Business Magazine asked those in the industry to give us the news from the inside. Technology and customer service continue to drive changes in the consumer experience. But increasing emphasis — as many of our contributors explain — is being placed on the engagement of an educated user.. Kishlay Anand Founder, Akos MD Healthcare … [More]
Hugh Lytle, Equality Health
The big headlines on healthcare should be screaming “innovation.” And the most impactful innovations are coming from the seeming opposite dynamics of new technologies and old-fashioned customer service. The U.S. healthcare system has been undergoing tremendous transformation in the past 10 years. The Affordable Care Act, payment reform and explosive changes in population … [More]
Crisis Communication Is Key for Businesses
The NFL’s regular season starts each September, but the preparation for battle is a year-round process: There’s free agency, the college draft, mini-camp, organized team activities, training camp and the preseason. Now, imagine the controversy and outrage from fans, sports radio and ESPN’s talking heads if teams walked into stadiums and stood on the sidelines of the first game … [More]
Successful Innovation — Technology vs People
The reason innovations fail is not because of technology. It’s never about the technology. Innovations fail because of people. The people who might employ a new technology may not be sold on it. Or they might be afraid of it. Or they might feel threatened by. Welcome to the dark side of innovation. However, the biggest threat to innovation a company is trying to develop will … [More]
Leadership Power in Listening
As a brand strategist, author and public speaker, I rely upon my voice and storytelling ability to make a living. I’ve observed that my interpersonal communication style is less 1:1 and more “broadcast” in nature. I get in a room full of people, position myself directly in the center, and hold court. At a leadership conference featuring 10-hour days of training and intense … [More]
HSAs: More than Healthcare
Employers struggling to provide meaningful benefits to attract, retain and assist their employees can look to Health Savings Accounts. This year has been filled with uncertainty regarding the Affordable Care Act, and repeal and replace efforts, but HSAs have a bright future with all the recent healthcare reform proposals looking to expand their use. HSAs are popular with … [More]
Alana Mann: Diversity Proved Key in Developing the Legacy Company
Residential real estate development, building and investing has, historically, been a male-dominated industry, so for Alana Mann, owner and president of Scottsdale-based The Statesman Group, it’s been all about changing people’s perspectives. In the late 1990s, Mann took the helm of U.S. operations for her family’s 40-year-old business and was tasked with moving the real … [More]
Treating Opioid Use Disorder: Medical Cannabis and Traditional Medicine
We’re in the midst of an opioid epidemic. Opioids include heroin as well as Vicodin, Percocet, Oxycontin, morphine and fentanyl. The associated “epidemic” means that an abnormally high number of Americans meet criteria for opioid use disorder (OUD) and are dying from overdoses at record numbers. The criteria for OUD include taking opioids in larger amounts or over a longer … [More]
Opioid Abuse Costs Businesses Millions
A survey by the National Safety Council taken in March revealed that 70 percent of businesses say that narcotic painkillers have affected their business. The NSC recommends incorporating the following steps to monitor the use of opioids in the workplace: A clear, written policy: Together with a company’s legal department, a policy should be put in place — similar to a … [More]
Supporting the Tech Maker Community
The Hardware Studio, launched last month, is a new initiative designed to help hardware makers design products and plan ahead for manufacturing before they launch on Kickstarter. It is a collaboration among Kickstarter PBC, the world’s largest funding platform for creative projects, Dragon Innovation, a leading provider of manufacturing software and know-how, and Avnet, a … [More]
Hardware Studio: Resources for ‘Makers’
Hardware Studio has two components: Toolkit and Connection. Toolkit is an education hub, open to anyone (however, Creators with technical hardware products will likely get the most benefit). Toolkit will have a ton of great content in a variety of formats, such as articles, blogs, technical data sheets and webinars, to help Creators at any stage of their journey. For … [More]
Big Activity in Big Box Leasing
Greater Phoenix’s retail market activity through Q2 was driven by big box leasing, according to CBRE Research. Q2 was highlighted by 458,268 square feet of positive net absorption, with 14 leases of more than 20,000 square feet signed in the quarter. There was nearly 520,000 square feet of big box space absorbed in Q2 solely from new leases, not including any construction. … [More]
Industrial in Surprise
LGE Design Build has begun construction on Skyway Commons, a large-scale, two-part commercial project set to take shape in Surprise. Offering a combined 450,000 square feet of Class A industrial space and spearheaded by Silagi Development, the $10.7 million project at Dysart and Rioglass Solar roads will accommodate small to mid-sized industrial tenants. The first phase of the … [More]
Valley’s IKEA No. 2
IKEA is submitting plans to the City of Glendale for its second store in the state. Pending approvals, construction could begin in Fall 2018 with an opening in Spring 2020 at the southeast corner of Loop 101/Agua Fria Freeway and Bethany Home Road. Store plans for 348,000-square-foot IKEA Glendale would reflect the same unique architectural design for which IKEA stores are … [More]
Tacos, Bowling, Nightlife
LGE Design Build is looking to complete construction on an entertainment destination, pairing the Mexican eatery Casa Amigo and high-end bowling alley Sky Lanes that will take over the 16,238-square-foot, two-story Livewire space, before the end of the year. The bottom floor will offer open-air dining and an expansive bar in a setting that transforms into a lively club scene … [More]
Phoenix Tech Hiring Is on the Rise
Phoenix-area technology hiring is on the rise for the second half of 2017, according to the IT Hiring Forecast and Local Trend Report from Robert Half Technology, a leading provider of technology professionals for initiatives ranging from web development and multiplatform systems integration to network security and technical support. Twenty-two percent of CIOs say they plan to … [More]
Standing Workstations Revolutionize Workplace
Stand up if you want to be healthier and more productive! Quite literally, thousands of employers across the nation are helping employees stand up to be more productive and health aware by transforming the workplace with standing and height-adjustable desks. Much more than a trend, height-adjustable desks are sweeping workplaces not only because of the potential increases in … [More]
Airports Score Satisfaction
In J.D. Power’s recently released 2017 North America Airport Satisfaction Study — which measures overall traveler satisfaction with mega, large and medium-sized North American airports by examining (in this order of importance) terminal facilities; airport accessibility; security check; baggage claim; check-in/baggage check; food, beverage and retail — Phoenix Sky Harbor … [More]
