Facilitating Robotic Process Automation

by Mike Hunter

Robotic Process Automation (RPA) is expected to be one of the fastest-growing industries in 2019; to help business understand how to implement that function and more quickly realize the ROI of automation, global RPA solution company Kryon offers organizations full visibility into all business processes through Process Discovery technology. It was recently certified by the … [More]

Gamification to Improve Employee Retention

by Mike Hunter

Recognize app is a technology company that uses gamification to improve employee retention. According to Recognize’s analytics and projections, 19.2 million people will be working remotely by 2020. Companies can use Recognize’s gamification theory to strategize employee rewards to keep them engaged on and offsite. “We continue to learn from our customers what customizations … [More]

Manage Contact Center Volume

by Mike Hunter

EqConnect, recently launched by Scottsdale-based accounts receivable servicing provider Equiant, offers leading-edge cloud technology to help companies effectively and quickly manage contact center volume. Fully integrated into the Equiant Platform as a Service (PaaS) platform to simplify contact handling, eqConnect features includes seamless campaign integration, agentless … [More]

Overcome Recruiting Challenges

by Rustina Knutzon

Hiring challenges abound across many of Arizona’s industries. With low unemployment and more companies dipping into the talent pool, it can be difficult to find skilled talent. Here are tips to help a business take a focused approach and improve its chances of landing the best talent.  Don’t skimp on compensation. Offering a good salary and benefits is an advantage, but it’s … [More]

Avoid Common Bookkeeping Mistakes

by Ruth Urban

Here are the top three common bookkeeping mistakes by small-business owners, and how to avoid them. Mistake #1: Not safeguarding the business’s money. It’s not uncommon for new business owners to hire a friend or relative to do the bookkeeping. They find an easy way to have someone — anyone — handle this tedious task. Unfortunately, business owners sometimes put temptation … [More]

Phoenix Attracts National-Network Co-Working Company 

by RaeAnne Marsh

Serendipity Labs Coworking will open the first of nine planned Phoenix locations next month. Flexible space is currently less than 5 percent of the office inventory but predicted, according to commercial real estate firm JLL, to rise to 30 percent by 2030, and Serendipity Labs is meeting that demand through company-owned managed and franchised locations across the United … [More]

Managing Increased Holiday Time-Off Requests 

by Mike Baize

Often referred to as the most wonderful time of the year, the holiday season can bring an abundance of social gatherings, gift exchanges and trips to visit family and friends. However, without proper planning, the holidays can easily become unproductive for businesses, with sparse offices or distracted employees.  To help avoid a loss in productivity while managing an … [More]

EO Arizona Celebrates 25 Years of Entrepreneurial Impact on the Valley

by Melissa DiGianfilippo

This year, Entrepreneurs’ Organization, the world’s leading peer-to-peer network of successful business owners, celebrates 25 years in the Valley. Since the Arizona chapter launched in 1993, EO Arizona has grown to be one of the largest chapters in the world, with 160 members. EO is made up of entrepreneurs who are founders/co-founders or majority shareholders of a business … [More]

Reimbursement Admin Automated

by Mike Hunter

Espresa, a pioneer in empowering companies to provide world-class programs that employees love and associate with the best places to work, has added a new reimbursement allowances feature to its employee programs automation platform. The new feature allows HR and benefits teams to more effectively manage reimbursement allowances, driving engagement across campuses and … [More]

Marketing Automation Built for SMBs

by Mike Hunter

Now available from Scottsdale-based Swiftpage, the provider of Act! CRM software — a leading cloud-enabled platform aimed at helping small and mid-sized businesses grow — is the next generation of Act!, marrying proven CRM with powerful marketing automation. Purpose-built for SMBs, the new Act! includes rich customer management, dynamic sales pipeline management, powerful … [More]

Cannabis Kitchen Debuts

by RaeAnne Marsh

The largest medicinal cannabis facility in Arizona resides locally in Guadalupe. Newly remodeled and expanded, the 12,000-square-foot Mint Dispensary, with an extensive selection of retail products, also debuted last month the first cannabis kitchen of its kind in the country. The new kitchen offers a complete menu of artisan burgers, pastas, pizza and other cannabis-infused … [More]

First-of-Its-Kind Home Center from Chase

by Mike Hunter

Chase has debuted its Chase Home Center, a concierge homebuying resource, at the Scottsdale Hilton Village (on Scottsdale Road just south of Lincoln). “The Home Center is a new concept that connects local area home buyers with expert advice and state-of-the-art technology,” says Lawrence Bailey, head of retail sales for Chase Home Lending. “We know our customers, especially … [More]

Opioids as a Workforce Issue

by Jeff Kirke

Drug use by the American workforce is at its highest rate in more than a decade. Recently, national attention on drug misuse has focused on prescription opioids. In Arizona, opioid overdoses have increased by 74 percent since 2014. Opioid prescription medications are both a health and safety issue in the workplace. Companies of all sizes have an important role in promoting the … [More]

Transform Enterprise Collaboration

by Mike Hunter

POPin, a collaboration platform for leaders and executives designed to help drive organizational alignment through anonymous forums and conversation, has integrated its collaboration app with Microsoft Teams, the hub for teamwork in Microsoft Office 365. By leveraging POPin, business leaders will be able to solicit candid and anonymous feedback that builds trust, exposes … [More]

Team Work

by Michael Hollauf

MeisterTask is an agile task management tool for teams, enabling users to create an unlimited number of projects, assign tasks and track work to completion, via Kanban-style project boards. With workflow automations and the ability to collate all project resources and communication in one central place, teamwork is truly collaborative and productive.  Known for its … [More]

Disruptive Work Behavior?

by Mike Hunter

Believing that “a company can’t fix what it doesn’t know is broken,” Warble offers a lifeline that lets any U.S.-based employee with an active work email anonymously report nine different types of disruptive work behavior directly to the offender’s boss — because, after all, they are the ones who are both personally motivated and hold the authority to resolve issues. No company … [More]

Beat the Workday Slump

by Elin Östman, Ph.D.

It’s not uncommon for people to feel tired during their workday — whether it’s just trying to hide an embarrassing yawn during an after-lunch conference or staying energized throughout the workday — and there are several causes to that workday slump. Too little sleep, stress and a blood sugar roller coaster caused by unhealthy food and drinks are some examples. Here are some … [More]

Pawn Ups the Image

by RaeAnne Marsh

Completed this month, Pawn 1st’s renovations were designed to have an impact beyond sprucing up the outward aesthetics of the stores. Upgraded lighting, new floors and several other cosmetic upgrades inside and refreshed walkways and landscaping outside are part of expressing the company’s core value to be “green and clean” in order to attract more customers and make the pawn … [More]

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