Ryan Sarbinoff: Building Successful Investment Sales Agents

by Gina Relva

Marcus & Millichap, a national leader in commercial real estate investment sale, financing, research and advisory services, has brought in Ryan Sarbinoff as regional manager of its Phoenix office. Taking the helm as vice president/regional manager, Sarbinoff comes in with a vibrant outlook for the future of the Arizona market. Sarbinoff previously led the Marcus & Millichap Cincinnati office as regional manager.

“Ryan is an effective leader with a passion for putting people on the path to success,” says Michael Glass, first vice president and district manager with the firm. “He truly cares about making a positive impact on people’s lives and left a strong mark on the Cincinnati market. Under Ryan’s tenure, the Cincinnati office had its most successful years in the history of the firm.”

“We pulled together in Cincinnati to create an efficient working atmosphere and a flourishing environment that made the office a fun place to be,” says Sarbinoff. “My time there coincided with the firm’s national initiative to strengthen the company by improving communication, sharing best practices, elevating branding and enhancing technology and tools based on agent feedback. Among many other things, my goal in Phoenix is to improve our market share and recruit the best talent in the brokerage community.”

At 35, Sarbinoff continues his 12-year tenure with the firm in an ever-evolving market where the technology industry is expanding at a rapid rate. “Phoenix continues to grow at an incredible pace and is positioned to ride a powerful wave as the technology industry thrusts us into the future. We see a lot of opportunity to expand our client services here in the Valley of the Sun. I am committed to dedicating my time to training the next wave of leaders at Marcus & Millichap and capitalizing on the tremendous talent that Arizona has to offer.”

Sarbinoff brings with him an unparalleled passion and proven track record of building successful investment sales agents. Going all the way back to his days coaching high school athletics, he takes pride in his ability to develop talent and act as a catalyst for others to achieve their goals. “Our ability to provide intensive training, comprehensive support and leadership facilitates a culture that breeds success,” he says. This commitment to training combined with Marcus & Millichap’s ability to provide institutional quality brokerage service to the private client market are two reasons the investment sales firm was able to complete nearly 9,000 transactions in 2016.

Since January 2016, Marcus & Millichap has had nearly 30 brokers return to the firm. Sarbinoff credits this to the strength of the company’s proprietary brokerage platform and collaborative culture, which positions its investment professionals as market leaders and enables them to achieve long-term results for clients. “Most people believe that a career in commercial real estate requires substantial experience, existing clientele and a real estate-centered bachelor’s degree. While all of these attributes can help you get started, we are seeking individuals who possess three core competencies: work ethic, ambition and coachability.”

After identifying the right candidates, Marcus & Millichap educates them via role play and interactive workshops, together building a blueprint for success. Says Sarbinoff, “I’ve seen many different people from all walks of life come into our firm and build tremendously successful careers in a very short period of time. Our mission has never changed. We have built the best education-focused and client-centric model in the business. As agents, we are rewarded for our work because we focus on meeting our clients’ goals before our own.”

Sarbinoff’s goal in Phoenix is to build Marcus & Millichap into a household name for investment brokerage. “We aim to dominate the private client market in every product category,” he says. Fortunately for Sarbinoff, he won’t have to go at it alone. He has a strong team of agents and staff members supporting the office’s growth. The Phoenix branch of Marcus & Millichap includes five of the company’s top forty producers nationwide. “Peter Katz, Jamie Medress, Mark Ruble, Steve Gebing & Cliff David are all inspirational leaders who provide guidance and support to everyone around them. We’re incredibly blessed with high-powered intellectual capital that is ready and willing to take our office to the next level,” Sarbinoff says. “Operations Manager Bonnie Jackson combines strong leadership and communication with her experience in support and production roles.” And, he shares, “In her short tenure with the firm, she has improved operational efficiencies, trained staff members and managed our move into a new, state-of-the-art office space. Bonnie has been a great help to me during my transition into the Phoenix market and continues to improve the supportive culture and performance-based model of our office.”

Jackson and Sarbinoff work closely to ensure the agents of Marcus & Millichap in Phoenix are fully supported in every aspect of their businesses. They appreciate one another’s talents and each speaks highly of the other. “I’ve spent the last seven years in commercial real estate, meeting and working with a variety of individuals in leadership roles,” Jackson says. “Ryan is by far the most patient I’ve seen. It is obvious he takes the time to listen to everyone, issues large and small. Where others might hurry, he values quality over quantity. With Ryan, any job worth doing is worth doing right. And if the job at the moment is listening, he’s fully present in that moment.”

“Ryan’s energy level and positive approach to any problem has been extremely helpful in my daily business,” observes Jamie Medress, top producer and senior managing director of Marcus & Millichap’s net leased properties group. “He takes a proactive approach and is always looking to better his skill set. These are qualities that will benefit the Phoenix office.”

Gina Relva is public relations director at Marcus & Millichap, which has strategically placed its branches in 80 markets across the U.S. and Canada while its corporate office is located in Calabasas, California. Founded in 1971, the firm closed nearly 9,000 transactions in 2016 with a value of approximately $42.3 billion.

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