2020 Meetings and Conventions Guide

Impressions in a Handshake

Some handshakes will hurt your influence

by Stacey Hanke

Have you ever wondered what your handshake says about you? Your handshake is like your business card. It conveys your confidence, credibility and influence without a single word being spoken. Studies have shown this one simple gesture can enhance a social situation and make a positive impact on others.

In our culture, a handshake accompanies almost every introduction and initiates many conversations. It sets the tone for new relationships by signaling others of your integrity. People often admit to judging others based on this small gesture. Because of this, The Journal of Personality and Social Psychology encourages everyone to pay attention to their handshake as it has found significant consistencies in a firm handshake and a positive first impression.

Make a great first impression by considering your handshake and what it says about you, and avoid these eight types of handshakes that will hurt your influence with others:

Dead Fish — Also known as the limp noodle, this handshake conveys weakness and uncertainty. It gives people the impression you have a passive personality and can be easily overrun. Don’t use this handshake even when tempted to be gentle with a person due to age or gender.

Hand Crusher — Want someone to forget your name immediately? Squeeze their hand with constant force. They’ll be so distracted by the pain that they’ll tune out anything you say. This type of handshake diminishes trust others are willing to place in you. It sends the message you’re trying too hard, and people will likely question what you say after that.

Long Lingerer — Few things can make a handshake recipient more uncomfortable than someone who won’t let go of their hand. Handshakes should be no more than two seconds in length. Anything longer begins to cross personal boundaries and feels like a desperate invasion of space.

Hip Hipster — First bumps and fancy handshakes have their place — with friends and family. They have no business in the workplace. They reflect a lack of awareness and a need to be revered as “cool” not credible. Images of frat boys and football parties come to mind instead of experienced professional.

Brush Off — A handshake is intended to kick-start a meaningful connection. When shaking someone’s hand, be deliberate with your eye contact and don’t rush the exchange. Nothing makes someone feel like they’re unimportant or being blown off quite like shaking hands with a person in a rush or looking around at others.

Wet Weasel — We all get nervous and have anxiety before big meetings or introductions. It’s natural. What isn’t natural, however, is the feeling of contacting someone’s sweaty palms. So, if you know you are likely to have unusually wet palms, carry a handkerchief in your pocket to use just before an introduction. Also, you can wash your hands with cold water to help keep them cool under pressure.

Hand Hugger — We’ve all shaken hands with someone who uses both of theirs to embrace ours both top and bottom. While this is perfectly normal in a personal situation with friends and family, it’s out of place in a professional setting. You can convey a message of warmth with your eyes, smile and choice of words. There is no need to embrace someone’s hand in such a personal manner.

Shugger — This is a handshake that pulls the receiver closer to you physically, almost as if you were going to hug the other person. It forces that person to come closer as your hand stays closely tucked into your body. While this type of handshake is common among friendly colleagues and peers, it sends a message of favoritism to those on the outside looking in. Remember your handshake conveys a message to everyone, not just the person with whose hand you’re shaking.

Perfecting the Perfect Handshake

Practice the perfect handshake first by seeking feedback on yours. Ask someone you trust to help identify areas of opportunity. Then practice it on others to solicit feedback and more guidance until you’ve mastered the art.

Some keys to the perfect handshake:

  • Anticipate the handshake. Ensure your hand is free, out of your pocket and not holding onto any items. Switching hands to shake is distracting and awkward.
  • Use your right hand. Even if you’re a leftie, our culture dictates right-handed handshakes as key.
  • Maintain a strong, confident posture. Remain upright and refrain from leaning. If necessary, take a step toward the person with whom you’re greeting. If you’re seated upon meeting someone, stand up before shaking their hand. This signifies respect to the person you’re meeting.
  • Make intentional eye contact as you greet the other person. Once your hand makes a connection, ensure your eyes connect, too. Use a kind greeting such as “nice to meet you” or “great to see you again.” Incorporate their name with your greeting to help better solidify your introduction. This interaction trifecta will warm up anyone with whom you connect.
  • Remain firm throughout the handshake. Grasp the other person’s hand with a firm grip without squeezing. Maintain the grip for two seconds before releasing. Don’t allow your hand to fall limp upon the initial grip.
  • Shake from your elbow, not your wrist. Two or three pumps will do. Any more and your partner will begin to feel uncomfortable.

You want to be so confident in your handshake style that it is second nature. Seeking feedback and frequent practice will help solidify your good habits, so you can concentrate more on meeting the person and less on the impression you’re making. The more comfortable you become, the more confidence you’ll convey.

Stacey Hanke is the founder and communication expert of Stacey Hanke Inc.. She is the author of Influence Redefined: Be the Leader You Were Meant to Be, Monday to Monday and Yes You Can! Everything You Need From A to Z to Influence Others to Take Action. Hanke and her team have delivered thousands of presentations and workshops for leaders of Fortune 500 companies, including Coca-Cola, Nationwide, FedEx, Kohl’s and AbbVie.

VenueCity # of Meeting RoomsLargest RoomTotal Meetings Space# of Sleeping Rooms

Conference Centers

Black Canyon Conference Center
9440 N. 25th Ave.
Phoenix, AZ 85021
(602) 944-0569
blackcanyonconferencecenter.com
Phoenix215,16951,000n/a
Desert Willow Conference Center
4340 E. Cotton Center Blvd.
Phoenix, AZ 85040
(602) 431-0001
desertwillowconferencecenter.com
Phoenix115,43540,000n/a
Poco Diablo Resort & Conference Center
1752 Arizona 179
Sedona, AZ 86336 
(928) 282-7333 
pocodiablo.com
Sedona103,3008,500137
Thunderbird Executive Inn & Conference Center 
15249 N. 59th Ave.
Glendale, AZ 85306 
(602) 978-7987 
thunderbirdexecutiveinn.com
Glendale243,45040,000+134
Glendale Civic Center
5750 W. Glenn Dr.
Glendale, AZ 85301 
(623) 930-4300
glendaleciviccenter.com
Glendale212,78840,000n/a
Mesa Convention Center
263 N. Center St. 
Mesa, AZ 85201
(480) 644-2178
mesaconventioncenter.com
Mesa1519,00040,000n/a
Phoenix Convention Center 
100 N. 3rd St. 
Phoenix, AZ 85004
(602) 262-6225
phoenixconventioncenter.com
Phoenix9046,000160,000n/a

Convention & Visitors Bureaus

Experience Scottsdale
4343 N. Scottsdale Rd., Suite 70
Scottsdale, AZ 85251 
(480) 421-1004
experiencescottsdale.com
Scottsdalen/an/a100,000+14,000
Glendale Convention & Visitors Bureau
9494 W. Maryland Ave., Third Floor
Glendale, AZ 85305
(623) 930-4500 
visitglendale.com
Glendale1795,000612,5008,500

Convention & Visitors Bureaus (con’t)

Greater Phoenix Convention & Visitors Bureau
125 N. 2nd St.
Phoenix, AZ 85004 
(602) 254-6500visitphoenix.com
Phoenixn/an/a900,00062,000
Tempe Tourism Office
222 S. Mill Avenue, Suite 120
Tempe, AZ 85281
(480) 894-8158 
tempetourism.com
Tempen/an/a67,0005,600
Visit Mesa 
120 N. Center St.
Mesa, AZ 85201 
(480) 827-4700
visitmesa.com
Mesan/an/a49,0005,000

Hotels

Camby Hotel
2401 E. Camelback Rd.
Phoenix, AZ 85016
(602) 468-0700
thecamby.com
Phoenix6120020,000277
Chandler Southgate Hotel
7475 W. Chandler Blvd.
Chandler, AZ 85226 
(480) 961-4444 
chandlersouthgatehotel.com
Chandler51,8006,800159
Courtyard Scottsdale Old Town 3
3311 N. Scottsdale Rd. 
Scottsdale, AZ 85250
(480) 429-7785
bit.ly/phxsc-courtyard
Scottsdale41,3602,200180
Crowne Plaza Hotel Phoenix – Airport 
4300 E. Washington St.
Phoenix, AZ 85034 
(602) 273-7778 
crowneplazaphx.com
Phoenix85,3769,300290

Hotels (con’t)

DoubleTree by Hilton Hotel Phoenix Tempe
2100 S. Priest Dr.
Tempe, AZ 85282
(480) 967-1441
bit.ly/phxmpdt
Tempe127,49330,000270
DoubleTree Suites by Hilton Phoenix 
320 N. 44th St.
Phoenix, AZ 85008 
(602) 225-0500
doubletreephoenix.com
Phoenix103,50010,000242
Embassy Suites by Hilton Scottsdale Resort
5001 N. Scottsdale Rd.
Scottsdale, AZ 85250 
(480) 949-1414 
chaparralsuites.com
Scottsdale2111,20025,000312
Four Points by Sheraton North
2532 W. Peoria Ave.
Phoenix, AZ 85029
(602) 943-2341
bit.ly/fpsphxn
Phoenix135,40013,000250
Embassy Suites by Hilton Phoenix Biltmore 
2630 E. Camelback Rd.
Phoenix, AZ 85016 
(602) 955-3992 
bit.ly/eshp-biltmore
Phoenix83,69610,000232

Hotels (con’t)

Embassy Suites Hotel Phoenix-Tempe
4400 S. Rural Rd.
Tempe, AZ 85282 
(480) 897-7444 
bit.ly/eshp-tempe
Tempe104,00010,000224
Hilton Phoenix/Mesa
1011 W. Holmes Ave.
Mesa, AZ 85210
(480) 833-5555
bit.ly/hilton-phxmesa
Mesa175,60025,000260
Hotel Palomar Phoenix, A Kimpton Hotel
2 E. Jefferson St.
Phoenix, AZ 85004
(602) 253-6633 
hotelpalomar-phoenix.com
Phoenix103,15910,000242
Hotel San Carlos 
202 N. Central Ave.
Phoenix, AZ 85004 
(602) 253-4121 
hotelsancarlos.com
Phoenix27021,200128
Hotel Valley Ho
6850 E. Main St.
Scottsdale, AZ 85251
(480) 376-2600
hotelvalleyho.com
Scottsdale114,00013,000191
Hyatt Regency Phoenix 
122 N. 2nd St.
Phoenix, AZ 85004 
(602) 252-1234phoenix.hyatt.com
Phoenix3212,00045,000693

Hotels (con’t)

Phoenix Airport Marriott
1101 N. 44th St.
Phoenix, AZ 85008
(602) 273-7373
bit.ly/phxairport-marriott
Phoenix1575024,716347
Renaissance Phoenix Downtown Hotel 
100 N. 1st Street
Phoenix, AZ 85004
(602) 333-0000
bit.ly/ren-phxdt
Phoenix2020,00050,000527
Renaissance Phoenix Glendale Hotel & Spa 
9495 W. Coyotes Blvd. 
Glendale, AZ 85305
(623) 937-3700
renaissanceglendale.com
Glendale173,400115,085320
Scottsdale Marriott Suites Old Town 
7325 E. 3rd Ave.
Scottsdale, AZ 85251 
(480) 945-1550 
bit.ly/otsc-marriott
Scottsdale131,4009,755243
Sheraton Crescent Hotel 
2620 W. Dunlap Ave. 
Phoenix, AZ 85021
(602) 943-8200
sheratoncrescent.com
Phoenix188,06440,000342

Hotels (con’t)

Sheraton Phoenix Airport Hotel – Tempe
1600 S. 52nd St.
Tempe, AZ 85281 
(480) 967-6600 
sheratonphoenixairport.com
Tempe93,4509,181209
Sheraton Grand Phoenix
340 N. 3rd St.
Phoenix, AZ 85004 
(602) 262-2500
sheratonphoenixdowntown.com
Phoenix2027,170112,0001,000
Windemere Hotel & Conference Center 
5750 E. Main St. 
Mesa, AZ 85205
(480) 985-3600 
windemerehotelmesa.com
Mesa123,6008,500114
Wyndham Garden Phoenix Midtown
3600 N. 2nd Ave.
Phoenix, AZ 85013
(602) 604-4900
bit.ly/wyngar-phxmid
Phoenix45,0005,000160

Resorts

Arizona Biltmore, A Waldorf Astoria Resort
2400 E. Missouri Ave.
Phoenix, AZ 85016 
(602) 955-6600 
arizonabiltmore.com
Phoenix7624,576200,000740
Arizona Golf Resort & Conference Center
425 S. Power Rd.
Mesa, AZ 85206
(480) 832-3202
arizonagolfresort.com
Mesa95,17012,000186
Arizona Grand Resort & Spa 
8000 Arizona Grand Pkwy. 
Phoenix, AZ 85044 
(602) 438-9000 
arizonagrandresort.com
Phoenix12514,031120,000+744
Civana Carefree
37220 N. Mule Train Rd.
Carefree, AZ 85377 
(480) 653-9000
civanacarefree.com
Carefree2611,00060,000224
CopperWynd Resort & Club 
13225 N. Eagle Ridge Dr.
Scottsdale, AZ 85268 
(480) 333-1900 
copperwynd.com
Scottsdale46,0008,00032
Crowne Plaza Phoenix Chandler Golf Resort
1 N. San Marcos Pl. 
Chandler, AZ 85225
(480) 812-0900
sanmarcosresort.com
Chandler169,60035,000249
DoubleTree Resort by Hilton Hotel Paradise Valley Scottsdale 
5401 N. Scottsdale Rd.
Scottsdale, AZ 85250 
(480) 947-5400 
http://bit.ly/dtr-pvsc
Scottsdale2312,06440,000378

Resorts (con’t)

Fairmont Scottsdale Princess 
7575 E. Princess Dr. 
Scottsdale, AZ 85255 
(480) 585-4848
fairmont.com/scottsdale
Scottsdale4930,000<150,000648
FireSky Resort & Spa
4925 N. Scottsdale Rd.
Scottsdale, AZ 85251
(480) 945-7666
fireskyresort.com
Scottsdale136,80014,000240
Four Seasons Resort Scottsdale at Troon North
10600 E. Crescent Moon Dr.
Scottsdale, AZ 85262
(480) 515-5700
fourseasons.com/scottsdale
Scottsdale85,94035,920210
Grand Canyon Squire Inn 
74 Arizona 64
Grand Canyon Village, AZ 86023 
(928) 638-2681
grandcanyonsquire.com
Grand Canyon33,4004,500250
Harrah’s Ak-Chin Hotel & Casino
15406 N. Maricopa Rd.
Maricopa, AZ 85139 
(480) 802-5000 
caesars.com/harrahs-ak-chin
Maricopa44,0205,000300
The Hermosa Inn
5532 N. Palo Cristi Rd.
Scottsdale, AZ 85253 
(602) 955-8614 
hermosainn.com
Scottsdale41,9892,32634
Hilton Scottsdale Resort & Villas
6333 N. Scottsdale Rd. 
Scottsdale, AZ 85250
(480) 948-7750
http://bit.ly/hilton-sc-r-v
Scottsdale710,00025,000235

Resorts (con’t)

Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch
7500 E. Doubletree Ranch Rd.
Scottsdale, AZ 85258
(480) 444-1234 
bit.ly/hyatt-gainey
Scottsdale3214,28070,000493
JW Marriott Phoenix Desert Ridge Resort & Spa
5350 Marriott Dr.
Phoenix, AZ 85054 
(480) 293-5000
http://bit.ly/jwmarriott-phxdr
Phoenix4033,218311,853950
JW Marriott Scottsdale Camelback Inn Resort & Spa
5402 E. Lincoln Dr.
Scottsdale, AZ 85253 
(480) 948-1700 
bit.ly/jwmarriott-camelback
Scottsdale2019,96891,119453
The Legacy Golf Resort
6808 S. 32nd St.
Phoenix, AZ 85042
(602) 305-5500
bit.ly/legacy-golf-resort
Phoenix31,2002,164328
The McCormick Scottsdale
7401 N. Scottsdale Rd.
Scottsdale, AZ 85253 
(480) 948-5050 
http://bit.ly/mccormick-scottsdale
Scottsdale62,36513,000+125
Mountain Shadows
5445 E. Lincoln Dr.
Scottsdale, AZ 85253
(480) 624-5400
mountainshadows.com
Scottsdale104,47512,835n/a
Omni Scottsdale Resort & Spa at Montelucia
4949 E. Lincoln Dr.
Scottsdale, AZ 85253
(480) 627-3200
omnihotels.com/hotels/scottsdale-montelucia
Scottsdale169,21627,000293
Orange Tree Golf Resort
10601 N. 56th St.
Scottsdale, AZ 85254
(480) 948-6100
shellhospitality.com/hotels/orange-tree-resort
Scottsdale45,00010,000160

Resorts (con’t)

The Phoenician Scottsdale
6000 E. Camelback Rd.
Scottsdale, AZ 85251 
(480) 941-8200
thephoenician.com
Scottsdale2620,533160,000+643
Phoenix Marriott Resort Tempe at The Buttes
2000 W. Westcourt Way
Tempe, AZ 85282 
(602) 225-9000
bit.ly/marriott-buttes
Tempe1510,00040,000354
Pointe Hilton Squaw Peak Resort 
7677 N. 16th St.
Phoenix, AZ 85020
(602) 997-2626 
squawpeakhilton.com
Phoenix469,760<48,000563
Pointe Hilton Tapatio Cliffs Resort
11111 N. 7th St. 
Phoenix, AZ 85020
(602) 866-7500 
tapatiocliffshilton.com
Phoenix3616,00065,000584
Sanctuary Camelback Mountain Resort & Spa
5700 E. McDonald Dr.
Paradise Valley, AZ 85253 
(480)607-2350
sanctuaryoncamelback.com
Paradise Valley113,2048,000105
Scottsdale Marriott at McDowell Mountains
16770 N. Perimeter Dr.
Scottsdale, AZ 85260
(480) 502-3836
bit.ly/marriott-mcdowell
Scottsdale245,00514,527266
The Scottsdale Plaza Resort 
7200 N. Scottsdale Rd.
Scottsdale, AZ 85253 
(480) 948-5000
scottsdaleplaza.com
Scottsdale2110,08040,000404
The Scottsdale Resort at McCormick Ranch
7700 E. McCormick Pkwy.
Scottsdale, AZ 85258 
(480) 991-9000
destinationhotels.com/scottsdale-resort
Scottsdale5010,00050,000326

Resorts (con’t)

Sheraton Grand at Wild Horse Pass
5594 W. Wild Horse Pass Rd.
Chandler, AZ 85226 
(602) 225-0100 
wildhorsepassresort.com
Chandler3017,376180,000500
Sonesta Suites Scottsdale Gainey Ranch
7300 E. Gainey Suites Dr.
Scottsdale, AZ 85258 
(480)367-4616
bit.ly/sonesta-gainey
Scottsdale112,9258,300162
Talking Stick Resort
9800 E. Indian Bend Rd.
Scottsdale, AZ 85256 
(480) 850-7777
talkingstickresort.com
Scottsdale2225,000113,000496
Tempe Mission Palms, A Destination Hotel
60 E. 5th St.
Tempe, AZ 85281
(480) 894-1400
missionpalms.com
Tempe209,38430,000303
W Scottsdale
7277 E. Camelback Rd.
Scottsdale, AZ 85251 
(480) 970-2100 
wscottsdalehotel.com
Scottsdale83,50014,000230
We-Ko-Pa Resort & Conference Center
10438 N. Fort McDowell Rd. 
Scottsdale, AZ 85264
(480) 789-5300
wekoparesort.com
Scottsdale1518,00025,000248
The Westin Kierland Resort & Spa
6902 E. Greenway Pkwy.
Scottsdale, AZ 85254 
(480) 624-1000 
kierlandresort.com
Scottsdale4125,000200,000+732

Resorts (con’t)

The Wigwam Resort & Golf Club
300 E. Wigwam Ln.
Litchfield Park, AZ 85340 
(623) 935-3811 
wigwamarizona.com
Phoenix2510,800100,000331
Wild Horse Pass Hotel & Casino
5040 Wild Horse Pass Blvd.
Chandler, AZ 85226
(520)796-4923
wildhorsepass.com/destinations/wild-horse-pass-hotel-casino/
Chandler108,00012,000242

Special Event Venues

Az Ice Arcadia
3853 E. Thomas Rd.
Phoenix, AZ 85018
(602) 957-9966 
arcadiaice.com
Phoenix215,000 (ice rink)15,700n/a
Arizona Center
400 E. Van Buren St.
Phoenix, AZ 85004 
(602) 271-4000 
arizonacenter.com
PhoenixOutside space onlyn/a45,000n/a
Arizona Science Center 
600 E. Washington St.
Phoenix, AZ 85004 
(602) 716-2000 
azscience.org
Phoenix9n/an/an/a
Bentley Gallery
215 E. Grant St. 
Phoenix, AZ 85004
(602) 340-9200
bentleygallery.com
Phoenix122,00022,000n/a
Boojum Tree
16026 N. 36th St.
Phoenix, AZ 85032 
(602) 867-8975 
boojumtree.com
Phoenix210,00010,000n/a

Special Event Venues (con’t)

Carnegie Center – Downstairs
1101 W. Washington St.
Phoenix, AZ 85007 
(602) 926-3604
http://bit.ly/azlibrary-carnegie
Phoenix21,8003,000 (for nonprofits only)n/a
Castles ‘n’ Coasters 
9445 N. Metro Pkwy. E.
Phoenix, AZ 85051 
(602) 997-7575
castlesncoasters.com
Phoenix23,9355,000n/a
The Cedars Banquet Hall
1702 E. Northern Ave.
Phoenix, AZ 85020 
(602) 944-2566 
cedarsbanquethall.com
Phoenix13,6003,600n/a
Chase Field
401 E. Jefferson St. 
Phoenix, AZ 85004
(480) 339-5000
azchasefield.com 
Phoenix2139,600100,000+n/a
Children’s Museum of Phoenix 
215 N. 7th St. 
Phoenix, AZ 85034
(602) 253-0501
childrensmuseumofphoenix.org
Phoenix35,000<14,000n/a
Comerica Theatre
400 W. Washington St.
Phoenix, AZ 85003 
(602) 379-2800 
comericatheatre.com
Phoenix540,00080,000n/a
The Croft Downtown Phoenix
22 E. Buchman St.
Phoenix, AZ 85004
(602) 462-970
thecroftdowntown.com
n/a25,0008,500n/a
Cutler-Plotkin Jewish Heritage Center
122 E. Culver St.
Phoenix, AZ 85004 
(602) 241-7870 
azjhs.org
Phoenix22,5005,500n/a
Desert Botanical Garden
1201 N. Galvin Pkwy. 
Phoenix, AZ 85008
(480) 941-1225 
dbg.org
Phoenix54,2005,000n/a

Special Event Venues (con’t)

Enchanted Island Amusement Park 
1202 W. Encanto Blvd. 
Phoenix, AZ 85007
(602) 254-1200 
enchantedisland.com
PhoenixOutdoor picnic-style onlyn/an/an/a
Franciscan Renewal Center
5802 E. Lincoln Dr. 
Scottsdale, AZ 85253
(480) 948-7460
thecasa.org
Scottsdale143,36413,00054
Heard Museum 
2301 N. Central Ave.
Phoenix, AZ 85004 
(602) 252-8840 
heard.org
Phoenix95,300<20,000n/a
Herberger Theater Center 
222 E. Monroe St.
Phoenix, AZ 85004 
(602) 254-7399 
herbergertheater.org
Phoenix62,9809,000n/a
K1 Speed 
2425 S. 21st St.,
Phoenix, AZ 85034 
(602) 275-5278 
k1speed.com/phoenix-location.html
Phoenix21,0001,500n/a
MonOrchid
214 E. Roosevelt St.
Phoenix, AZ 85004
(602) 253-0339 
monorchid.com
Phoenix34,5006,000n/a
Musical Instrument Museum
4725 E. Mayo Blvd. 
Phoenix, AZ 85050
(480) 478-6000 
mim.org
Phoenix69,30030,000n/a
The Palace
8035 N. 43rd Ave. 
Phoenix, AZ 85051
(619) 384-3545
thepalaceaz.com
Phoenix110,00010,000n/a
The Penske Racing Museum
7125 E. Chauncey Ln. 
Phoenix, AZ 85054 
(480) 538-4444 
penskeracingmuseum.com
Phoenix22,5005,000n/a
Phoenix Art Museum 
1625 N. Central Ave.
Phoenix, AZ 85004 
(602) 257-1222 
phxart.org
Phoenix56,6008,600n/a