4 Hallmarks of a Successful Agent-Client Relationship

by JoAnne Gritter

In their classic book The Trusted Advisor, authors David Maister, Robert Galford and Charles Green outline the necessary ingredients for a successful advisor-client relationship. Their thesis could be boiled down to this maxim about the world’s wealthiest man: “The way to be as rich as Bill Gates is to care more about writing code than about being rich. And the way to be a … [More]

Health Insurance Costs Remain a Significant Challenge for Small Businesses, Says Survey

inbusinessPHX.com

The National Federation of Independent Business (NFIB) released a new survey assessing small businesses and health insurance. The data reveals that small businesses are facing a substantial affordability crisis in providing health insurance for their employees. Most small business owners find it challenging to manage the cost of offering employer-sponsored health insurance and … [More]

Upsizing from Condo to House in Major Arizona Cities

inbusinessPHX.com

There’s no denying that work from home has amplified homeowners’ dream for more space – but high costs and inflation are making it hard to realize. New data reveals that upsizing from a condo to a single-family home is very much possible – and even profitable – in 20 of the 200 largest cities in the U.S. To see what cities make upsizing from condo to house easier and where … [More]

Leadership: Is ‘Thinking Like a Shark’ the Most Important Player Stat of All?

inbusinessPHX.com

The NCAA tournament Sweet Sixteen is set, and diehard fans are immersed in players’ stats: points, rebounds, steals, assists, blocks, and more. Each of these numbers has the potential to help propel a team to the next round (not to mention, determine whether your bracket is a slam-dunk or a brick). That said, as you settle down with your favorite snack and beverage to watch … [More]

2023 Career Optimism Index Reveals How Employers Can Retain Talent in a ‘Free Agent’ Labor Market

inbusinessPHX.com

The University of Phoenix Career Institute® released its 2023 Career Optimism Index® study, a comprehensive look at the state of American workers' career trajectories and their sentiments about the future of their jobs and career opportunities. This year's Index study, the third consecutive year the study has been fielded, reveals that despite ongoing personal and professional … [More]

Workplace Fairness Highlights Women’s Issues in the Workplace

inbusinessPHX.com

Since it's Women's History Month, Workplace Fairness  is promoting some of its online content that impacts women the most. Women continue to be among the workers who experience disproportionate occurrences of pay inequity, discrimination, harassment, retaliation and more. It's up to employers and workers alike to be aware of and address the injustices experienced by … [More]

Home Sales Show Strong Increase and Slight Rise in Median Sales Price Over January

inbusinessPHX.com

Despite being down 24.4% year over year, February home sales increased 16.8% from January. That was the largest month-over-month increase in 11 months and ended a five-month streak of sales declines that began in September. The median sales price of $385,000 increased 0.6% over January, ending a seven-month streak of price declines since the peak of $426,000 in June 2022. … [More]

Want Your DEI ‘Party’ to Be a Hit? Don’t Skimp on the Prep Work

inbusinessPHX.com

It’s safe to say that most leaders have great intentions around diversity, equity, and inclusion (DEI). But if they think it’s enough to hire a consultant to come in, pinpoint problems, and make an inclusive company happen, they won’t be successful. Amri B. Johnson says it’s the people who make the DEI “party” happen, not the host. “There’s a lot of legwork and preparation … [More]

7 Ways HR Gives Bad Job References without Giving Bad Job References

inbusinessPHX.com

Have you ever heard the following mantra, it is repeated so often it almost sounds like a truism? “Former employers direct all reference checks to their Human Resources departments, and those people won't say anything negative about me.” Not only does this statement frequently prove untrue, it sometimes misrepresents what HR can – and will – divulge about former … [More]

More Than 1-in-3 Americans Fear A.I. Could Take Their Jobs

inbusinessPHX.com

A recent survey of 3,000 employees across the United States has shed light on the extent to which workers are concerned about the growth of artificial intelligence (AI) and its impact on their job security. The research, carried out by FreelanceWritingJobs.com, reveals that over 1 in 3 (35%) Americans are worried about the possibility of A.I. making their professions … [More]