The next Bill Gates will not build an operating system. The next Larry Page or Sergey Brin won’t make a search engine. And the next Mark Zuckerberg won’t create a social network. The act of creation is singular, as is the moment of creation, and the result is something fresh and strange. This book is about how to build companies that create new things. It draws on everything … [More]
The Reciprocity Advantage
A powerful new kind of competitive advantage is now possible thanks to technological and social disruptions that are already occurring. These disruptions revolutionize how companies can partner to create new growth. The Reciprocity Advantage shares a model for creating that growth. Reciprocity and advantage are words that are not normally seen together, but reciprocity — … [More]
The small BIG
Everyone, at some point each day, will have to influence or persuade someone — a boss, co-worker, customer, client, spouse, kids or even friends. What is the smallest change that can be made to the request, proposal or situation that will lead to the biggest difference in the outcome? In The small BIG, three heavyweights from the world of persuasion science and practice … [More]
The Alliance
The employer-employee relationship is broken. The old model of guaranteed long-term employment no longer works in a business environment defined by continuous change, but neither does a system in which every employee acts like a free agent. The solution? Stop thinking of employees as either family or free agents. Think of them instead as allies. Managers want employees to help … [More]
Never Be Closing
Everyone knows that the first rule of sales is “always be closing.” But what if the less time one spends trying to close, the more time one can devote to helping people solve problems and seize opportunities? This book isn’t just a catalog of techniques to wrestle money out of a client’s pocket. It’s a comprehensive strategy that starts with a well-researched process for … [More]
Making Conflict Work
Conflicts at work are as inevitable as they are frustrating. In Making Conflict Work, Peter Coleman and Robert Ferguson address the key role of power in workplace tension. Whether butting heads with a boss or addressing a direct report’s complaint, one’s relative position of power affects how one approaches conflict. Coleman and Ferguson explain how power dynamics function, … [More]
The Secret
In this new edition of their classic business fable, Ken Blanchard and Mark Miller get at the heart of what makes a leader successful. Struggling young executive Debbie Brewster asks her mentor the one question she desperately needs answered: “What is the secret of great leaders?” His reply — “great leaders serve” — flummoxes her, but, over time, her mentor reveals the five … [More]
The Leadership Playbook
There are enormous differences between managing and coaching. Yet many companies and organizations encourage their leaders to coach teams without ever teaching them how and without creating a culture that supports coaching. Nathan Jamail, a leading consultant, professional speaker, and the president of his own group of businesses, trains coaches at several Fortune 500 companies … [More]
Predictive Leadership
Most successful, growth-hungry companies begin to miss their projections or worse, not because demand is low or conditions are difficult, but simply because they don’t know how to predict, nurture or even maintain their own growth and success. Most leaders feel isolated, pressured to build on earlier success and maintain total control — the perfect recipe for the 12 most common … [More]
Leadership Blindspots
Leadership Blindspots is packed with detailed case studies examining how blind spots operate, using examples from firms like Apple, Amazon, Hewlett-Packard, JC Penney and JPMorgan Chase. These cases show how a leader’s blind spots can lead to devastating mistakes if they aren’t recognized and acted upon. Author Robert Bruce Shaw examines the most common types of blind spots and … [More]
