5 Ways Leaders Can Use Empathy to Increase Employee Job Satisfaction

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As many workplaces struggle to retain and hire employees during the “Great Resignation,” leaders don’t have time to feel sorry for themselves. But it may be time for more of them to feel empathy toward their workers. Ernst & Young’s 2021 Empathy in Business Survey showed around 50% of employees quit a previous job because their boss wasn’t empathetic to their struggles … [More]

ASU’s Thunderbird and the City of Phoenix Showcase Entrepreneurial Ecosystem with Launch of Global Entrepreneurship Week

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Thunderbird School of Global Management at Arizona State University (ASU) has been selected by the Global Entrepreneurship Network to launch Global Entrepreneurship Week (GEW) on November 6 at the school’s new state-of-the-art global headquarters in Phoenix, Ariz. GEW is an international movement, powered by the Global Entrepreneurship Network (GEN) with support from the … [More]

It’s Not IF; It’s WHEN

by Mark Goulston, M.D., and Diana Hendel, Pharm.D.

We all wanted to think the worst was over — that those early pandemic days of stress and uncertainty were behind us and our companies could get back to normal. But with COVID cases rising and new global lockdowns just announced — and some companies re-thinking return-to-work plans — it seems that normal may be distant dream.  From now on we can expect one disruptive crisis … [More]

Measuring Success – How We Know We Have ‘Arrived’

by Bruce Weber

In “Execute Wisely and Strategically,'' we discussed understanding how, once many ideas are generated, we then begin the ideation evaluation process and determine what remains and what is eliminated. Here, we will focus on the solid execution of those new ideas and propelling the organization in creating the future it wants. This article reviews the measurement of success once … [More]

Why Businesses Suffer More in Winter

by Jen Butler

This article provides concrete, scientifically proven ways to avoid the consequences of seasonal affective disorder SAD — which affects more than 10 million Americans every year, with 6% even requiring hospitalizations — and keep one’s workforce energized through the winter months.  Going into the darkness of winter this year, many of us are already on the brink of anxiety … [More]

Linda Matthews Leads BioCare to 1,500% Sales Growth

by Jeff Beck

When Linda Matthews joined BioCare, Inc., a leading national specialty distributor of life-saving therapies, in 2001, the Tempe-based company was a $17-million organization, struggling to grow. A determined leader, Matthews made it her mission to see BioCare succeed, and in her first year the company changed course and became profitable. Today, with Matthews as BioCare’s … [More]

An Equitable Economy in a Post-Pandemic World

by Carla Vargas Jasa and Chris Camacho 

What does an equitable economy look like in a post-pandemic world? The nonprofit sector, in partnership with businesses and many other sectors of the modern economy, is digging deep to determine how to answer this complex question.  An inclusive and equitable economy is possible only if representation allows all groups to be the drivers of the conversation. This is critical … [More]

Feedback: November 2021

by Dayna Ciarfalia, Heather Jones, Alana Millstein 

Q: How have you used technology to revolutionize your business? Dayna Ciarfalia Principal Dayna Ciarfalia, LLC Sector: Business Coaching In 2019, I began using Instagram more intentionally to share with mamas on topics such as respectful parenting, healing childhood wounds and honest motherhood topics. As Instagram has released more unique (and free!) features such as … [More]

How Leaders Can Close the Gender Equity Gap that Remote Work Is Widening

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Gender bias in the workplace is a well-documented issue, with research showing women earn consistently less money than men and get fewer of the top leadership jobs. And now the new wave of remote working is magnifying gender gaps, a study shows. As companies continue to navigate the COVID-19 pandemic and weigh the pros and cons of working from home versus returning to the … [More]

Become a Top-Tier Manager and Lead Your Team to Greatness

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It’s the moment you’ve been working toward for years — you’ve finally been promoted to manager! But your initial wave of excitement quickly ebbs once the reality of your situation sinks in: Your success now hinges entirely on the performance of others, and you’ve been offered no managerial training to help you navigate this new frontier. “Few organizations provide new … [More]

The Hallmarks and Benefits of Servant Leadership in Today’s Business World

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Traditionally, society hasn’t thought of company leaders as servants. But to deal more effectively with today’s changing business dynamics, more companies are incorporating servant leadership to benefit employees and the community as well as the bottom line. Servant leadership is especially important and applicable in a post-COVID business world, when millions are quitting … [More]

Yes, You Really Need to Learn How to Say No; Here’s Why

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The demands on your time can be overwhelming – and yet instead of easing up, they keep coming as seemingly everyone has a request. Maybe it's an organization that needs volunteers for an upcoming event – yet again. Perhaps it’s your boss, who comes to you first because you always pitch in while others beg out of additional assignments. Or it could be a close friend who needs … [More]

Is Your Company In Culture Shock? How Leaders Can Practice What They Preach

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As many workers flee their current jobs, burnout and lack of growth opportunities are being cited as two of the biggest reasons. These changing work dynamics and employee perspectives, caused by the COVID-19 pandemic, are highlighting the importance of having a strong work culture that’s sustainable, says David Friedman, author of Culture by Design: How to Build a … [More]

Do You Dread Mondays? Chances Are It’s Your Leader’s Fault

by Eric Harkins

The “Great Resignation” has seen a mass exodus of people leaving their jobs for a variety of reasons, some of which are related to work cultures they deem unsatisfactory. But studies suggest that company leadership goes a long way toward defining a work culture, and many managers aren’t properly trained to be leaders. Businesses that are struggling to keep talent, operate … [More]

Consumers See Diverse Organizations as Moral Ones, Study Shows

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Consumers perceive diverse organizations to be moral organizations, new research indicates, and the perception can affect consumer behavior. When people see diversity in a corporate team, they’re more likely to believe the team behaves in a moral fashion, according to research conducted by by Ajay Kalra, the Herbert S. Autrey Professor of Marketing at the Jones Graduate … [More]

The Work of a Leader: 5 Practices That Transform People and Results

by Edgar R. Olivo

What do leaders do? Leadership is a quality many people can agree is admirable and desired. It is a skill that is developed in life by personal or professional experiences, by intentional design or not. Think of two leaders, whom you admire and respect. What do they do that is so different from others? What traits do they have that help them achieve great results? Chances are, … [More]

EN NEGOCIOS: El trabajo de un líder: 5 prácticas que transforman a las personas y los resultados

por Edgar R. Olivo

¿Qué hacen los líderes? El liderazgo es una cualidad en la que muchas personas están de acuerdo en que es admirable y deseada. Es una habilidad que se desarrolla en la vida por experiencias personales o profesionales, por diseño intencional o no. Piense en dos líderes a quienes admira y respeta. ¿Qué hacen que sea tan diferente a los demás? ¿Qué rasgos tienen que les ayuden a … [More]

Putting Business Superpowers to Use in Times of Need

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Airbnb saw an opportunity to render support when turmoil spread across Afghanistan as the U.S. announced withdrawal of military forces. The company offered to temporarily house as many as 20,000 Afghan refugees globally, with Airbnb’s chief executive expressing hope that others would be inspired to follow the company’s lead. The move was just one example of how many … [More]

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