President’s Message

by Steven G. Zylstra

Call it taking the quantum lead. I’m referring to Arizona’s advancements in quantum computing. What’s that? To help, here’s a short course: Pretend your computer is a light switch. It’s either on or off. In computer speak, it uses bits that are either 0 or 1 to process information. By comparison, quantum computers are like switches featuring both dimmers for lights and … [More]

Why We Chose an ESOP for Our Growth, Succession and Legacy Options

Restaurant transitions a unique benefit for its employees

by Anthony Spinato

In October 2025, our family-owned restaurant announced we were doing something unique: After more than five decades, Spinato’s Pizzeria & Family Kitchen transitioned 49% of company ownership to eligible employees in an Employee Stock Ownership Plan. Now as an ESOP, one out of three Spinato’s employees is an owner. An ESOP is an employee benefit plan that provides … [More]

Pinyon Serves Up a Culinary Mediterranean Adventure

by RaeAnne Marsh

Pinyon Coastal Mediterranean offers its guests an expansive view of the tree-studded grassy park within a circle of business and municipal buildings — the somewhat hidden gem of Scottsdale Civic Center mall. This relaxing setting was secured after a very deliberate search by Hi Noon Hospitality founding partner Adam Strecker to meet his desire to recreate the expansive … [More]

Read Me

by RaeAnne Marsh

With the number of emails we all get, what makes us open some while skipping past others? And, more importantly, how can we put our own emails in that first category? High-performance email tactics was the topic of a well-attended master class presented by Jay Schwedelson at Thryv’s recent Grow 2025 Conference, where the founder of GURU Media Hub and SubjectLine.com, CEO of … [More]

2026 BMW i7

by Mike Hunter

The 2026 BMW i7 plays to an executive audience that values quiet competence over theatrics. In Phoenix traffic, it remains unflaggingly calm, with isolation and body control that feel purpose-built for long days between Camelback meetings and late returns from Sky Harbor. Materials and switchgear are tactile rather than flashy, and the interface is orderly enough that the … [More]

Personal Guaranties: A Liability Every Arizona Business Owner Should Understand

You Signed What?!

by Dale C. Schian and Kortney Otten

Don and Dora are Arizona natives who’ve built a stable, comfortable life in their three decades of marriage. Dora works as a bookkeeper. Don spent 20 years growing his small business, Don’s Donuts, into a neighborhood favorite. They aren’t wealthy but they’re steady. They paid their bills, saved for the future and did everything they thought responsible business owners should … [More]

8 Important Sales Tax Trends for 2026

States continue to refine their laws to account for added types of taxable products and broadened definitions of sales tax nexus

by William Flick

In 2025, it is estimated that there were mor than 500 changes to sales tax rules and regulations throughout the country, more than in any single year ever before. In 2026, it is expected that an even greater number of changes will occur, as states continue to refine their laws to account for added types of taxable products and broadened definitions of sales tax nexus. As … [More]

Human Capital Investment Strategy: Six Steps to Cultivate Potential and Yield Competitive Advantage

by Mike Hunter

For decades, CEOs have treated financial capital with rigor, discipline and foresight. But when it comes to human capital — the engine of innovation, execution and growth — most organizations still rely on legacy mindsets and guesswork. This blind spot is costing organizations their competitive edge. Written by Dr. Cynthia Bentzen-Mercer, executive strategist on human … [More]

People. Culture. Structure. The Architecture of Execution

by Mike Hunter

Strategy isn't the hard part. Execution is. Most companies don't fail because they lack vision. They fail because they never build the architecture to turn vision into reality. Execution isn't magic. It's not hustle. It's a system. That system has three parts: People — right humans, right roles, real ownership. Culture — behavior over slogans; truth flows; conflict … [More]

People and Culture: A Practical Guide for HR Professionals and Leaders

by Mike Hunter

People and Culture is a strategic guide for CEOs, CHROs, HR leaders and senior executives who want to build high-performing organizations through a purpose-led, values-driven and people-centric approach. Written by leading culture and conflict management expert David Liddle, this book shows how to shift from isolated people or culture initiatives to a unified, enterprise-wide … [More]

AI Arms Ransomware Gangs for Historic 2025 Haul; 2026 Could Be Worse

With thousands of victims claimed by criminals throughout the year, 2025 was one of the most fruitful years for ransomware gangs yet. AI was a big help.

by Jurgita Lapienytė

Artificial intelligence may not be orchestrating major cyberattacks on its own just yet. However, it’s making attacks easier to carry out and it’s putting smaller, less protected businesses at even greater risk. What the Data Is Telling Us Ransomware attacks are on the rise, and this can be seen with the naked eye. In 2024, RansomLooker, which relies on constant … [More]

How RESO-Aligned Data May Reshape Community Governance

by Bill McKay

For decades, real estate data has centered on listings such as price, square footage, location and transaction history. While essential, these attributes tell only part of the story, particularly for the more than 77 million Americans living in community associations who collectively pay approximately $100 billion in annual dues across properties representing more than $11 … [More]

Tech with a Human Touch: Bringing Business Efficiency and Empathy to the Dental Chair

by Dr. Kristopher Alpers

In healthcare, and especially dentistry, technology is no longer optional. Today’s patients expect transparency, convenience and faster results. For small, patient-centered practices, integrating the right technology can mean the difference between surviving and truly thriving. At Alpers Family and Cosmetic Dentistry, we’ve leaned into innovation to deliver a more personalized, … [More]

Under the Hard Hat: How Construction Businesses Can Turn Mental Health Awareness into Action

by Chris Leatherberry

One third of a person’s life is spent at work — and in construction, that time is marked by long shifts, physical strain and constant pressure to perform. Those conditions take a toll on the mind, with real consequences for safety, productivity and retention. That reality has pushed more leaders to take mental health seriously. But in a culture where toughness is the norm, … [More]

A New Era in Dental Care Arrives in Phoenix

by Micaela Camacho

Swiss Biologic Dentistry is raising the bar for dentistry in Phoenix, becoming one of the few practices in the state to offer the Pinhole Surgical Technique (PST™). It is also among a smaller number nationwide that pair the treatment with platelet-rich fibrin (PRF) to support healing. PST™ is a minimally invasive option for gum recession, a condition that affects more than … [More]

Strong AI Demand Pushes TSMC toward Its Next Phase in Arizona

by Stephanie Quinn

Taiwan Semiconductor Manufacturing Co. is having a moment, and Arizona is watching closely. The world’s largest contract chipmaker reported a 35% jump in fourth-quarter profit, beating market expectations and capping a year of record performance driven largely by demand for advanced chips used in artificial intelligence. At the same time, TSMC signaled that its U.S. … [More]