Toxic workplaces sometimes start at the top. Difficult, abrasive leaders can create a culture of tension, fear, and abusive behavior at every organizational level. Those types of leaders may produce results, but their actions also lead to dysfunction and employee turnover. Ending the pattern of toxicity starts with companies recognizing red flags, coming up with new … [More]
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5 Tips to Focus Your Company’s Transformation as COVID Forces Change
inbusinessPHX.com
While the recession caused by COVID-19 has wreaked havoc on businesses of all sizes and industries, some are finding new ways to run daily operations, reach customers, re-shape their business, and stay relevant. But others are still trying to figure out how to transform, and an expert in the field says that launching a transformation begins with setting the right … [More]
Their Take: Failure to Adjust for Inflation Makes Prop. 208 Destructive
NFIB
The threat to Arizona small businesses posed by Proposition 208’s 77.7% income tax increase will only grow each year due to the initiative’s failure to adjust to annual inflation increases, warned the state’s leading small-business association today. “Without an annual inflation adjustment, Proposition 208 goes from bad to worse,” said Chad Heinrich, Arizona state director … [More]
How to Learn a Company’s Unwritten Office Rules when There’s No Office
inbusinessPHX.com
Not every workplace rule, tradition or general way of doing things appears in the employee handbook. Newly hired employees often must figure out on their own how a company’s culture really operates, and how to maneuver within “unwritten rules” to move up in the organization. Now, with remote work that COVID-19 forced on so many businesses, that daunting transition from … [More]
4 Make-or-Break Customer Service Skills and How to Find Them
by Ken Crowell
Poor customer service costs American businesses billions each year, while companies with friendly and attentive employees keep customers and attract new ones. Customer service personnel are the first point of contact with your company and can make or break your business. According to Ken, some of the top skills to look for include: Patience/Grace Under Pressure: Customers … [More]
Smart Search Enables Work From Home Efficiencies
SearchBlox
Before the COVID-19 pandemic, enterprise employees spent an average of 1.8 hours every day searching for the information and data they need to do their jobs. Now that they're physically separated from teammates and collaborators, finding that information is harder than ever. After all, prior to the pandemic only about 15% of U.S. employees worked from home and only some of … [More]
Considering a Career Change Amid COVID? Consider an Essential Service Career
by Kassidy McDonald
Arizona’s jobless rate stands at 10.6 percent as of July 2020 and many unemployed in the state are left considering if they should continue to apply for jobs in their industry of expertise or begin to contemplate an impactful career change. Many essential service businesses, like engineering consulting firm Alta Southwest, have seen incredible growth throughout the pandemic and … [More]
The Team You Will Need to Close a Winning Deal and Sell Your Business
inbusinessPHX.com
For many entrepreneurs, selling a business is a one-time event, so it’s important to do it right. Getting the best price for the business can be a complex journey, involving many factors outside the seller’s range of knowledge. But it starts with hiring the right team of professionals – while keeping in mind that the wrong hires might be people with whom the seller has long … [More]
New Study: Work From Home Forever? COVID-19 Challenges the Traditional Office and Hints at a Future of Remote Work
Clutch
Stay-at-home mandates closed offices and stopped commutes for many, but new data from Clutch, the leading B2B ratings and reviews firm, reveals that 55% of employees would feel safe returning to their office. In contrast, only 32% of workers would feel unsafe going back to work. While this data suggests that employees are ready to return to business as usual, they are … [More]
Podcasts Can Make or Break a Brand; Maximize Your Exposure and Become an Influencer
inbusinessPHX.com
When you have an industry that generates ad spending in the billions of dollars and that reaches almost 106 million Americans every month, any businessperson would jump at the chance to have exposure there. That industry is podcasting and being a guest can boost one’s reputation and brand. However, doing it right isn’t always a foregone conclusion. Sky Cassidy, co-host of the … [More]
