A Proactive Approach to Employees’ Mental Health

by Casey Strunk

By taking a proactive approach, organization leaders and HR professionals can focus on building a resilient workforce, increasing the comfort around mental health conversations and designing benefits plans to meet current employee needs. The overall goal is to help today’s employees survive and thrive during uncertain times by cultivating a workplace that reduces the mental health stigma and demonstrates employee support through tangible benefits.

The following five mental health benefits trends may help employers develop a supportive and successful employee benefits strategy: 

Employee Assistance Programs (EAPs): An EAP can be tailored to a workforce to provide critical employee resources. Initially, the focus of EAPs was drug and alcohol abuse, but many employers have expanded programs to include a variety of issues. Employers may consider offering an EAP that incorporates behavioral health counseling, mental health resources or therapist appointments. Depending on how an EAP is structured, it could offer employee education, evaluation, hotlines, counseling and/or referrals.

The most effective EAPs offer more comprehensive services and integrate with the employer’s health plan, prescription drug plan, disability benefits and wellness program. Integration can allow the EAP to serve as a preventive measure to address mental health and lifestyle issues that could lower healthcare and disability costs in the long run.

Telemental Health Coverage: Telehealth options have been expanding for years to offer employees opportunities to seek nonemergency care from the comfort of their own homes. Similarly, telemental health, or online therapy, can be useful to employees during the pandemic and beyond. Employers should encourage employees to use telemental and telehealth services to gain access to mental health providers for quick, convenient and affordable care.

Online Mental Health Support Resources: For additional support, employers may consider expanding employee access to virtual mental health and emotional well-being services and resources such as apps, videos and articles. Online resources can address provider shortages and reduce the stigma of seeking mental health care.

Caregiving Support: As the baby-boom generation continues to age, more and more workers will become caregivers for elderly parents, in addition to others who will take on caregiving responsibilities for a number of different reasons. Employees may also be faced with childcare and home schooling as a result of the pandemic. Balancing work and caregiving responsibilities can be difficult and can contribute to poor mental health and increased stress among employees. Caregiving benefits can take many forms; some common caregiving policies include:

  • Paid leave exclusively for caregiving
  • Paid family medical leave
  • Sick, vacation or personal days
  • Flexible scheduling
  • Leave-sharing programs, which allow employees to “donate” accrued paid leave time to their co-workers who are in need of additional paid leave

Flexible Scheduling: Creating, expanding and promoting a workplace flexibility policy may help reduce the number of leave requests and support employees during the pandemic. With flexible scheduling, employers set designated “core” hours that an employee must be working (location irrelevant) and otherwise let employees work whenever they like. Or an employer may not have core hours but instead allow employees to work any combination of 40-hour workweeks.

This can be a great way to accommodate working parents who must also act as stay-at-home teachers or daycare instructors. It can also free up time for parents so they can work earlier and see their families more in the evening.

Additionally, an unlimited paid time off policy can give employees the guilt-free time off needed to take the vacation, sick and mental health days necessary to take care of themselves and their overall well-being. 

Casey Strunk is president of Strunk Insurance Group.

This article is part of the cover story section, which includes the main story:

Mental Health & the Workplace

And three accompanying articles:

Speak Your Mind

In Business Dailies

Sign up for a complimentary year of In Business Dailies with a bonus Digital Subscription of In Business Magazine delivered to your inbox each month!

  • Get the day’s Top Stories
  • Relevant In-depth Articles
  • Daily Offers
  • Coming Events