Prep Proactively for Emerging AI

by Dmitry Tokar

Artificial intelligence is the development of computer systems able to perform tasks normally requiring human interaction and intelligence. This can include visual perception, speech recognition, decision-making, translation between different languages, and more. AI tools can help business managers avoid biases in decisions. AI is continually evolving and advancing. Today, … [More]

AI and Bias in the Insurance Industry

by Christophe Bourguignat

Artificial intelligence is a tremendous asset to companies that use predictive modeling and have automated tasks, but AI still has a ways to go to completely eliminate bias. Just like humans can show bias, so can AI, because it’s trained on human-generated data. Leading insurance tech provider Zelros knows this all too well and is leading the way when it comes to responsible … [More]

Banking Software Co. Names New CEO

inbusinessPHX.com

CFM, a leading provider of connectivity, workflow, and analytics software for banking, today announced that Stephen Baker has been named Chief Executive Officer, effective May 1, 2023. After a brief transition, current CEO John W. Smith will remain actively involved as vice chairman of CFM’s board of directors. This appointment follows a series of recent M&A transactions … [More]

Arizona Commerce Authority Announces Winners for Venture Madness 2023

Rick McCartney

The Arizona Commerce Authority (ACA), in partnership with Venture Madness, announced three winners for Venture Madness 2023. Arizona’s longest-running pitch competition, Venture Madness features early stage and emerging growth companies and offers participants exclusive access to the region’s most active, accredited angel investors and venture capital firms. At the event, … [More]

GoDaddy Launches Generative AI Prompt Library for Small Businesses

inbusinessPHX.com

GoDaddy Inc., the company that helps entrepreneurs thrive, just released a Small Business Generative AI Prompt Library, a catalog of more than 35 prompts, and growing, ready-made for small businesses to start benefiting from this innovative technology. Each prompt, which is a description of the request you want generative AI to accomplish for you, is specifically designed to … [More]

The Rise of Chatbots in Contact Centers

AI chatbots are streamlining the customer service experience and helping businesses thrive

by Anu Shukla

AI has been a hot topic in recent months, as companies, pundits and others discuss artificial intelligence’s rapid evolution and its potential for improving businesses. Much of the conversation has been directed toward art and software development, but customer service remains a major area of opportunity for business owners. Today, 23% of customer service organizations are … [More]

Technology Takes Construction Companies to the Next Level 

by Kyle Aulerich

Construction projects are underway throughout Greater Phoenix. According to local commercial brokerage firms, the Phoenix metro area has more than 46 million square feet of industrial construction and 870,000 square feet of office space in progress. While the construction business centers on the action at a job site, a significant part of the operation takes place at the … [More]

Tech Tools for Construction Project Managers 

by Beth Scarano

Successfully managing construction projects from planning to completion requires coordination between multiple parties and entities, tracking details and executing directions and follow-through to ensure the job gets done on time and on budget. For a construction project manager, tracking the moving parts and timelines is always a challenge. Fortunately, technology tools make … [More]

New Google Fiber Makes Its Way to Arizona

inbusinessPHX.com

Google Fiber announced that they are opening sign-ups in for their first gigabit internet customers in Arizona. Google Fiber broke ground in November in Mesa and is beginning to serve customers in just a few short months. The fiber optic connection is made of glass strands and uses light to transmit information at rates close to the speed of light, which provides a reliable … [More]

Phoenix Office of Innovation Partners with Venture Café to Host Innovation Challenge

inbusinessPHX.com

Students and residents can now apply to participate in a hackathon and pitch competition hosted by the Venture Café Phoenix and the City of Phoenix’s Office of Innovation. Competitors will have an opportunity to develop innovative solutions that will increase access to chilled drinking water in public spaces – and compete for cash prizes. “To solve an important challenge, … [More]