Pulling Profits Out of a Hat

by Mike Hunter

Pulling Profits Out of a Hat: Adding Zeros to Your Company Isn’t Magic shows that earning more isn’t magic. Business owners can make exponential gains by adding zeros to every aspect of their company. They can pull vast wealth out of places where it looked like there was nothing. Showing readers that they’re surrounded by many more possibilities than they realize, the authors … [More]

Feedback: March 2019

by Jeff Kirke, Renee Parsons, Randy Rusing

Question: What inspired you to create a nonprofit arm or affiliate of your business, and what was the biggest challenge you overcame? Jeff Kirke Vice President Holmes Murphy Sector: Employee Benefits At Holmes Murphy, we aren’t strangers to charitable giving and strategic philanthropy. Prior to establishing the Holmes Murphy Foundation, we were contributing more than … [More]

ON Semiconductor General Counsel Recognized as the 2019 Arizona ACC Corporate Counsel of the Year Award – Public Company

ON Semiconductor | February 27, 2019

ON Semiconductor (NASDAQ: ON), driving energy efficient innovations, has been recognized by Ethisphere as a four-time recipient as one of the World’s Most Ethical Companies®. The compliance and ethics team, led by Sonny Cave, executive vice president, chief compliance and ethics officer, chief risk officer, general counsel and board secretary, whose team plays a vital role in … [More]

Offerpad Customer Service Receives Five 2019 Stevie Awards

Offerpad | February 26, 2019

Real estate tech innovator, Offerpad received five awards at the 13th Annual Stevie Awards for Sales & Customer Service’s awards banquet in Las Vegas on Friday, February 22. The company had been selected as a finalist in five categories surrounding the awards’ customer service focus. The categories included Online Sales Team of the Year, Sales Distinction of the Year, … [More]

Avnet Named One of the World’s Most Ethical Companies for Sixth Straight Year

Avnet  | February 27, 2019

Business growth thrives in environments where leadership clearly and consistently focuses on guiding with purpose and integrity. For its continued commitment to these core values, Avnet (Nasdaq: AVT), a leading global technology solutions provider, has been recognized as one of the 2019 World’s Most Ethical Companies by the Ethisphere® Institute, a global leader in defining and … [More]

Mailing.com named Top in Customer Service

Mailing.com | February 25, 2018

Mailing.com, a leading direct mail provider based in Phoenix, received a Bronze Stevie Award recognizing its front-line customer service team last week. The 13th annual Stevie Awards for Sales & Customer Service were presented during a gala event at Caesar’s Palace in Las Vegas on Friday, February 22, 2019. Judges evaluated more than 2,700 nominations from organizations … [More]

Arizona Diamondbacks and UnitedHealthcare Volunteers Packed Food to Support Kitchen on the Street’s Childhood Hunger Program

UnitedHealthcare | February 11, 2019 

The Arizona Diamondbacks and UnitedHealthcare employees kicked off their joint “Pack the House” initiative at Fan Fest on Saturday to provide meals for children in need. Volunteers packed food to support Kitchen on the Street’s Bags of Hope program, which is aimed at eradicating childhood hunger. Bags of Hope provides nutritious, kid-friendly foods like fruit snacks, … [More]

A.M. Best Affirms CopperPoint Insurance Companies’ A- “Excellent” Rating

CopperPoint Insurance Companies | February 8, 2019

CopperPoint Insurance Companies today announced that A.M. Best has affirmed A- (Excellent) ratings for CopperPoint Insurance Group and its wholly owned subsidiary, Pacific Compensation Insurance Company.  The outlook of these ratings is “stable” for both financial strength and credit rating.  A.M. Best is the most widely recognized provider of insurance industry ratings and … [More]

Desert Financial Credit Union Reaches $7 Million Goal Following ‘Year of Giving’ Initiative

Desert Financial Credit Union | February 7, 2019

When Stacey and Tom Rogers opened the door of their Queen Creek home last summer, the last thing they expected was a visit from their credit union. Their son, Zion, had been battling two rare heart conditions, and they had set up a GoFundMe to help offset some of the expenses for a critical surgery. The reason for the surprise visit would change their son’s life. Desert … [More]

TTI Success Insights Selected Among the Training Industry Top 20 Assessment and Evaluation Companies

TTI Success Insights | February 4, 2019

TTI Success Insights was recognized as one of Training Industry’s Top 20 Training Companies for Assessment and Evaluation. Training Industry is the leading research and information resource for corporate learning leaders. The Top 20 list reports on critical sectors of the training marketplace to better inform professionals about the best and most innovative providers of … [More]

Tomorrow’s Leaders 

by RaeAnne Marsh

The health and vitality of a community owes much to the strength of businesses that operate in its environs and to decisions made by those with the responsibility of leading those businesses. This is true in a diversified business community like Phoenix just as for towns whose economy rests on a single, large employer. Business schools recognize that decisions made in the … [More]

Turning Today’s Students into Tomorrow’s Values-Driven Business Leaders

Viewpoint – Jerry Colangelo

[Editor’s note: Jerry Colangelo shares his views, written from the standpoint of his association with Grand Canyon University, on a philosophy that successful leadership transcends the traditional “bottom line,” as part of the cover story “Tomorrow’s Leaders.” Read »] Last month, I was blessed to have my name attached to a new 150,000-square-foot College of Business building … [More]

Jerry Colangelo, USA Basketball

from Jerry Colangelo

Whether or not leaders are born, they can (also) be made. And that’s where our business schools enter into the equation that is business. It’s no secret that business is changing at a breakneck pace. As such, teaching and learning must keep up with these changes, especially at the collegiate level. The good news is that we live in a nation and state where opportunities … [More]

Personal Reputation Audit

by Mike Mooney

I speak with leaders and entrepreneurs on a regular basis about the power, value and need to proactively manage our reputations. In those discussions, I’ve heard responses like, “Reputations are important, and it seems like something I should keep an eye on, but it’s not very tangible to me.” In other words, it seems like a soft skill. But nothing could be further from the … [More]

USMCA: Agreed and Signed but Now What? 

by Michael Patterson

Trade representatives reached a deal just before the self-imposed midnight deadline on September 30, 2018, and the presidents of the United States, Mexico and Canada signed the US-Mexico-Canada Agreement — or USMCA — at the G20 Summit on November 30, 2018. The USMCA essentially replaces the North American Free Trade Agreement, commonly known as NAFTA, but many questions still … [More]

Pamela Griffin: Moving Court Reporting to a Wider World of Business

by Mary Little

As any business owner knows, it is easy to get stuck in the day-to-day grind of delivering an established menu of goods or services to clients who have come to expect them.  But standing firm with the status quo can be a slippery slope and a surefire way toward decline for any entrepreneur. Need proof? You can make a call on your smartphone without a switchboard operator, … [More]

GDPR Is Path to Trust and Improved Customer Experience

by Mike Hunter

Marketers from organizations who took the lead in preparing to meet and exceed GDPR data standards have noted increased trust and engagement levels with customers, according to data from the CMO Council, collected in partnership with SAP Customer Experience, that it reported in “GDPR: Impact and Opportunity — How Marketing Leaders Addressed GDPR Readiness and Compliance.” While … [More]

Creating a Creatives’ Space

by RaeAnne Marsh

 Michelle Biely, owner of The Creative Center of Scottsdale, describes the business she founded in 2014 as a co-working space for messy artists. “This is a place where painters, sculptures, clothing designers, hat makers, stained glass window makers and any other artists who make a mess can come and be part of a community,” she says, noting the center’s open and informal … [More]

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