Real estate tech innovator, Offerpad received five awards at the 13th Annual Stevie Awards for Sales & Customer Service’s awards banquet in Las Vegas on Friday, February 22. The company had been selected as a finalist in five categories surrounding the awards’ customer service focus. The categories included Online Sales Team of the Year, Sales Distinction of the Year, Front-Line Customer Service Team of the Year, Contact Center of the Year, and Customer Service Department of the Year. Offerpad won the Gold Stevie for Sales Distinction of the Year, and Bronze Stevies in all four of the other categories for which the company was nominated.
The Stevie Awards, created in 2002, organizes what are considered the world’s premier business award competitions. They honor the achievements of organizations and working professionals worldwide and provide some of the most coveted business accolades in the world. The organization hosts seven types of business award programs that each offer annual prizes to the best of the best. Judges for Stevie Awards include hundreds of the world’s most respected executives, entrepreneurs, innovators, and business educators. Offerpad was nominated for its excellent work in Sales and Customer Service, one of the Stevie Awards’s top programs. Within that program, Offerpad’s recognition as a finalist, and eventually winner, in five categories indicates that the company’s customer service efforts are among the world’s very best.
Jamie Nuss, Offerpad’s Vice President of Customer Success, said, “Our aim is to provide the absolute best customer experience in the industry; with the entire company’s support, together we’re able to achieve this, and these Stevie Awards are a good indication that we’re meeting our objective.”
Arizona-based Offerpad has been in business for less than 4 years. With a mission to provide the best way to buy and sell a home, the company’s customer service teams’ effectiveness is always a focal point. Offerpad is known for propelling the real estate industry to new capabilities that make selling and buying more convenient than ever before. Although, innovation has been a key element of the real estate tech trailblazer’s success – it developed a new, streamlined way to sell a house and a more convenient way to find and tour them, along with additional tools to ease the entire real estate process – it is Offerpad’s contact with people that is proving it to be a real leader among iBuyers and all residential real estate organizations.
“We’re very proud of our customer success team for their work and attention to customer needs. Offerpad has always been about the consumer and making the experience great throughout their home sale, purchase, move, and all the parts in between. This team has direct interaction with customers every day and they do well at every turn to represent Offerpad’s core values,” said Offerpad CEO, Brian Bair. In post-transaction reviews, more than nine out of 10 customers stated that after selling to Offerpad, they would use the service again or recommend it to others. Bair said, “A large part of our customer satisfaction is an assessment of the people these customers speak with in the process: our customer success team. Winning these Stevies is validating for them and indicative of the whole company’s laser focus to please our customers. We look forward to continuing upward from here to serve moving families even better going forward.”
To learn more about Offerpad’s award-winning solutions, visit www.offerpad.com.
Offerpad is revolutionizing the real estate industry by providing an innovative and convenient way to sell or buy a home. Founded in 2015, the leadership team brings decades of real estate experience that collectively has purchased, renovated, and rented or sold more than 100,000 homes. Offerpad is a privately-held company, headquartered in Arizona, with markets in Atlanta, Charlotte, Dallas-Fort Worth, Houston, Las Vegas, Los Angeles, Orlando, Phoenix, Salt Lake City and Tampa, with San Antonio opening soon.
ABOUT THE STEVIE AWARDS
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.
Learn more about the Stevie Awards at http://www.StevieAwards.com.