Chat bots will continue to transform virtually every business function, from marketing to sales to customer support. One of the other areas where we’ll see a major transformation is Human Resources. HR teams have a very challenging job with seemingly conflicting objectives: keeping employees focused and working hard while also keeping them happy and satisfied. HR teams are … [More]
Workers Comp Damage Control
Arizona’s workers compensation system helps employees who are injured on the job receive necessary medical care and treatment. Injured workers’ claims are processed through the Arizona Industrial Commission. The ICA not only processes claims, but also resolves legal disputes that may arise concerning issues of compensability, continuing benefits, loss of earning capacity and … [More]
Talent Without Borders
Talent is one of the most important strategic resources in the modern economy. It is the resource that creates economic growth through exceptional innovation, service and performance. But talent is scarce, and finding the right talent, in the right place and at the right time, is challenging. Talent is not distributed evenly within and across borders. Hence, generating a … [More]
Sexual Harassment Claims Rising?
In recent months, sexual harassment in the workplace has become a focal issue, with new headlines popping up seemingly every day regarding a Hollywood mogul or elected official being accused of sexual harassment. Although sexual harassment has always been an important issue in the workplace, the recent heightened publicity has caused employers to stop and rethink their policies … [More]
Tools for a Changing Workforce
Why is change so difficult? First, people tend to naturally gravitate to the status quo. It’s familiar, there’s a comfort level associated with it, and so it feels “right.” Second, change can challenge people’s beliefs about their core strengths. Consider that many knowledge workers have spent years honing a particular skill or set of skills. When new technologies create … [More]
Infilling Abounds in Arizona
Phoenix is growing — but not in the same way it used to. While the city is still associated with development of large tracts at the edge of its boundaries, Phoenix residents have begun to move inward. It’s been well publicized that millennials are waiting to start families and delaying their move to the suburbs. The data on millennial trends is strong and well known, but baby … [More]
HSAs: More than Healthcare
Employers struggling to provide meaningful benefits to attract, retain and assist their employees can look to Health Savings Accounts. This year has been filled with uncertainty regarding the Affordable Care Act, and repeal and replace efforts, but HSAs have a bright future with all the recent healthcare reform proposals looking to expand their use. HSAs are popular with … [More]
At Risk for ADA Lawsuit?
Theresa Brooke, one of the most prolific ADA plaintiffs in the country, has returned to Phoenix after an 18-month hiatus and begun filing another wave of lawsuits under the Americans with Disabilities Act against the hospitality industry. Arizona hotel owners remember Theresa Brooke — she sued more than 125 of them in 2015 for failing to install wheelchair-accessible pool … [More]
Improve Collaboration at Work
SYNAPP is a new organizational network analytics platform launched by Heidrick & Struggles. It’s an online tool that identifies how members of an organization truly work together. The digital application platform provides businesses with deep insights that can empower its people to strategically improve their performance through strengthening work relationships and … [More]
Online Platform Assist for Hiring
Blizz by TeamViewer is an online meeting software that enables HR professionals to effectively review and interview prospective candidates who may reside in another state or country. The opportunity to connect instantly, share screens and video, as well as feel confident that the connection is secure and private, provides an additional resource for HR professionals and others … [More]
Minimum Wage Touched by Tip Pooling
The recent uptick in collective action filings against Arizona restaurants compels a Human Resources focus on the requirements of tip pooling and an employer’s decision to take the tip credit. With minimum wage reaching $15 per hour in some cities and states, restaurateurs have been forced to address the disparity in pay rates between servers who can accept tips and kitchen … [More]
The Game for Talent Has Changed – Have You?
Improvements in the economy have dramatically altered the game for talent. Today, employers have entered a situation where the script has flipped and it is now much more of a candidate-driven market versus the employer’s market of the Great Recession. Organizations need to consider whether they are responding to the new realities or still playing by the old rules. The following … [More]
Employer Alert: Paid Sick Leave Required
On Nov. 8, 2016, Arizona voters enacted Proposition 206: The Fair Wages and Healthy Families Act, increasing the minimum wage and requiring virtually all employers to provide paid sick leave to their part- and full-time employees. The paid sick leave portion of the Act goes into effect on July 1, 2017. Below are a few key changes that employers need to be aware of, as they … [More]
Better Hiring and Recruiting
For employers and recruiters alike, there is no better feeling than finding and landing the perfect candidate whose skills are aligned with the open position and is ideal for company culture. However, it can also be extremely frustrating when hiring and recruiting don’t work out for the best. A company’s bad hiring choices can lead to costly mistakes that benefit no one. Bad … [More]
Death of the Performance Appraisal?
A growing body of data suggests that the traditional annual or twice-yearly performance appraisal may have outlived its usefulness. Today, information is both transparent and instantaneous, goals are mutable, and organizations of all kinds are ditching the paper trail. The problems with performance appraisals are wide-ranging. Not only do they frame the conversation in a way … [More]
Employers vs Employees on Social Media Posts
Social media is increasingly ubiquitous in the corporate world. From marketing campaigns to talent acquisition, today there is at least some social media component in almost everything a successful company does. Yet, despite the prominent role social media plays in modern business, it retains something of its origins among college students and garage bands. The … [More]
The Employee Experience
The Employee Experience helps organizations attract and retain top talent, and reveals the secrets for building a deeply engaged workforce. With insights into the dynamics of trust and mutual expectations, this book proves that before a business can deliver a transcendent customer experience (CX), it must first build a superlative employee experience (EX). It’s not about perks. … [More]
Avoid Salary Surprises with Federal Overtime Rule Change
The U.S. Department of Labor’s changes to the Fair Labor Standards Act scheduled to go into effect on December 1 raises the federal minimum salary level for overtime pay for FLSA-covered workers to $913 per week, or $47,476 annually. The rule change announced this past spring has many companies already making preparations; the following tips will help businesses ensure they … [More]
