No, artificial turf is not maintenance-free. Kiwi Turf Cleaners, founded earlier this year by James Patterson and Ryan Moore, offers a solution for artificial turf owners who want to have their turf simply refreshed — or have it completely deep cleaned, deodorized, and sanitized.
“My brother-in-law Ryan and I were discussing our artificial turf lawns and just how hard it was to keep the turf clean with our dogs doing their business on it every day,” Patterson relates. “We both found it difficult to find a company willing to actually clean the turf and not just hit it with a leaf blower.”
Inspired by personal experience, they took up the challenge of perfecting their turf-cleaning process. “We are always researching the newest and hottest trends in the outdoor cleaning industry whether it’s power washing or experimenting with different formulas to use,” Moore says. “We put in the research, so you don’t have to.” And Patterson notes, “We decided to only use electrically powered equipment, and our products are 100% natural so they’re safe for pets and kids as soon as we’re done cleaning the turf.”
Taking to heart the advice they’d been given to over-communicate, Patterson says, “We want to be as transparent as possible with all our customers by always responding as quickly as we can and discussing our process in great detail. We even educate the customer on how they can keep their turf looking and smelling great between professional cleanings.” Adds Moore, “[We] just always remember this is a customer service business as much as it is a cleaning business, and, regardless of the ‘Amazon buy-now’ phase we’re in as a society, being a human is still important. We understand that money is tight nowadays and people just want /Clean Turf at a Clean Price/ without all the gimmicks.”