I’ve spoken to a lot of CEOs recently, and the one question I hear over and over is, “What is the best way to lead my team through this tumultuous time?” Here are the main points I cover with them: Be clear with your entire team that the direction has not changed, but we will have to navigate this crisis together. Over-communicate the plan to get through this crisis. … [More]

As a business banker at a community bank, I’m often reminded of the old saying, “A rising tide lifts all boats.” To me, it speaks to the interconnected nature of our communities; how we’re all in this together; and how what’s good for the community is good for the individual, and vice versa. Community banks understand this intimately, and that’s what separates them from the … [More]

COVID has certainly challenged businesses of all types and sizes to rethink the way products and services are made available to their customers. Through these challenges, there have been numerous innovations and improvements that will outlast COVID. What will 2021 bring and is your business prepared. Online Digital Payment Solutions We’re all in this together, apart … at home … [More]

As a town center and community hub with more than 80 retailers, restaurants and office tenants in Scottsdale, Scottsdale Quarter has had an up-close view of the impacts of COVID-19 on small businesses in Arizona. While there is no doubt that companies continue to face unprecedented challenges, we’ve been continually inspired by the resilience of our retailers and our … [More]