Americans Remain Hopeful About the Future of Their Careers Despite Turbulent Job Market and COVID-19 Challenges, Finds Career Optimism Index™

University of Phoenix

As the U.S. approaches the one-year mark of COVID-19 lockdowns, the University of Phoenix Career Institute has released the results of its first annual Career Optimism Index™, a comprehensive study measuring working Americans’ attitudes toward their careers to help identify barriers to career advancement and highlight solutions that can help all American workers accelerate their careers. This year’s Career Optimism Index™ found that despite facing unprecedented challenges and a turbulent economy amidst COVID-19, Americans remain overwhelmingly optimistic and hopeful about their careers. However, persistent barriers that keep Americans from advancing their careers have been intensified by the pandemic, and workers need concrete support to translate their optimism into future career outcomes.

Despite 1 in 3 Americans saying COVID-19 has taken their career off course and 43% of Americans living paycheck to paycheck, 78% remain hopeful about the future of their careers and 70% say that hope is what got them through the past year. Americans believe in themselves: 8 in 10 Americans say they are highly employable, adapt easily to new work situations and are resilient in facing new career challenges, and 7 in 10 feel prepared in the short-term to search for another job if necessary. However, despite optimism and confidence in themselves, 42% don’t see a clear path forward for advancing their careers over the long-term, and more than half need help connecting with others in their current or desired field, finding a mentor or advocate, or seeking out training programs.

“The pandemic has only exacerbated the career challenges of American workers – the increase of automation, the widening skills gap, financial insecurity, mental wellness, and balancing parenting and home life – yet despite this, there is optimism,” said University of Phoenix President Peter Cohen. “At University of Phoenix, we’ve been dedicated to helping students and alumni achieve their career goals for the past four decades. We formed the University of Phoenix Career Institute to help solve for broad, systemic issues for all American workers – and that starts with a greater understanding of what they are facing in the workplace. The Index has provided that insight.”

Housed within the University’s College of Doctoral Studies, the University of Phoenix Career Institute conducts research to inform problem-solving and will partner with leading organizations to break down barriers that Americans face in their careers. The Institute has committed to fielding the Career Optimism Index every year, sharing the results broadly to help inform societal solutions to career advancement.

KEY FINDINGS

Americans Are Optimistic

Hope and optimism are prevailing, despite the unprecedented challenges working Americans face in the wake of COVID-19. Seventy-eight percent remain hopeful about the future of their careers.

While Americans feel their careers have been disrupted, they remain positive, with 70% saying that hope has helped get them through the past year.

Americans are resilient. 7 in 10 feel prepared to search for a job right now if they have to, and roughly 8 in 10 believe they are highly employable, adapt easily to new work situations and are resilient when facing career challenges.

Despite Optimism, Americans Face Significant Career Challenges

One in three Americans believe that COVID-19 has taken their career off course.

Both emotional and structural barriers impact career progression. When asked to identify barriers that impact American careers, low self-confidence (25%), fear of change (25%), not having enough education (24%) and lack of opportunities for upskilling and development (24%) rose to the top.

Automation is top of mind. One in five (22%) Americans say their job has become automated due to the pandemic specifically and a full 42% of Americans say they are worried that their job skills will become outdated because of advancements in technology.

Americans are worried about losing their jobs and are stressed about their careers. 44% of employed Americans are worried about losing their job due to the economy – with higher rates among Women (46%), Black, Latinx and Asian (48% each) and Gen Z (56%). More broadly, 1 in 4 Americans describe being stressed about their own careers (25%), with higher rates among Latinx (27%), Women (29%), Asian (30%) and Gen Z (30%).

Americans Need Help With Long-Term Career Advancement

American workers need additional support and resources to translate their optimism into future career outcomes: Despite confidence in finding another job in the immediate term if they needed to, 42% of Americans don’t see a clear path forward to advance their careers, and 43% want to expand their skillset but don’t know where to begin.

American workers rank professional networking and skill development as top needs for advancing their careers. 55% need help connecting with others in their current or desired field, 54% need help finding a mentor or advocate, and 52% need support in seeking out training programs.

The Career Optimism Index™ study is one of the most comprehensive studies of Americans’ personal career perceptions to-date. The University of Phoenix Career Institute will conduct this research annually to provide insights on current workforce trends and to help identify solutions to support and advance American careers. For the first annual study, more than 5,000 U.S adults were surveyed about how they feel about their careers at this moment in time, including their concerns, their challenges, and the degree to which they are optimistic about core aspects of their careers, their advancement in the future. The study was conducted among a diverse, nationally representative sample of U.S. adults among a robust sample to allow for gender, generational, racial, and socioeconomic differences and includes additional analysis of workers in the top twenty media markets across the country to uncover geographic nuances.

The University of Phoenix Career Institute’s mandate is to conduct research into solutions that American workers need. Housed within the University’s College of Doctoral Studies, the Institute will conduct research, share insights to inform problem-solving and partner with leading organizations to break down barriers that Americans face in their careers. The Institute will help provide holistic career support through research to everyone – not limited only to University of Phoenix students and alumni.

University of Phoenix is continually innovating to help working adults enhance their careers in a rapidly changing world. Flexible schedules, relevant courses and interactive learning help students more effectively pursue career and personal aspirations while balancing their busy lives. We serve a diverse student population, offering degree programs at select locations across the U.S. as well as online.

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