Scheduling: a Job for Technology

by Mike Hunter

Recruiters send three or more emails to schedule one interview, according to a recent survey by Cronofy and JobAdder. This means that, if it takes 15 minutes to check their availability and then write an email, they lose 45 minutes to scheduling one interview.

If a hiring manager interviews five people for a role, that’s 7.5 hours — or almost an entire working day — lost to scheduling interviews for a single vacancy.

However, the survey shows that 61 percent of companies use a two-person interview panel. Between those two employees, they’ll lose up to 14 hours to scheduling one interview.

With most businesses conducting multi-part interviews for roles, this quickly adds up to recruiters losing an entire working week just to scheduling interviews. This time that they spend on admin tasks leaves them with less time to spend on the real reason they were hired — finding the best person for a role.

“The survey makes it clear that a staggering number of employees lose time to scheduling tasks that can be streamlined. Integrating scheduling into recruitment workflows frees up days of extra time every year. Companies hire faster, save money, and scale sooner,” says Adam Bird, CEO of Cronofy. “It’s situations like this that inspired us to create our service and continue to drive us to make it simple to integrate scheduling.” Cronofy provides SaaS businesses with the technology they need to offer best-in-class scheduling to their users; JobAdder, which collaborated on the survey, is a cloud-based provider of enterprise recruitment software.

Among other details, the survey found that 90 percent of recruiters have to send two or more emails or make two or more phone calls to schedule an interview. Sixty-four percent of recruiters take two or more days to schedule an interview, 41 percent take three or more days, 26 percent take four or more days, and 11 percent take a full week or longer.

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