The Acme of Telecom Evolution

by John Rarrick

The Phone 3.0™ concept is revolutionizing communication technology and reshaping workplaces across various industries. Developed over 150 years of telecom evolution, the transition from network-dependent to cloud-based infrastructure — powered by conversational and generative AI — enhances agility, data access and visibility while addressing critical compliance, security and customer experience, all while supporting BYOD policies that reduce costs, increase efficiency and support modern workplace flexibility.

Movius, the leading global provider of cloud-based, secure mobile communications software, takes this Phone 3.0 concept and applies it to its Multiline™ product: an app-based mobile solution unifying two numbers into one phone, offering “softphone” features that enable users to access their call and messaging history across various platforms, including messaging apps like WhatsApp, WeChat and LINE, streamlining communication, improving productivity and reducing costs while also operating online for quick user activation.

Catering to the modern hybrid workforce, this solution ensures reliable AI-enhanced call quality and ensures calls over Wi-Fi, mobile data or cellular voice networks with custom security and compliance standards while offering data management and compliance support through automatic message archiving.

Further enhancing business productivity, proactive decision support and detailed insight, additional AI solutions are integrated into Multiline like CLARE™ and TIMEWIZE™. With these solutions, every conversation drives predictive intelligence across each engagement with a personalized touch. 

The Phone 3.0 concept represents a strategic asset, not just a communication solution, and empowers organizations to adapt, improve efficiency and reduce costs while enhancing overall communication quality. This innovation marks a significant milestone in the ever-evolving world of telecommunications, promising a brighter future for the workplace.

John Rarrick is head of marketing at Movius, the leading global provider of cloud-based, secure mobile communications software

Prices vary based on the integration package and product.

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