Peak Performance Culture: The Five Metrics of Operational Excellence is a step-by-step roadmap to achieving optimal organizational development in a company or association. This practical guide helps an organization’s leaders accurately evaluate the current state of their company and create a strategy that maximizes its future success. Author Dave Mitchell, building upon concepts introduced in his bestselling books The Power of Understanding People and The Power of Understanding, provides new applications, effective real-world tactics, powerful organizational assessment tools, and much more. The book addresses the five critical factors for organizational success — vertical alignment, horizontal alignment, leadership ideology and corporate culture, employee experience, and customer experience — and each comprehensive chapter introduces a key component to peak performance culture.
Peak Performance Culture: The Five Metrics of Organizational Excellence