“We are thrilled to have our commitment to customer service recognized. We strive hard to ensure that every customer has a great experience beginning at the moment they first call John’s. It has always been that way and we continue to make customer service our top priority. Thank you for recognizing our efforts, Angie’s List!” said Andrew John, co-owner of the company.
“Only about 5 percent of the companies John’s Refrigeration competes with in the Phoenix area are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”
Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Angie’s List members can find the 2013 Super Service Award logo next to company names in search results.