Due to the crucial role we play in moving supply chains and delivering critical relief, FedEx is considered an essential business and may continue to operate under state of emergency and shelter in place orders recently issued in the U.S.
We have been and will continue to operate to and from impacted areas as local conditions and restrictions allow. Our FedEx Office retail locations are also providing vital access points to our global network, hold locations for redirected shipments and urgent printing support for government agencies and customers. The safety and well-being of our 475,000 team members is our top priority as they continue to deliver critical goods and services to support communities across the globe.
Prior to shipping, please check to see if your recipient is open, as many commercial businesses are now closed. In the event a business is closed, we will follow our current operating procedures to attempt to complete delivery at a later time. If your business recipient is unable to receive a package at their normal business address, our Hold at Location option is available to over 14,000 locations including FedEx Office and Walgreens locations. Select Hold when preparing the shipment. We’ll continue to evaluate our processes as this dynamic situation evolves.
Please visit this site for more information on the FedEx response to COVID-19.