RexPay Tech Solves Healthcare Headaches

by RaeAnne Marsh

Local startup RexPay has developed an app designed to help people manage all their medical bills and payments easily in one mobile app. 

Individuals can download the app and create an account for free, snap a picture of their bills and RexPay will import all of the information so they can manage and pay all their medical bills in one place. In addition to offering convenience, it can also detect if a user scans in a duplicate bill, which is an all-too-common mistake when they receive multiple paper bills for the same claim.

RexPay will also partner with healthcare providers, offering bonus features for their patients. “We import the bills digitally, directly from the doctor’s system, so there is no need to scan in a picture of the paper bill. We can also show which payment plans the provider is offering for each bill, and can set up auto-payments for the patient if they choose to break their bill up over multiple months,” says Alex Mersereau, VP of Product. Provider practices also gain significant benefits from RexPay’s extensive features that automate and optimize their patient engagement around billing and insurance, including a chatbox to answer common billing questions. 

RexPay uses AI to continuously improve the accuracy of scanning in information when patients upload pictures of paper bills, and Mersereau says, “Through this, we have achieved over 90% field accuracy when our system sees a brand new bill format, and close to 100% accuracy when scanning bill formats it’s seen before.” 

Noting that most bill-pay apps that aren’t medically specific have teams of people who haven’t been HIPAA certified review and input bill data, with the result that many aren’t HIPAA compliant, Mersereau points out that RexPay is HIPAA compliant “in part due to our AI scanning.”

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