Digital health management platform iTether is designed to promote positive and sustainable outcomes for patients while also benefitting providers by helping reduce administrative work and increase billable events because more patients show up to appointments.
The iTether Technologies, Inc. platform provides users with a care navigation system with access to telehealth and social determinants of health that allows patients to remain connected (tethered) to their clinicians outside the clinic walls, 24/7. Since launching pilot programs in Phoenix and St. Louis in 2017, the technology has shown reductions in no-show rates, enabled remote patient monitoring, improved patient medical compliance, saved staff time and increased patient and clinical satisfaction.
Key iTether features include individualized treatment planning and goal monitoring, HIPAA complaint patient-provider communication, integrated telehealth, data analytics, health assessments and targeted SDOH resources. The iTether solution is aimed at health plans, behavioral health providers, integrated care providers and justice agencies.
According to Centers for Disease Control and IMS Institute for Healthcare Informatics, there is only one clinician per 529 individuals with a behavioral health condition, there is a 40-percent no-show rate for in-person appointments, 95 percent of patient costs are related to gaps in care between visits, and nine out of 10 patients say they need more help.
“Patients with long-term behavioral health conditions are at greater risk for poor outcomes when they have difficulty staying motivated and engaged following in-patient care,” says Sean Gunderson, co-founder and CEO of iTether, “iTether allows our customers to create a digital ecosystem of outpatient services that meaningfully support individuals and their families in recovery.”
After realizing the significant market need, Gunderson, who is an expert in the technology and business intelligence solutions, joined with behavioral health advocate Brad Wilde, a wellknown Arizona leader active in the investment and development business.