Arizona used to be known for its “5 C’s.” 4C Medical Group has four “C’s” — one of which is camaraderie.
4C, one of Arizona’s fastest growing physician owned medical groups, recently expanded to the West Valley with the acquisition of West Valley Internal Medicine / West Valley Urgent Care. With West Valley Care’s three locations in Glendale, Surprise and Avondale, combined with 4C Medical Group’s five locations in Phoenix, Chandler, Scottsdale, Fountain Hills and Carefree and eight ambulatory care locations, 4C now offers patients easy access to the practice across the Phoenix Metro area. “Our West Valley expansion is strategically particularly significant for us because it allows us to expand our service area to, essentially, the entire Phoenix Metro,” says Varesh Chaurasia, CEO of 4C Medical Group.
With a total of eight ambulatory care clinics, an acute-care division that provides services at 5 hospitals, a sub-acute care division that provides services at over 35 skilled nursing / acute rehab facilities and a small but growing mobile division, Scottsdale-headquartered 4C Medical Group has grown to more than 70 clinicians and 75 staff, with plans to cross 100 clinicians by the end of 2019.The physician-owned integrated healthcare delivery network is driven by the core values — Communication, Compassion, Competence and Camaraderie — represented in its name. Chaurasia explains their significance to healthcare delivery, starting with camaraderie:
“We pride ourselves on our family-style work culture and the camaraderie shared between the members of our team. All our members share a mutual respect and are always willing to help out when there is need. We encourage our physicians to get to know each other outside work and enjoy mutual interests. This not only fosters friendships, but also helps physicians become more effective at providing the highest level of care to the patient.”
On communication, he notes the importance of its ongoing emphasis for effective medicine, beyond that between the doctor and patient to also include the patient’s family, the referring physicians, the hospital staff and the healthcare facilities where patients are cared for.
“Even the most skilled clinician can fall short if they lack compassion. All our physicians share this basic quality that makes a world of difference to the patient and how they feel,” Chaurasia says. “We take the time to sit down with the patient, share their worries and make them feel that we are cognizant of their discomfort and lack of control when they are in the healthcare system.”
And, of course, competence. “The is no substitute for competency when it comes to practicing medicine,” Chaurasia says. To that end, 4C structures its compensation structure to attract and retain the best physicians, including designing allowances and time off for physicians to continue their medical education and stay informed of the latest developments in their fields. “We also encourage our physicians to recognize when they need guidance and call on consultants when required.”