Technology-Driven Medicare Advisor Announces Expansion with New Office in Phoenix


Chapter, the leading technology-driven Medicare Advisor that aligns incentives in Medicare plan selection and guides beneficiaries through the enrollment and renewal process, will open a new office in Phoenix creating 50 new jobs and further accelerating the company’s growth just as the Annual Enrollment Period begins. Chapter is currently hiring 20 Medicare advisors and team members in operations, marketing, and finance. Individuals interested in career opportunities with Chapter are encouraged to visit Chapter’s career page to learn more, including that Chapter will cover the cost of licensing and advisor education for those hired. The Phoenix office announcement follows Chapter’s $17 million Series A Round in September led by Narya Capital and Peter Thiel.

“Phoenix is the ideal market as Chapter grows our team of licensed Medicare advisors and operations executives,” said Corey Metzman, Chapter co-founder and chief operating officer. “With more than 20 institutions of higher education and hundreds of experienced Medicare leaders in the region, we can’t imagine a better location or richer talent pool for our expansion.”

Chapter, a National Council on Aging (NCOA) partner that meets NCOA’s Standards of Excellence, has built and maintains a proprietary technology platform used by its advisors to search every Medicare plan nationwide, including Medicare Advantage, Medicare Supplements, and standalone Part D prescription plans. The compensation earned by Chapter’s licensed advisors does not vary based on specific plan recommendations or selections. As a result of its unique model, Chapter not only supports Americans directly, but also the types of organizations they trust most, including non-profits, religious institutions, community groups, financial advisors, employers and employee benefits organizations. Chapter’s licensed advisors lead educational seminars across the country with these organizations to help Americans receive comprehensive coverage while maximizing their savings.

“Healthcare and financial services roles are in high demand in our city, and Chapter’s decision to select Phoenix supplies them with top talent and a pipeline of quality colleagues,” said Phoenix Mayor Kate Gallego. “Joining a growing roster of healthcare and retirement organizations, we welcome Chapter and know it will grow and thrive in the remarkable Phoenix business environment. Increasing the range of these roles available is key to strengthening this important sector and to providing quality care for families throughout our region and nationwide.”

The strategic geographic expansion to Phoenix, the first for the New York-based company, further enables Chapter to serve West Coast customers and widen its customer and client base. Chapter intends to hire top local talent, grow its footprint in Greater Phoenix, and establish a long-term partnership with local leaders. Chapter will occupy 6,200 square feet of office space at 501 N. 44th Street, Suite 450, Phoenix, AZ 85008.

“Chapter’s expansion to Phoenix is an exciting addition to the region’s thriving technology ecosystem and the latest example of innovative and venture-backed companies choosing Greater Phoenix to scale operations,” said Chris Camacho, president & CEO of the Greater Phoenix Economic Council. “We look forward to being a partner in Chapter’s continued growth and success.”

Michael Achtman with Orion Investment Real Estate assisted Chapter with its real estate transaction, and CBRE’s Corey Hawley and Bryan Taute represented the building owner.

Chapter is a Medicare Advisor with a simple commitment: it’s impossible to find a better Medicare recommendation or better support anywhere else. Chapter’s team and technology search every Medicare option nationwide — more than 24,000 — at an unprecedented level of detail. Chapter’s licensed advisors provide personalized, end-to-end guidance to Americans navigating Medicare. The advisory team earns identical compensation irrespective of the selected plan or carrier, ensuring that each Chapter member receives recommendations tailored solely for their needs. Additionally, Chapter’s tools support older Americans in deciding when and how to sign up for Medicare and whether they can improve existing coverage to get better benefits for less. Chapter also hosts hundreds of educational events every year and partners with employers, benefits professionals, non-profits, religious institutions, financial advisors, and community leaders.

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