Phoenix Launches New On-line Services for Short-Term Vacation Rental Property Registrations and Searches

City of Phoenix

Searching for or registering a short-term vacation rental property in Phoenix is a lot easier now, thanks to a new online self-registration portal. The city of Phoenix’s Planning and Development Department just launched the portal that will make the registration process more efficient for property owners. It will also make it easier to find rentals and the owner’s emergency contact information by surrounding property owners should there be management issues.

In 2019, the Arizona Legislature authorized municipalities to create provisions for short-term vacation rentals (Arizona Revised Statutes (A.R.S. §9-500.39) to help manage them as the law requires all cities to allow them within their city. Phoenix adopted the Short-Term Vacation Rental Ordinance (G-6653) in early 2020, to implement the law passed by the State Legislature.

The Short-Term Vacation Rental Ordinance (ORDINANCE G-6653) requires owners of short-term or vacation rentals to register with the city and provide emergency and complaint contact information. The ordinance outlines vacation rental violations and reaffirms prohibited types of uses, such as banquet halls and large parties, and introduces an enhanced penalty structure.

Two new features have been added to the website and take customers directly to the online PHX At Your Service Portals.  Property owners should visit  https://www.phoenix.gov/pdd/codes-ordinances/short-term-rentals to register their short-term vacation rental property. Neighbors impacted by a short-term vacation rental property should visit that site to find the contact information for the manager of that property to communicate about renter issues.

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