|Please join us for the upcoming Boot Camp sessions.
If you missed any sessions this week, watch here.
|SESSION 175: TUESDAY – August 10 | 9:00 AM|
|Operational Excellence: Customer Service as a Differentiating Factor|
|Operational excellence means your business can evaluate your value to the customer and make that experience the best it can be. Customer service best practices can make or break your business, whether you’re a customer service professional, a manager, or you work with customers in your career. In this session, experts from Yavapai College SBDC will share best practices to operate with excellence.|
|SESSION 176: THURSDAY – August 12 | 9:00 AM|
|Strategies to Engage Today’s Workforce|
|All the data about engagement in the workplace looks bad. Yet, the data about the companies who succeed in creating an engaged workplace looks great. What do you need to know to create engagement with your employees? Is it the manager, the workplace, the culture, the person, or the work? In this engaging and fun session, we will look at what employees want in the workplace. Then, experts from the Arizona Society for Human Resources Management State Council will give you four simple strategies you can use to engage your workplace today.|