Generational Divide Shapes Customer Service Expectations, Survey Reveals

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Nearly half of U.S. shoppers say customer service provided by businesses is getting worse, according to results from the latest GoDaddy Consumer Pulse survey* – yet Gen Z and Millennials remain more upbeat than their parents' generations. According to GoDaddy's survey of 1,500 U.S. consumers, only 20% of respondents say customer service has improved recently, compared to 42% … [More]

Valley Metro Unveils Mobile App Featuring Enhanced Commuter Ride Matching Tool

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Valley Metro Commute Solutions has launched a refresh of ShareTheRide.com, with the introduction of an enhanced platform that delivers faster, smarter tools for commuters while introducing new incentives for using alternative modes of transportation. For the first time, ShareTheRide.com will also offer Commute Perks: a comprehensive rewards program that transforms … [More]

Stable Power Supply Positions Arizona as a Prime Market for EVs and Industry Expansion

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A new study has revealed the US states least likely to experience a power cut with Arizona placing joint fifth. The study by Texas Electricity Ratings researched power reliability across all U.S. states plus Washington D.C. The analysis examined three main factors which included blackout length (SAIDI), how often they occurred (SAIFI), and repair times (CAIDI). These were then … [More]

Boutique Hotel Arrival Brings Fresh High‑End Dining and Nightlife Concepts to Scottsdale

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The newly opened hotel in the heart of the Hospitality District, The REMI. Scottsdale, Autograph Collection, refines the city’s culinary scene with four vibrant food and beverage destinations that blend immersive design, crave-worthy offerings, and scene-setting energy. Alliance Hospitality Group (the group behind Sexy Roman in Scottsdale and Baltaire in Los Angeles) has led … [More]

Technology‑Driven Recovery Hospital in Development Phase for West Valley

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For the first time in the United States, a recovery hospital built exclusively for survivors of child and young adult trafficking is being developed with real-time digital safety woven into every layer of care. In an effort to address the growing national crisis of human trafficking, Cyber Dive, a technology company transforming how families and recovery professionals protect … [More]

July Job Openings Hit Lowest Levels since 2020

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NFIB’s July jobs report found that 33% (seasonally adjusted) of small business owners reported job openings they could not fill in July, down three points from June and the lowest level since December 2020, though still well above the monthly historical average of 25%. In fact, 21% of small business owners cited labor quality as their single most important problem in July, up … [More]

Celebrating 20 Years, Valley Legal Team Elevates Commitment to Giving Back

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Lerner & Rowe Injury Attorneys is currently celebrating its 20th year. Established in 2005, the law office of Lerner & Rowe was founded upon the principles of quality representation and a dedication to client service and satisfaction. In conjunction with these founding principles, its legal team’s wealth of knowledge and experience in all aspects of personal injury … [More]

Home Price Declines Signal Power Swing Toward Buyers

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The median home-sale price fell in 14 of the 50 most populous U.S. metro areas this week, according to a new report from Redfin, the real estate brokerage powered by Rocket. Oakland, CA saw the biggest drop, with a 6.8% year-over-year decline, followed by two Florida metros and two Texas metros: West Palm Beach (-4.9%), Jacksonville (-3.1%), Austin (-2.9%) and Houston … [More]

Autonomous Trucking Moves Into Phoenix with New Shipping Terminal

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Aurora Innovation, Inc., announced a significant expansion of its commercial operations, including surpassing 20,000 driverless miles at the end of June, recently growing its driverless fleet to three trucks, beginning driverless commercial operations at night, and opening its Phoenix terminal. “Efficiency, uptime, and reliability are important for our customers, and Aurora … [More]

Build‑to‑Rent Surge Spurs Developer Expansion Into Scottsdale

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Sunstone Two Tree, a developer and operator of rental housing communities in high-growth markets across the United States, announced that it has opened an office in Phoenix, Arizona. Based in The Promenade office park in North Scottsdale, the new space will offer ongoing support to the company's growing operations in the state, which include a development pipeline of numerous … [More]