IKEA U.S. is excited to announce two new format stores in the Phoenix Metro Area. IKEA Phoenix will be the third IKEA store in the state of Arizona, joining IKEA Tempe, a standard full-sized store, and IKEA Scottsdale at The Promenade, a Plan & order point with Pick-Up, which opened May 7.
“We are thrilled to offer Phoenix Metro Area residents more ways to shop and experience IKEA.” said Javier Quiñones, CEO & Chief Sustainability Officer, IKEA U.S. “These new locations highlight our commitment to bring IKEA closer to the many people and make it easier and more affordable to access our home furnishing products and solutions.”
At IKEA Phoenix, a small-format store spanning approximately 75,000 sq ft, customers can expect to be inspired, learn about home furnishings and find 3,000 articles for immediate take-away, primarily consisting of home furnishing accessories and about 75 small furniture items. Larger items like sofas, beds and the entire range will be available to order online, with options for free store pickup or home delivery at a minimal fee.
Although a smaller footprint than a traditional IKEA store, IKEA Phoenix will include multiple fully furnished room settings to explore. These thoughtfully designed spaces will showcase “local living” solutions, tailored to reflect the unique everyday needs of the Phoenix community. Customers can shop the As-is Department at IKEA Phoenix, offering gently used products, discontinued items and even more affordable home furnishings, helping give our products a second chance as part of our sustainability efforts. Plus, there will be IKEA food favorites!
IKEA Phoenix will feature the new Swedish Deli concept, offering a variety of hot and cold food to enjoy in-store or take home for later. IKEA Phoenix will be in the Village Square II shopping center, located at 4643 E. Cactus Rd, Phoenix, AZ 85032. It is situated southwest of the intersection of East Cactus Road and North Tatum Boulevard, across from the redevelopment of the Paradise Valley mall.
“I’m beyond excited to welcome customers to IKEA Scottsdale at The Promenade and IKEA Phoenix!” said Kori Thorstenson Market Manager, IKEA Tempe, “Our goal is simple: we’ll be wherever people are, whenever and however they want to shop IKEA. We are bringing the IKEA experience closer to our customers, making shopping easier, and meeting our customers where they live, work, socialize and shop. IKEA Scottsdale at The Promenade and IKEA Phoenix are big steps in this journey.”
At the IKEA Scottsdale at The Promenade Plan & order point with Pick-up, customers will have the opportunity to meet with the IKEA store team to plan and order home furnishing solutions that require a bit more help – such as kitchens, bedrooms and bathrooms. While customers are unable to take products homethat day, IKEA co-workers will arrange for delivery or schedule orders to be picked up from the convenient Pick-up location onsite. Online shoppers will have the option to pick up qualifying IKEA-USA.com orders by selecting IKEA Scottsdale at The Promenade as their preferred pick-up location at checkout.
IKEA is dedicated to elevating the customer experience with a variety of customer meeting points and locations that complement each other and meet people’s different home furnishing needs. In addition to opening new customer meeting points, IKEA U.S. has made significant investments to enhance its e-commerce experience and service offerings, including new IKEA Family and IKEA for Business benefits, lower-priced shipping, and delivery, Click & Collect and TaskRabbit assembly services.
