Magellan Healthcare and DUOS to Offer Personal Assistant for Aging and Behavioral Health Support

Collaboration addresses social determinants of health and brings care coordination to older adults

Magellan Healthcare, Inc.

Magellan Healthcare, the behavioral health division of Magellan Health, Inc. (NASDAQ: MGLN) today announced a program to connect older adults with companionship and care coordination to manage social isolation, healthcare access and behavioral health needs while supporting their independence. This program is offered through a collaboration with DUOS, a digital health company focused on helping older adults stay connected and age independently while easing the strain on caregivers.

Many individuals over 60 have significant social determinants of health (SDOH) challenges such as poverty, food insecurity, housing instability and a lack of transportation. Additionally, chronic conditions and functional impairments may prevent them from aging in place, lessen their quality and duration of life and contribute to caretaker burden.

“Magellan Healthcare is committed to transforming the healthcare experience through high-tech and high-touch solutions that address whole-person healthcare–life, mind and body,” said Caroline Carney, M.D., chief medical officer, Magellan Health. “We look forward to our collaboration with DUOS, which will allow us to enhance our behavioral health offerings and expand our multi-disciplinary care teams through a personal assistant solution for older adults.”

DUOS works with its members and their loved ones, along with health plans and providers, to provide holistic, personalized support. A trained personal assistant for aging — a Duo — is paired with the member and offers companionship and help with things like ordering groceries online, arranging for safe transportation and navigating complicated health related matters.

“It’s a privilege for DUOS to partner with Magellan Health to make independent living more accessible for older adults,” said Karl Ulfers, CEO of DUOS. “We look forward to serving the needs of Magellan members, starting with those in Northampton County.”

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